Billdesk — regarding nptel payment transaction

I paid the NPTEL exam fees yesterday, the amount is deducted, got "Transaction Successful" message from SBI and while redirecting the page to NPTEL, error code - 401 occured and I didn't get response from nptel.
Also I have performed the action twice.
Is there any way to get to know whether the transaction at the NPTEl side is successful or if not how will I get my money back???
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BillDesk customer support has been notified about the posted complaint.
Mar 18, 2020
Updated by Mamatha Eswaraiah
Now it says that the NPTEL exam payment is done but the amount debited from my account is Rs. 1117.70/- which includes the NPTEL exam fees (Rs. 1000/-) + FDP amount(Rs. 100/-) + Bank Charge (Rs. 7.70/-). Which means FDP amount is not paid still and it is asking me to pay again.
Also I have performed this transaction twice which means I need to get back the amount of Rs 1117.70/- back.
So can you look into it??
I'm also attaching the necessary images of the NPTEL site and the transaction done for your reference.

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Comments

I paid the amount for Exam application through online using credit card, amount has been cut down but the bill was not come.I t was showing that unable to proceed your transaction.

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