Bima Lokpal — PNB Metlife agent Shikha Khullar Sold Policy 23873506 by cheating

Address:	PNB Metlife Insruance Company Limited, Karkardoma Branch, Vishwas Nagar, Delhi-110092
Website:	[email protected]

Dear Sir,
Forwarding below the communication to cheater agent of PNB Metlife who has misguided me and sold me the policy on the commitment to refund old policy value alongwith brokerage charges within 90 days of policy issuance and letter on switch off the mobile and not responded my several calls and mails to him.
I have also made so many complaint to PNB Metlife and they know that fraud has been done but no action till date for cancellation as well as against agent.
First e-mail send to Shikha Khullar & many mails after that but no reply till date
Dated 11th Dec’21
Dear Sir/Madam,
Please note that below mentioned PNB Metlife Insurance Policy i had taken due to misguiding by your agent with many offers like reversal of brokerage, release of policy bonus, cancellation of old policy no. 22277866, release of payment within 30 days and later on you can cancel the new policy also like commitments and after granting policy nobody is picking my phone including you for the last 10 days. This policy is not required by me due to my age and income issue.
Policy no. 23873506 dated 15/7/21 of Rs. 55, 000/- P.A.
In the Name of Sataynder Kumar (Policy holder & complainer)
Agent Name:- Shikha Khullar
E-mail id :- [protected]@gmail.com
Agent code no. 60098933
Mobile no. [protected] (no boy picking the calls on this no.)
I am giving hereunder complete details, how this policy was issued to me.
I had received a call from Mr. Ravi Kumar on 5/7/21 regarding heavy brokerage charges on my old policy no. 22277866 and advised me to surrender this policy and take a fresh one to avoid high brokerage charges on your policy and misguided me to cancel the policies after issuance and after that not picking my calls.
Details of persons misguided me
Ravi Shankar Phone no. [protected] & [protected]
I had also discussed with Mr. Deep Narayan Gupta on request of Mr. Ravi Shankar over concall to confirm maturity amt. of old policy of Rs. 3 lacs from PNB MetLife Company for surrendering old policy with value of appx. 3.90 lacs. Mr. Ravi and Deep also confirmed Rs 90, 000/- bonus release for taking another new policy which he assured to cancel later on.
You are requested to visit PNB Metlife and arrange cancel my Policy immediately to avoid legal action on you for cheating.
Attaching the following documents for your information and immediate action
1. Policy copy
2. Complaint acknowledgement of PNB MetLife office, Karkardooma, Delhi
Thanks for understanding the issue and acting immediately.
Regards
Sataynder Kumar
Cell no. [protected]
Attached:- as mentioned above