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Binomo Complaints & Reviews

4.9
Updated: Oct 31, 2025
Complaints 367
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356
Unresolved
11
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Binomo reviews & complaints page 2

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G
Gumisiriza S.
May 12, 2025
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My withdrawal blocked!!!

I have uploaded all the documents, so why is my withdrawal blocked in the name of security checking? This is a scam....
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NaitikGoyal1998
from Mohali, Punjab
Apr 25, 2025
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Scam Trading Platform

Your platform has turned to scam Trading platform. You accept crypto when one deposit and when it is time to withdraw, you don't allow it. That's complete double standard. It is unfair....
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Ranjit.Singh90
from Hoshiarpur, Punjab
Apr 18, 2025
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Waiting for a call

I have been waiting for a call from the manager for 8 days. What kind of priority service is this for VIP users? Moreover, my bonus will expire in 2 days. It seems I have chosen the wrong platform...
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@Ranjit
from Mumbai, Maharashtra
Apr 7, 2025
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Payment has failed

Address: Mumbai

I have confirmed with my bank team that my payment has successfully reached Binomo’s provider. Yet, even after providing all the details and proof, Binomo still claims that the payment has failed and haven't reached to them. Scammers....
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Alinda P.
Mar 31, 2025
Mar 31, 2025
This thread was updated on Mar 31, 2025
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Payment problems

Address: Maharashtra

I came to trade trusting binomo but here neither deposits are processed on time nor are withdrawals recieved on time. I've only incurred losses here!!!...
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LatikaKapoor
Mar 24, 2025
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Need a quick resolution

I am very disappointed with the verification process on their platform. While I deposited the money it require no verification, but when I wanted a withdrawal it suddenly does require verification and asked me to submit my documents and did that too but there has been no response or action taken to approve them by Binomo support. This delay is very hurting, and I feel trapped with my funds are being not processed. The lack of of support and...
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Raman.Kashyap
Mar 23, 2025
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Withdrawal verification issue

I am extremely disappointed with the unfair verification process on your platform. While deposits it require no verification, withdrawals suddenly require a verification request and even after submitting my documents there has been no response or action taken to approve them. This delay is unacceptable, and I feel trapped as my funds are being withheld without any valid reason.

I demand immediate verification of my documents...
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indermasih
Mar 21, 2025
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unresolved withdrawal issue with vip account disappointment

I signed up for a VIP account on Binomo, expecting premium benefits and faster transaction processing, as advertised. However, my experience has been nothing but frustrating. My withdrawal request has been stuck in “pending” status for the past week, and despite multiple follow-ups with customer support, I receive the same generic response—that it’s a “technical issue.”

As a VIP user, I expected better service and...
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Kamleshjyoti
Mar 17, 2025
Mar 18, 2025
This thread was updated on Mar 18, 2025
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In terms of technical issues

Binomo has improved in terms of technical issues, but the problem of deposits getting stuck and refunds not being processed still hasn’t been resolved. Because of this, I no longer trust Binomo....
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OmP90
Mar 5, 2025
Mar 7, 2025
This thread was updated on Mar 7, 2025
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I am not able to verify my account

I'm unable to verify my account even after uploading my documents multiple times. The verification process never gets completed, and this issue has become extremely frustrating. Please resolve this problem and complete my verification....
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JyotiRT
Feb 23, 2025
Feb 25, 2025
This thread was updated on Feb 25, 2025
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Issues with my transactions

I'm facing issues with my investment transactions, and this problem has become permanent and one of my transactions is still pending and has not been completed. I request that the necessary checks be conducted to ensure my transactions proceed smoothly. Please resolve this issue as soon as possible....
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V
VedThakur
Feb 17, 2025
Feb 17, 2025
This thread was updated on Feb 17, 2025
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My Money is Missing

I made a deposit request and it was rejected, and my money is missing, I need this issue resolved as soon as possible. Please return my money to my account or deposit it into my Binomo account now....
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A
Ajay Rk.
Feb 3, 2025
Feb 3, 2025
This thread was updated on Feb 3, 2025
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Repeated Withdrawal Failures

I'm extremely frustrated with Binomo withdrawal process. Every time I try to withdraw my money, the transaction gets canceled, and the funds are just deposited back into my account. This is not unacceptable, and I demand that my withdrawal be processed properly and my money be transferred immediately. Until this issue is resolved, I will not trade....
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Neil Pigihi
Feb 2, 2025
Feb 3, 2025
This thread was updated on Feb 3, 2025
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Verification not done

I opened a new account and trying to verify but the system keeps giving errors and won’t accept my verification. This is completely unacceptable! Why make the process so frustrating for users? I expect my account to be verified immediately—this issue needs to be fixed right now...
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Mile Mekob
Feb 2, 2025
Feb 4, 2025
This thread was updated on Feb 4, 2025
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Withdrawal Rejection problem

My withdrawal was rejected without any clear explanation. I expected more transparency from Binomo, but it seems they're making it difficult to access my money. This experience has been extremely frustrating, i demand action to this problem!...
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S
Sara Stone
Jan 23, 2025
Jan 23, 2025
This thread was updated on Jan 23, 2025
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Delay in receiving the VIP bonuses.

This platform was the first one I used since I discovered trading, and overall, I'm satisfied. I would like to leave a complaint about the delay in receiving the VIP bonuses. Before it was fast....
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Nieto Dell
Jan 21, 2025
Jan 22, 2025
This thread was updated on Jan 22, 2025
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My deposit was rejected and I still n received my balance back. I'm waiting for a resolution but they just tell me to wait, I just wanted a very long answer
Jan 22, 2025
Complaint marked as Resolved 
I received a response from support, the issue was resolved, thank you.
Binomo customer support has been notified about the posted complaint.
Jan 21, 2025
Updated by Nieto Dell
I have already sent several documents to complete the verification of my account and so far nothing. Tired of waiting, I'm afraid because I saw old comments talking about account locks
Jan 21, 2025
Updated by Nieto Dell
I have already sent several documents to complete the verification of my account and so far nothing. Tired of waiting, I'm afraid because I saw old comments talking about account locks
Verified Support
Jan 22, 2025
Binomo Customer Care's response
Hi Nieto Dell,

We sincerely regret hearing about your dissatisfaction with our services and the deposit issues you've encountered. Your feedback is vital in helping us pinpoint areas where we can enhance our services.

At Binomo, your satisfaction is our top priority. We are committed to transparency and strive to deliver satisfactory services.

For a more thorough resolution to your concerns, please contact our support team at [protected]@binomo.com or update this comment with your Binomo ID. We are dedicated to addressing this issue as quickly as possible.

Thank you once again for your feedback.

Best regards,
The Binomo Team.
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    xenaci
    Jan 15, 2025
    Jan 15, 2025
    This thread was updated on Jan 15, 2025
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    Deposit was rejected

    My deposit was rejected and I still haven't received my balance back. I'm waiting for a resolution but they just tell me to wait, I wanted an answer right away, it's taking so long....
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    Мaryi М
    Jan 10, 2025
    Jan 13, 2025
    This thread was updated on Jan 13, 2025
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    Binomos legit fire!

    Started using it just for fun, and now I’m making some decent dough. The no-spread trades are a game-changer, and the app keeps getting better with updates. Just fix the occasional lags, and this would be flawless....
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    Sunil_Ku
    Jan 5, 2025
    Jan 13, 2025
    This thread was updated on Jan 13, 2025
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    I want to withdraw my money soon

    I have an old card on the platform and they are not letting me verify my account. I want to withdraw my money soon, it takes an absurd amount of time...
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