[Resolved] Biovea India — custom duty charged extra for fully paid duty and shipping charges

manishagg

from Faridabad, Haryana

Address:	Faridabad, Haryana, 121003
Website:	www.biovea.net/in

I order 7 bottles of apple cider vinegar... The bottles has reached at my post office, but post office is asking for rs. 638/- against the custom charges to handover these bottles to me... As per my order the shipping (Including custom duty) is fully paid till the home delivery...

Why should i pay extra charges for the customs when i fully paid the amount till delivery at my home???

Order no.[protected]

Manish
[protected]

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Nov 14, 2017

Complaint marked as Resolved

Biovea India customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

Biovea India Customer Care's response Dear Manish,

Thank you for your message. We apologise for the inconvenience you have experienced with this order. A representative will get in touch with you right away to assist you. Thank you again.

Olivia
BIOVEA Customer Service