Billdesk — transaction failed but payment deducted in : current bank a/c no: [protected] (central bank of india)

Address:

Udaipur, Rajasthan, 313001

I give below the details on the debit:

Date of debit: 06th dec 2017
Amount: 1010331.00/-
Narration made: to paid epf challan online

I have made an online epf challan payment on dated 06/12/2017 but the payment status failed however the amount was deducted from my account. I didn’t get the txn id/utr no. Except for the ref. No.[protected]epfo on date 06/12/2017 of the transaction that was shown when i logged in and checked the last 10 transactions.in such cases, the amount gets automatically refunded by the bank in 2-3 working days. I have faced such issues many times but later amount was refunded. But i ensure that the refund hasn’t come in my account hence i presume that it is an inadvertent error from your side. I request you to kindly verify and rectify the error by re-crediting the amount (1010331.00/-) to the account no. [protected]