Billdeskutil — My jio recharge not done

Address:

Ranchi, Jharkhand, 834001

My jio number is [protected]. I recharged it for rs 402 through pytm on 7th april 2017. The money is diducted from my account still i not recieved any confirmation msg of recharge done. i got this msg from pytm
Paid Rs.402.00 to BILLDESKutil at 6:39 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0
Please refund my money as soon as podsible or do the recharge done in time.