[Resolved] Biovea India — Product not received as well as no refund received

Sylvia DSouza

from Hyderabad, Telangana

Website:

www.biovea.com

Order no. 30158393
I ordered products on 21 mar and did not receive anything. On 19 may after almost 2 months of not receiving the products i asked for refund and biovea promised refund. Its been a month and no refund received as yet. It does not take so long to get refund back to your account. What type of a company is this cheating its customers.
Sylvia dsouza

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Jul 22, 2017

Complaint marked as Resolved

Biovea India customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

Biovea India Customer Care's response Dear Mrs Sylvia Dsouza,

Thank you for your message. We apologise for the delay and inconvenience you have experienced with this order. A representative will get in touch with you right away with more information. Thank you again.

Olivia
BIOVEA Customer Service

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Comments

B B Baruah

from Jorhat, Assam

Biovia products ordered by me has not yet been received.
Order #31277277
Product OMEGA-3 Fish Oil 1200 MG Quantity 2
Expected delivery date was 3rd October 2017