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Billdesk — Transaction failed but the amount was deducted.

Hello Sir,

On 14th August, 2021, We logged into LIC website as registered user and tried to pay LIC Premium Rs. 20, 719/-. While paying we got Transanction faied but the same amount was deducted. Immediately I tried to pay the same amount for the same policy number but this time transaction got success.
so, for the same policy number the amount was deducted twice. please have look into it.
Please find the attachment.
Please let me know if you need any details
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