Billdesk — Refund of wrongly debited from my bank of baroda bank saving a/c

Address:	Kolkata, West Bengal, 700008
Website:	www.billdesk.com

To The Competent Authority Indian Consumer Complaints Sub : Wrongly debited from my BOB saving a/c vide a/c [protected] & "PGDR PAYU-www.oxigenwallet.[protected]:50:46 S Rs.2000/=" & PGDR PAYU-www.oxigenwallet.[protected]:54:40 S Rs.300/= Respected Sir/ Madam, I, Debapriya chattopadhyay, customer of Bank of Baroda, Haridevpur branch. I paid registration fee of West Bengal Staff Selection for my wife Anindwita Das through internet banking through billdesk of Rs.225.73/= on dtd 07/12/2015 but not refunded from billdesk. I made a complaint through email to billdesk accounts and west bengal staff selection commission. Then I made a complaint in consumer complaints : Indian consumer complaints forum on dtd 17/12/2015. Then Billdesk officer called me ondtd 18/12/2015 09.45 a.m. for refund of rs.225.73/=. He asked me for "United Bank Debit card no withount pin no for transfer refund amount. Then I gave him my United Bank Debit card no without pin no. Then He said that the money did not transfer and asked for another bank a/c. I gave him Bank of Baroda a/c. The he asked Bank of Baroda Debit no. I gave him Debit card no without pin no. the he asked me the amount of money. I said him Rs.2300/=. Then he debited the amounting of Rs.2000/= vide transaction no "PGDR PAYU -www.oxigenwallet.[protected]:50:46 S" and amounting of Rs.300/= vide transaction no "PGDR PAYU-www.oxigenwallet.[protected]:54:40 S". Kindly you to refund the amount amounting Rs.2000/= & 300/= to my saving a/c no [protected] IFC code BARBOHARIDE through NEFT. My wife Anindwita Das Thanking You, Yours faithfully Debapriya Chattopadhyay [protected] / [protected]