Billdesk — Payment not received bsnl

Address:

Thiruvananthapuram, Kerala, 695011

Dear Sir/madam,
on[protected] I made online payment for BSNLmobile DATA STV COMBO PLAN 451 of Rs.448 .The amount is debited from my bank account but still now it is not credited in BSNL account. Bsnl website shows the amount is still not credited.the sudden server down affected the process. I did not recieved any message from Billdesk to my email or mobile number.i am really afraid, the money is debited from my bank account .. please solve the issue immediately. The details regarding the transaction are given below, MOBILE number : [protected] transaction date :[protected] Time : 03:37 Pm, Debited or payed amount : Rs 448. Payment gateway transaction number or Id :HSBI[protected]IGAATYQUP4