Binomo Complaints & Reviews

I have heard Binomo verification is easy, but my experience says differently. I have submitted my documents to the platform several times, and they have yet to respond to or accept them. What should I do?

Mar 2, 2023

Complaint marked as Resolved

Verified Support

Mar 01, 2023

Binomo Customer Care's response Hello!

At the moment, we have launched a new automated document confirmation system, which will allow you to complete verification within a few minutes in most cases.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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Binomo has managed to make me so frustrated. I have been trying to withdraw my profit for the past week, and every time I click withdraw, the request gets rejected. At least tell me why you are rejecting my withdrawal request.

Feb 19, 2023

Complaint marked as Resolved

Verified Support

Feb 18, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email at [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

We are awaiting your reply!

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After years o[censored]sing the Binomo account without any issues, the platform has disappointed me by blocking my account for no apparent reason. Why would you block a user's account even if they have followed all the rules?

Feb 18, 2023

Complaint marked as Resolved

Verified Support

Feb 18, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to analyze your case, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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I have deposited money in my binomo real account but no money is added in binomo plateform and showing pending
My deposit is pending since 2days but no real money is deposited in binomo account and i want my money to be refund as soon as possible
here is my detail:
Transaction ID 0e3be0c463066cd0c27f81457b85e13a | Personal ID[protected] | Date 2/12/2023 | Deposit + 10 000 INR
here is your payment provider detail : NAME- Gopal Krishna, Mobile number - [protected], contact him and tell him to refund my money
i hope you will refund my money as soon as possible.

Jan 14, 2025

Complaint marked as Resolved

Verified Support

Feb 16, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

Also, do not share your account details with anyone for the safety of your account.

We are awaiting your reply!

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C

Chiranjiv Makwana

from Jamnagar, Gujarat

Mar 6, 2023

Hello I can help you to fund your binomo account i am Payment provider of binomo India Kindly get in touch with me if you still have deposit issue ? my number is +91-[protected]

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Chiranjiv Makwana

from Jamnagar, Gujarat

Mar 6, 2023

Hello.. Dear I am payment provider from binomo India let me know if still have deposit issue kindly contact me i will surely help you my number is [protected]

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My deposit is pending since 2days but no real money is deposited binomo account i want my money to be refund as soon as possible
here is my detail:
Transaction ID 71e1a7c3b2eae638d4762e5d16480bfb | Personal ID[protected] | Date 2/8/2023 | Deposit + 400 INR |
here is your payment provider detail : NAME- Arjun, contact him and tell him refund my money
i hope you will refund my money as soon as possible

(message for new customer)
new customer who are interested in binomo trading beware from it because it is totally fraud, it has no proper payment system your money will go drain never invest in such type of plateform

Feb 12, 2023

Complaint marked as Resolved

they have resolved my problem, my money is completely deposit in my real wallet Thank you

Verified Support

Feb 12, 2023

Binomo Customer Care's response Hello!

Thanks for the positive review!

We are happy to hear that your issue has been resolved.

If you have any other queries, please contact us via email at [protected]@binomo.com.

Binomo team

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A

Alien182

Apr 21, 2023

Hi, how did you resolve it? I have the same problem

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I have been trying to withdraw my amount from Binomo for the past few days, and it keeps instructing me to verify my account even though I have already sent my documents to them several times! What is going on?

Feb 7, 2023

Complaint marked as Resolved

Verified Support

Feb 07, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use, and verification may be requested again after making a deposit with a new method.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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After a few months of inactivity, I opened my Binomo account and discovered that the platform had charged an unnecessary monthly cost. Upon contacting customer support, I learned that they deduct this monthly cost if there is no trading for 90 days. The charge is excessive and should be decreased!

Feb 9, 2023

Complaint marked as Resolved

Verified Support

Feb 09, 2023

Binomo Customer Care's response Hello!

The subscription fee is one of the rules of the platform. Binomo starts deducting the subscription fee three months after your last trading activity.

However, do not worry if you don't have enough funds in your balance. Your balance will be 0, and you won't have a negative balance. Please, contact us via email: [protected]@binomo.com.

If you have any other queries, please contact us, we will be happy to answer as soon as possible.

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Upon submitting a withdrawal request for my amount, Binomo asks me to verify my account. How many times should I send you my documents for verification? Is anyone even paying attention to client requests? Please look into this matter.

Feb 7, 2023

Complaint marked as Resolved

Verified Support

Feb 05, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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I have heard Binomo verification is easy, but my experience says differently. I have submitted my documents to the platform several times, and they have yet to respond to or accept them. What should I do?

Feb 3, 2023

Complaint marked as Resolved

Verified Support

Feb 02, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the information related to verification by email.

We're looking forward for your answer!

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Binomo has managed to make me so frustrated. I have been trying to withdraw my profit for the past week, and every time I click withdraw, the request gets rejected. At least tell me why you are rejecting my withdrawal request.

Feb 2, 2023

Complaint marked as Resolved

Verified Support

Jan 31, 2023

Binomo Customer Care's response Hello!

We apologize for any inconvenience caused. We want to help you.

In order to check your payment issue, please contact us via the email at [protected]@binomo.com.

We will check your situation and provide you with an answer in no time, by email!

We are awaiting your reply!

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After years o[censored]sing the Binomo account without any issues, the platform has disappointed me by blocking my account for no apparent reason. Why would you block a user's account even if they have followed all the rules?

Jan 29, 2023

Complaint marked as Resolved

Verified Support

Jan 26, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to analyze your case, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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[protected]

Transaction ID b786b1fa8dbc948b94cfc67fd0503b15 | Personal ID[protected] | Date 1/12/2023 | Deposit + 600 INR |

My deposit amount not deposit in my real account I deposited in last 6 days ago but not information to me

Jan 14, 2025

Complaint marked as Resolved

Verified Support

Jan 18, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your payment issue and provide you with an answer as soon as possible!

Also, do not share your account details with anyone for the safety of your account.

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I received an email from Binomo indicating that I had broken the terms of service and they had abruptly blocked my account. If that's the case, you should have shown in the email what I did because I abide by the rules. I want my account restored ASAP. If not, return my deposit right away.

Jan 18, 2023

Complaint marked as Resolved

Verified Support

Jan 18, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to analyze your case, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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Two days ago, I deposited 670 dollars in my account. I want to withdraw from my account, but Binomo unexpectedly charged me a 10% cost. Even after getting charged, they still won't refund my cash. The phrase "Terms & Conditions" keeps appearing. They are now wasting my time by instructing me to wait for a few days while claiming they need time to process my information.

Jan 19, 2023

Complaint marked as Resolved

Verified Support

Jan 18, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to analyze your case, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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Before I realized my account had been restricted, I could not access it for about a week. I abide by all platform regulations, so I don't know why this issue has occurred. My deposit is still in that account, and the team needs to communicate how the matter will be resolved.

Jan 18, 2023

Complaint marked as Resolved

Verified Support

Jan 18, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email [protected]@binomo.com

We are awaiting your reply!

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I deposited 50 dollars into my account several days ago, but it is yet to appear in the Binomo account. After several contacts with customer service, my issue wasn't solved, which has made me concerned about my deposit. Where are my funds?

Jan 15, 2023

Complaint marked as Resolved

Thank you Binomo.

Verified Support

Jan 14, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

On our platform, we use payment systems that process such deposits faster.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

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I had deposited 1 lac in binomo and i had made profit of 68000 and when i tried to make an withdrawal, it's showing error as verification failed which i received it many times. Later it was denied and meanwhile all my money gone zero as automatic trades has been made and later i came to know many users facing this issue and this customer support team not providing me refund . I will escalate it international monetary commitee and i will attach evidence of many users who is having such issues and i will try to close this binomo worldwide as there is no proper response or refund initiation not happened yet.

Jan 14, 2025

Complaint marked as Resolved

Verified Support

Jan 13, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused.

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will review your case and clarify all the information by email.

We're looking forward for your answer!

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Hi team,

Username - [protected]@gmail.com
My account was hacked on 05th Jan 2023.
Some illegal transactions were done thereby making my account balance 0.
Non of my single trade txn have been above 80rs and in the last 5 trades all the amount was being user by the hacker
Already sent a mail.
Kindly assist.

Jan 14, 2025

Complaint marked as Resolved

Verified Support

Jan 09, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Our company is striving to provide measures to prevent hacking issues.

In order to review your case, please contact us via the email [protected]@binomo.com.

Also, do not share your account details with anyone for the safety of your account.

We are awaiting your reply!

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Hi team,

Username - [protected]@gmail.com
My account was hacked on 05th Jan.
Some illegal transactions were done thereby making my account balance 0.
Non of my single trade txn have been above 80rs and in the last 5 trades all the amount was being user by the hacker
Already sent a mail.
Kindly assist.

Jan 14, 2025

Complaint marked as Resolved

Verified Support

Jan 09, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Our company is striving to provide measures to prevent hacking issues. Please contact us via our support email: [protected]@binomo.com. We will review this situation for you and provide you with an answer the soonest!

Also, do not share your account details with anyone for the safety of your account.

We are waiting for your reply!

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I am going to make a complaint about constant statements on the Binomo website, saying that VIP clients receive special attention from the platform, as I opened a VIP account two days ago, and until today no manager has contacted me to guide me in trading or give me a bonus. Another complaint is that users need to have more indicators available on the platform.

Jan 1, 2023

Complaint marked as Resolved

Verified Support

Dec 31, 2022

Binomo Customer Care's response Hello!

We are sorry that you are not satisfied with our bonus offers and our services in general.

We would like to emphasize that the calls are provided following the order of requests. We are working to provide calls the soonest to our privileged clients.We request you to contact us via email: [protected]@binomo.com.

We will check your situation and transfer your request on a priority basis to the VIP department.

Also, In web version you can see all available indicators and we are working to increase the number of tools for you and to make the technical analysis deeper in different versions of the platform.

We are awaiting your reply!

Binomo Complaints & Reviews

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Binomo reviews & complaints page 16

What should I do?

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Why you are rejecting my withdrawal request?

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Why would you block a user's account?

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I have deposited money in my binomo account but deposit still showing pending and amount got deducted from my bank account

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I have deposit money in binomo real account but no money is added in binomo plateform showing pending

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What is going on?

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After a few months

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Upon submitting a withdrawal request

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I have heard Binomo verification is easy

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Need Help

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After years of using

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Deposit issue

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I received an email from Binomo

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Two days ago

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Before I realized

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I deposited 50 dollars

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Automatic trades by Binomo - 150298787

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ID - 146223341 Kaustubh Waghmare 05th Jan 2023

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ID - 146223341 Kaustubh Waghmare

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I am going to make a complaint

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