Billdesk — transaction failed due to network issue

Address:	Hyderabad, Andhra Pradesh
Website:	www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp

Hi i tried to paid my electricity bill by bill desk, after entering all my debit card details clicked on submit button.
Money deducted from my bank account, but i didnot get any confirmation after entering the details, page was not refreshed for long time and finally showed the message transaction failed due to network issue.
Could you please refund my money back.
Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp
Distric :rangareddy
Ero :gaganphad
Usc:[protected]
Date :18/08/2017
Time : 11:40 to 11:55 am
Transaction id recorded in my bank : iin/i-debit/central p/[protected]
Total amount deducted : 935.33

I cked bill history, its not updated and showing same amount to be paid.

Please check and let me send my money back.