Billdesk — transaction failed while booking jio phone

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I am Prakash Mishra. I have faced issue while booking Reliance Jio Phone as follows :-
Amount have been debited but transaction Status was failed while booking jio phone from jio.com.
Mobile Number [protected]
Transaction Id- FV000001MHXJ
Credit Card-Citi

I have attached image here with.

Kindly resolve asap.

Regards,
Prakash