Billdesk — problem in fee submission twice

Address:

Meerut, Uttar Pradesh, 250002

My name is Ruchi Sharma and my registration id is [protected]. for up b.ed. college fee payment i have been using net banking, while using net banking on dates 15.06.2019 the site or server had some issue and amount 46250/- debited from my account. transaction showed on the UP BED site is unsuccessful and payment is not done and due to failure transaction allotment letter did not issued. when again i try to submit fees same problem is happen and two times amount is debited from my account. it is requested to you please to resolve this problem.

transaction details
ref no- QOBC[protected] and QOBC[protected]

CANDIDATE DETAILS
registration number...[protected]
name - ruchi sharma
mobile number - [protected]
gender - female
category - general
stream opted - science