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Billdesk — session expired and money debited

On 17 december 2019 at 3:37 am i have made payment for transcript at jawaharlal nehru technological university hyderabad through bill desk with sbi debit card when i entered otp i got session expired and money got debited from bank of 5225.94 rupees

Transaction details
Card has been used at 78001519
And transaction id # 117326

Requesting to help me solve this issue
Contact no [protected]
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Comments

From last two month recd excess bill k.no [protected] as we cosume less water .we are working people and after morning 8 we not use water
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