Biovea India — didn't get any updates on my recent order

Address:

Thusharam Vayalar P. O Cherthala, 688536

I orderd rogaine and i didn't get any updates on my order it's been a week, after hearing the reviews of other customers i feel like i was cheated. Kindly send me the purchased product, or get me the full refund, please pay attention to my problem. My order number is 40894088. Pls respond to my complaint, after hearing all the reviews i dont that this is a scam company.