Billdesk — Tata Power Payment

Solon

Mar 8, 2024

Address: Mumbai

Now any mail I write to the Desk of BillDesk, I get a message saying the mail ID doesn't exist, and that I should contact the "Postmaster"!!

This is the message received from my bank :

ICICI Bank Acc XXYYY debited Rs. 1, 148.00 on 28-Feb-24 InfoBIL*ONL*00080.

This is what BillDesk wrote in response to my complaint that no acknowledgement of the amount was received, also no confirmation of money receipt from the payee Tata Power.

This is with reference to your ticket number 3252348 regarding the status of payment towards Tata Power .

In order to assist you with the details and status of transaction, we require a Bill Desk generated 14-digit alphanumeric transaction ID to trace the transaction at our end.

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BillDesk customer support has been notified about the posted complaint.

Mar 08, 2024

Updated by Solon Dear Customer,
You have made an online payment of INR 1148.0 towards BILL DESK BPC from your Account XXYYY on Feb 28, 2024 at 11:45 hours. The Transaction ID is [protected].

This is the Message I received related to the Tata Power bill payment I was making. This is the sum to be refunded to me, as it has not been given to Tata Power.