Billdesk — payment not get to client

Address:	Nashik, Maharashtra, 422401
Website:	Tez application

I am vivek dhole i make my payment through UPI from my jio app and when I make my payment it redirect to tez application and I make my payment my money debited from my bank account but it not reach to reliance jio i complaint to jio customer care they find issue and tell me to contact your billdesek company please find issue and get my payment back to me