Billdesk — payment cut but not credited in merchant account that's why he's couldn't bill

Address:

Wardha, Maharashtra, 442301

Payment cut but not credited in marchant account that's why he's couldn't bill
Please check it and give a reply as soon as possible.

I transact for lic portal for my friends challan
I used paytm upi app for this transaction
I paid 601.10 rs from paytm upi app.
In that case network was slowly. Or side is slow

My money get debited but lic challan receipt not generated.