[Resolved] Binomo — Need a quick resolution

[Resolved] Binomo — Need a quick resolution

L LatikaKapoor Mar 24, 2025 May 29, 2025 This thread was updated on May 29, 2025

I am very disappointed with the verification process on their platform. While I deposited the money it require no verification, but when I wanted a withdrawal it suddenly does require verification and asked me to submit my documents and did that too but there has been no response or action taken to approve them by Binomo support. This delay is very hurting, and I feel trapped with my funds are being not processed. The lack of of support and transparency is very annoying, and I expect a quick resolution as I waited too long. Was this information helpful? No (0) Yes (0)
May 30, 2025 Complaint marked as Resolved Thanks for the resolution. Binomo customer support has been notified about the posted complaint. Verified Support May 29, 2025 Binomo Customer Care's response Hello Latika Kapoor, Thank you for your detailed feedback we truly understand your frustration. The verification process is a critical step for ensuring the security of all users on the platform, especially when it comes to withdrawals. Withdrawals undergo additional checks to comply with financial regulations and protect against unauthorized access. We sincerely regret any delay you've experienced after submitting your documents. This is not the standard we aim for. To assist you further and prioritize your case, we kindly ask you to update your review with your Binomo Client ID — this will help our team locate your account and follow up directly. Also, feel free to write to us at support[at]binomo.com. We're here to resolve this promptly and make sure your experience improves moving forward. Best regards, Binomo!
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