Bima Lokpal — HDFC Life Sanchay Par Advantage

Dear sir/Madam,
I have purchased this plan 5 month back, recently I have received call regarding this product is not good etc..., and the explained the disadvantage of this product, and the advised me to complaint bima lokal, and i agreed, and suddenly i received call in bima lokpal, and now this point of time i am confused, are they fake calls or what? because the suggested me another policy to recover this amount.
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