Billdeskutil — balance deduct from account but order is failed

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Jaipur, Rajasthan, 302041

I paid jio phone registration charge but my registration is fail and my balance is deduct from my paytm account so plz resolve my problem. I totally complete the registration process but lastly it will be failed and my balance is also deduct from my account. This make me very uncomfortable. So i request you plz understand my problem and take a decision to resolving the problem.
Order i'd :-[protected]