Claimed

Binomo Complaints & Reviews

binomo.com/en-en

4.9

Updated: Jan 2, 2026

Complaints 369

Resolved

356

Unresolved

13

Amazing! 🤩 It’s great to see how Binomo is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Binomo’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

Complaints

Contacts

File a complaint to Binomo

Having problems with Binomo?

File a complaint and get it resolved by Binomo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Business & Finances

Binomo

Binomo reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I am have issues with withdrawal limits. I was able to withdraw my money without any problems earlier, but now my withdrawals are being canceled for no clear reason. The system simply won’t accept my request. This is extremely frustrating, and I need this issue resolved immediately!

May 27, 2025

Complaint marked as Resolved

My funds is successfully transferred to my account, thank you team.

Binomo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The money gets transferred successfully with minutes, so why do you make us wait 24 hours to add it to the real account? And my last payment is pending from more than 3 days....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have uploaded all the documents, so why is my withdrawal blocked in the name of security checking? This is a scam....

Helpful

Found this helpful?

Write a comment

Your platform has turned to scam Trading platform. You accept crypto when one deposit and when it is time to withdraw, you don't allow it. That's complete double standard. It is unfair....

Helpful

Found this helpful?

Write a comment

I have been waiting for a call from the manager for 8 days. What kind of priority service is this for VIP users? Moreover, my bonus will expire in 2 days. It seems I have chosen the wrong platform...

Helpful

Found this helpful?

Write a comment

Address: Mumbai

I have confirmed with my bank team that my payment has successfully reached Binomo’s provider. Yet, even after providing all the details and proof, Binomo still claims that the payment has failed and haven't reached to them. Scammers....

Helpful

Found this helpful?

Write a comment

Address: Maharashtra

I came to trade trusting binomo but here neither deposits are processed on time nor are withdrawals recieved on time. I've only incurred losses here!!!...

Helpful

Found this helpful?

Write a comment

I am very disappointed with the verification process on their platform. While I deposited the money it require no verification, but when I wanted a withdrawal it suddenly does require verification and asked me to submit my documents and did that too but there has been no response or action taken to approve them by Binomo support. This delay is very hurting, and I feel trapped with my funds are being not processed. The lack of of support and...

Helpful

Found this helpful?

Write a comment

I am extremely disappointed with the unfair verification process on your platform. While deposits it require no verification, withdrawals suddenly require a verification request and even after submitting my documents there has been no response or action taken to approve them. This delay is unacceptable, and I feel trapped as my funds are being withheld without any valid reason.

I demand immediate verification of my documents...

Helpful

Found this helpful?

Write a comment

I signed up for a VIP account on Binomo, expecting premium benefits and faster transaction processing, as advertised. However, my experience has been nothing but frustrating. My withdrawal request has been stuck in “pending” status for the past week, and despite multiple follow-ups with customer support, I receive the same generic response—that it’s a “technical issue.”

As a VIP user, I expected better service and...

Helpful

Found this helpful?

Write a comment

Binomo has improved in terms of technical issues, but the problem of deposits getting stuck and refunds not being processed still hasn’t been resolved. Because of this, I no longer trust Binomo....

Helpful

Found this helpful?

Write a comment

I'm unable to verify my account even after uploading my documents multiple times. The verification process never gets completed, and this issue has become extremely frustrating. Please resolve this problem and complete my verification....

Helpful

Found this helpful?

Write a comment

I'm facing issues with my investment transactions, and this problem has become permanent and one of my transactions is still pending and has not been completed. I request that the necessary checks be conducted to ensure my transactions proceed smoothly. Please resolve this issue as soon as possible....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I made a deposit request and it was rejected, and my money is missing, I need this issue resolved as soon as possible. Please return my money to my account or deposit it into my Binomo account now....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I'm extremely frustrated with Binomo withdrawal process. Every time I try to withdraw my money, the transaction gets canceled, and the funds are just deposited back into my account. This is not unacceptable, and I demand that my withdrawal be processed properly and my money be transferred immediately. Until this issue is resolved, I will not trade....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

I opened a new account and trying to verify but the system keeps giving errors and won’t accept my verification. This is completely unacceptable! Why make the process so frustrating for users? I expect my account to be verified immediately—this issue needs to be fixed right now...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

My withdrawal was rejected without any clear explanation. I expected more transparency from Binomo, but it seems they're making it difficult to access my money. This experience has been extremely frustrating, i demand action to this problem!...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

This platform was the first one I used since I discovered trading, and overall, I'm satisfied. I would like to leave a complaint about the delay in receiving the VIP bonuses. Before it was fast....

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

My deposit was rejected and I still n received my balance back. I'm waiting for a resolution but they just tell me to wait, I just wanted a very long answer

Jan 22, 2025

Complaint marked as Resolved

I received a response from support, the issue was resolved, thank you.

Binomo customer support has been notified about the posted complaint.

Jan 21, 2025

Updated by Nieto Dell I have already sent several documents to complete the verification of my account and so far nothing. Tired of waiting, I'm afraid because I saw old comments talking about account locks

Jan 21, 2025

Updated by Nieto Dell I have already sent several documents to complete the verification of my account and so far nothing. Tired of waiting, I'm afraid because I saw old comments talking about account locks

Verified Support

Jan 22, 2025

Binomo Customer Care's response Hi Nieto Dell,

We sincerely regret hearing about your dissatisfaction with our services and the deposit issues you've encountered. Your feedback is vital in helping us pinpoint areas where we can enhance our services.

At Binomo, your satisfaction is our top priority. We are committed to transparency and strive to deliver satisfactory services.

For a more thorough resolution to your concerns, please contact our support team at [protected]@binomo.com or update this comment with your Binomo ID. We are dedicated to addressing this issue as quickly as possible.

Thank you once again for your feedback.

Best regards,
The Binomo Team.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

My deposit was rejected and I still haven't received my balance back. I'm waiting for a resolution but they just tell me to wait, I wanted an answer right away, it's taking so long....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment