[Resolved]  Billdesk — Refund Query

Address:

Madurai, Tamil Nadu

Dear Sir/Madam, Kindly update the status of the following transaction. BIOB[protected] Rs.898/- 03.12.2014 Regards, Manager (SA) Internet Banking Division Transaction Banking Dept. Indian Overseas Bank Central Office, Chennai ________________________________________ From: Imarque IOB [[protected]@imarque.co.in] Sent: Tuesday, December 16, 2014 2:56 PM Subject: Balance Deduction_VK151203 Hi, Customer complains that balance has been deducted from account. Amount has been mentioned in the remarks columns Request you to check and do the needful on priority. Balance Deduction Complaint CustomerName Vishnu Shankaraa Customer Contact No [protected] Region Madurai BranchName Main Branch Code 0049 E Mail of Branch: E Mail of Customer: AccountType Saving Account Language Tamil AccountNo [protected] Reference ID VK151203 Enquiry Complaint Related Netbanking Reason Balance Deduction Remarks Customer tried to pay the amount for wwwfreechargecom Through Internet Banking Rs798/ on 03/12/2014 Around 0940 PM Bank reference no 988128 But Customer didnt receive the amount from the but it has got debited in to his account Customer requesting his money has to be Refund Please do the needful as soon as possible Complaint Taken By VigneshM Regards Anupama (Team Leader-IOB Customer service) Imarque Solutions(P) Ltd This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.