Billdesk — Payment not made & confirmation not received

Address:

South Dum Dum Municipality, Nager Bazar

With reference to the enclosed attachment of sms (Thx for inb txn of rs.1239 frm a/c x3278 to urban deve... Ref#igajdypdq0 on 11aug20. If not done, fwd this sms to [protected] to block inb or call [protected]), this is to inform that an amount of rs. 1239/- was remitted from my a/c no [protected] v/tr. Id.[protected]igajdypdq0 on 11/08/20 to be credited to south dumdum municipality through sddm. Ind.in using internet banking via billdesk gateway.
But as no settlement has taken place even after expiry of 78 hrs. Please arrange to refund me rs. 1239/- in my sb a/c [protected] on account of failure of settlement.
Today i have dialed to your kolkata contact no: [protected] several times but not attended.
Regards,
Sambhu kumar mukherjee
Mob [protected] /[protected]