[Resolved]  Billdesk — non credit to my sbi credit card

Address:Kolkata, West Bengal, 700084
Website:Sbicard.com

My name is Gurudas Bhattacharya.
The credit transaction of rs 5000 was initiated on 12.8 from your mobile app and second time this problem has been faced by me. After the transaction is successfully through netbanking option using billdesk channel the information was not passed on to the app. This is a harassment to the customer because the money is struck. Since I have given billdesk transaction ref no it takes hardly a few minutes to route the credit to the card but you have preferred to maintain silence. I request you once again to credit the amount to my card ending 7590. I took up with sbi card but no response from them.
Billdesk .transaction ref jcnb[protected]_billdsk
For rs 5000
Regards

G Bhattacharya
Regards

G Bhattacharya

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Aug 15, 2017
Complaint marked as Resolved 
The company has sent only computer generated acknowledgment
BillDesk customer support has been notified about the posted complaint.
Aug 15, 2017
Updated by Gurudas Bhattachayra
The company is very casual in dealing with customer complaint
Aug 15, 2017
Updated by Gurudas Bhattachayra
How the status is shown as resolved
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