Binomo Complaints & Reviews

I am have issues with withdrawal limits. I was able to withdraw my money without any problems earlier, but now my withdrawals are being canceled for no clear reason. The system simply won’t accept my request. This is extremely frustrating, and I need this issue resolved immediately!

May 27, 2025

Complaint marked as Resolved

My funds is successfully transferred to my account, thank you team.

Binomo customer support has been notified about the posted complaint.

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The money gets transferred successfully with minutes, so why do you make us wait 24 hours to add it to the real account? And my last payment is pending from more than 3 days....

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I have uploaded all the documents, so why is my withdrawal blocked in the name of security checking? This is a scam....

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Your platform has turned to scam Trading platform. You accept crypto when one deposit and when it is time to withdraw, you don't allow it. That's complete double standard. It is unfair....

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I have been waiting for a call from the manager for 8 days. What kind of priority service is this for VIP users? Moreover, my bonus will expire in 2 days. It seems I have chosen the wrong platform

Apr 20, 2025

Complaint marked as Resolved

My bonuses are in my account now. Thank you for helping, my manager finally contacted me.

Binomo customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2025

Binomo Customer Care's response Hello Ranjit.Singh90,

Thank you for highlighting your experience. We appreciate the time you took to share it. We understand that as a VIP user, timely communication is especially important, and we value your expectations.

While our team works according to queues, delays can occur very rarely, but please rest assured that your feedback is noted and helps us improve.

To assist you faster, we kindly ask you to update this review with your Binomo account ID so we can prioritize this matter and check the bonus expiry issue as soon as possible. Alternatively, you can also contact us directly at support.

We aim to offer a reliable and enriching trading experience. Your feedback plays a key role in helping us improve.

Best regards,
Binomo Team

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Address: Mumbai

I have confirmed with my bank team that my payment has successfully reached Binomo’s provider. Yet, even after providing all the details and proof, Binomo still claims that the payment has failed and haven't reached to them. Scammers.

Apr 7, 2025

Complaint marked as Resolved

Thank you for your assistance, my payment is now added to my real account.

Binomo customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2025

Binomo Customer Care's response Hi Ranjit,

We apologize for the inconvenience you've experienced. We take such matters seriously and are committed to resolving them promptly. Please ensure that all transaction details, including any reference numbers or receipts, are provided to our support team for further investigation.

At Binomo, your satisfaction is our top priority. We are committed to transparency and strive to deliver satisfactory services.

For a more comprehensive resolution to your concerns, please provide your Binomo ID in the comments or contact our support team at [protected]@binomo.com directly, so we can investigate the situation and assist you with your payment concern.

Thank you once again for your feedback.

Best regards,
The Binomo Team.

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Address: Maharashtra

I came to trade trusting binomo but here neither deposits are processed on time nor are withdrawals recieved on time. I've only incurred losses here!!!...

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I am very disappointed with the verification process on their platform. While I deposited the money it require no verification, but when I wanted a withdrawal it suddenly does require verification and asked me to submit my documents and did that too but there has been no response or action taken to approve them by Binomo support. This delay is very hurting, and I feel trapped with my funds are being not processed. The lack of of support and...

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I am extremely disappointed with the unfair verification process on your platform. While deposits it require no verification, withdrawals suddenly require a verification request and even after submitting my documents there has been no response or action taken to approve them. This delay is unacceptable, and I feel trapped as my funds are being withheld without any valid reason.

I demand immediate verification of my documents...

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I signed up for a VIP account on Binomo, expecting premium benefits and faster transaction processing, as advertised. However, my experience has been nothing but frustrating. My withdrawal request has been stuck in â€œpendingâ€ status for the past week, and despite multiple follow-ups with customer support, I receive the same generic responseâ€”that itâ€™s a â€œtechnical issue.â€

As a VIP user, I...

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Binomo has improved in terms of technical issues, but the problem of deposits getting stuck and refunds not being processed still hasn’t been resolved. Because of this, I no longer trust Binomo....

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I'm unable to verify my account even after uploading my documents multiple times. The verification process never gets completed, and this issue has become extremely frustrating. Please resolve this problem and complete my verification.

Mar 6, 2025

Complaint marked as Resolved

Thank you team for your support, my account is verified now. Now I can finally get my money!

Binomo customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2025

Binomo Customer Care's response Hi,

Thank you for reaching out and for your patience during the verification process. We understand how frustrating it can be when things don't go as smoothly as expected.

We are pleased to hear that your account is now verified and that you can access your funds. For your future reference, our verification process is automated and typically takes about 10 minutes if all the submitted documents meet the system's requirements. Ensuring that all documents are clear and complete helps expedite the process.

If you encounter any challenges or have any questions, please feel free to reach out to us at [protected]@binomo.com. We are always here to assist you.

Thank you once again for your review.

Best regards,
The Binomo Team.

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I'm facing issues with my investment transactions, and this problem has become permanent and one of my transactions is still pending and has not been completed. I request that the necessary checks be conducted to ensure my transactions proceed smoothly. Please resolve this issue as soon as possible.

Feb 25, 2025

Complaint marked as Resolved

Thank you for resolving the issue, my deposit is successful ðŸ™

Binomo customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2025

Binomo Customer Care's response Hello Jyoti,

Thank you for bringing your concerns to our attention. We acknowledge the issue you have reported regarding your investment transactions. We understand that this has become a persistent issue, with one of your transactions still pending and incomplete.

We request that our team conducts a thorough review to identify any potential issues affecting the smooth processing of your transactions once we receive complete information.

Hence, to investigate further, we kindly ask you to share your trader ID or contact us directly at [protected]@binomo.com. Please be assured that we are dedicated to resolving this matter promptly after receiving all information.

Thank you for your valuable feedback.

Regards,
Binomo Support Team.

Feb 25, 2025

Updated by JyotiRT Thank you for resolving the issue, my deposit is successful ðŸ™

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I made a deposit request and it was rejected, and my money is missing, I need this issue resolved as soon as possible. Please return my money to my account or deposit it into my Binomo account now.

Feb 19, 2025

Complaint marked as Resolved

Thank you for helping me, I received my funds now.

Binomo customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2025

Binomo Customer Care's response Hello VedThakur,

Thank you for bringing your concern to our attention. We apologize for the inconvenience caused by the rejection of your deposit request and the status of your funds.

To better address your concerns and improve our services, we would like to investigate this matter further. Kindly update your review with your account ID so we can review your specific situation and work towards a resolution. Alternatively, you can send your concerns directly to [protected]@binomo.com for prompt attention.

Thank you for your feedback once again.

Best regards,
Binomo Support Team

Feb 19, 2025

Updated by VedThakur Thank you for helping me, I received my funds now.

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I'm extremely frustrated with Binomo withdrawal process. Every time I try to withdraw my money, the transaction gets canceled, and the funds are just deposited back into my account. This is not unacceptable, and I demand that my withdrawal be processed properly and my money be transferred immediately. Until this issue is resolved, I will not trade....

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I opened a new account and trying to verify but the system keeps giving errors and won’t accept my verification. This is completely unacceptable! Why make the process so frustrating for users? I expect my account to be verified immediately—this issue needs to be fixed right now

Feb 4, 2025

Complaint marked as Resolved

The company emailed me from this email ID [email protected], and my issue is now resolved.

Binomo customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2025

Binomo Customer Care's response Hello Neil,

Thank you for reaching out. We understand how frustrating the verification process can be, and we sincerely apologize for the inconvenience caused by the errors you're encountering.

Please be assured that we will address all the issues on priority and will work to resolve it as quickly as possible.

To assist us in investigating this issue further and improving our services, please provide your account ID or contact us directly at [protected]@binomo.com. This will enable us to look into your specific situation and work toward a resolution.

Thank you for posting your feedback.

Best regards,
Binomo Support Team

Feb 04, 2025

Updated by Neil Pigihi Thank you team for your support, my account is verified now.

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My withdrawal was rejected without any clear explanation. I expected more transparency from Binomo, but it seems they're making it difficult to access my money. This experience has been extremely frustrating, i demand action to this problem!

Feb 4, 2025

Complaint marked as Resolved

support team helped me to receive my funds in my account via email [email protected]

Binomo customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2025

Binomo Customer Care's response Hello Mile,

Thank you for reaching out and sharing your concerns. We understand your frustration regarding the rejection of your withdrawal and the lack of transparency. Please be assured that we take your issue seriously and will investigate the matter thoroughly to ensure it is resolved as quickly as possible.

Should you have any further questions or require additional assistance, please feel free to reach out to us at [protected]@binomo.com or update to us with your account ID to help you further. We will be happy to assist you.

Thank you for your patience and the feedback once again.

Best regards,
Binomo Support Team

Feb 04, 2025

Updated by Mile Mekob thank you so much, my funds is successfully transferred to my account

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This platform was the first one I used since I discovered trading, and overall, I'm satisfied. I would like to leave a complaint about the delay in receiving the VIP bonuses. Before it was fast.

Mar 29, 2025

Complaint marked as Resolved

Binomo customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2025

Binomo Customer Care's response Hi Sara Stone,

Thank you for choosing our platform as your first trading experience and for sharing your overall satisfaction with us. We apologize for the delay in receiving your VIP bonuses and understand the importance of timely rewards. Our team is working to address this issue and improve the process.

At Binomo, your satisfaction is our top priority. We are committed to transparency and strive to deliver satisfactory services.

For a more comprehensive resolution to your concerns, please contact our support team at [protected]@binomo.com or share your Binomo ID in the update of this comment. We are dedicated to addressing this issue as quickly as possible.

Thank you once again for your feedback.

Best regards,
The Binomo Team.

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My deposit was rejected and I still n received my balance back. I'm waiting for a resolution but they just tell me to wait, I just wanted a very long answer

Jan 22, 2025

Complaint marked as Resolved

I received a response from support, the issue was resolved, thank you.

Binomo customer support has been notified about the posted complaint.

Jan 21, 2025

Updated by Nieto Dell I have already sent several documents to complete the verification of my account and so far nothing. Tired of waiting, I'm afraid because I saw old comments talking about account locks

Jan 21, 2025

Updated by Nieto Dell I have already sent several documents to complete the verification of my account and so far nothing. Tired of waiting, I'm afraid because I saw old comments talking about account locks

Verified Support

Jan 22, 2025

Binomo Customer Care's response Hi Nieto Dell,

We sincerely regret hearing about your dissatisfaction with our services and the deposit issues you've encountered. Your feedback is vital in helping us pinpoint areas where we can enhance our services.

At Binomo, your satisfaction is our top priority. We are committed to transparency and strive to deliver satisfactory services.

For a more thorough resolution to your concerns, please contact our support team at [protected]@binomo.com or update this comment with your Binomo ID. We are dedicated to addressing this issue as quickly as possible.

Thank you once again for your feedback.

Best regards,
The Binomo Team.

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My deposit was rejected and I still haven't received my balance back. I'm waiting for a resolution but they just tell me to wait, I wanted an answer right away, it's taking so long.

Jan 15, 2025

Complaint marked as Resolved

ok

Binomo customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2025

Binomo Customer Care's response Thank you for reaching out to us. We have done our utmost to assist you, and we hope you are satisfied with the support we have provided.

Jan 16, 2025

Updated by xenaci Thanks to the support

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