Billdesk — Non Credit of Payment in HDFC Credit Card ending 7090.

E. N. Ambre

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411022
Website:	www.hdfcbank.com/personal/making-payment/pay-credit-card-billing

I have paid the credit card bill amountin Rs 36, 879.38 on 03 Nov 2016 through my S/B account in SBI Golibar Maidan Pune 411001 and the same was confirmed by SBI Customer care as successful on 04 Nov 2016 vide their SMS. Traction completion was flashed but I did not save it as the same is confirmed by e-mail. However the payment is not credited to my credit card. I lodged the complaint with HDFC bank Customer Care but they kept on harping on 14 digit transaction id. Payment not credited till date.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your card & payment details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

-Bejoy
DFC Bank Customer Assistance