Billdesk — spotify

I have paid to billdesk with transactionID[protected] for premium subscription in spotify (Date: 02/04/2019 Time: 8:41PM).
But, even after paymet of Rs.66 (applied for student subscription) billdesk payment gateway was unresponsive and the payment was not completed. Hence, I didn't get my premium subscription. Please resolve my issue as soon as possible. I want my money refund in my account.
phone: [protected]
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have paid to billdesk with transactionID[protected] for premium subscription in spotify (Date: 07/02/2021 Time: 9:31PM).
But, even after paymet of Rs.199 (applied for family subscription) billdesk payment gateway was unresponsive and the payment was not completed. Hence, I didn't get my premium subscription. Please resolve my issue as soon as possible. I want my money refund in my account.
phone: [protected]

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