Billdesk — Payment not received by merchant and money debited from account

Address:Shimla

Hi, i made a payment towards cat 2020 application form through billdesk (Upi), on sep 4, 2020 at 17:09.
The money has been debited from my account, but the my form status says the transaction was unsuccessful.
Attaching the screenshot of my payment. Kindly look into this.
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