Birla Sun Life Complaints & Reviews

folio no[protected] Many times applied for bank details change and many times required documents submitted and all the times rejected on one pretext or other. I complained to customers care many times via e mail but only through telephone they contact and provide insufficient reason to reject I asked them to reply via email which u recieved but they never reply through e mail, I submitted all documents but problem is unresolved and they have very irresponsible ill informed and illogical customer care service

Pooja Verma and Manish Mittal are the two biggest fraudsters in New Delhi. We received numerous calls from them to purchase policies and then they assured us with a very lucrative amount i will be getting within 90 days. Expose this frauds. Three other names who claimed to work at IRDA:- Akash agarwal, Dharamraj, Ankit Rana.

Dear sir/ mam My self Dr Priyabrata Pattanaik from Bhubaneswar my family has 3 policies in your organization. one of the policy no is[protected] is in the name of Ms Priyadershini Pattanaik which is going to mature in dec 2015. due to urgency we wnat to withdraw this. so we contact MrGhanasham Panda. But he is totally misguide and told that our total money will not be able to refund. also misbehave. please do immediate action otherwise i will go to consumer court.also let me know. with regards, Dr Priyabrata Pattanaik

Myself, ranganathan Iyer, I have 2 policy of Birla BSLI Vision Plan, when i invested 15000/- yearly. i was told that you can pay til 3 years, and later you will get min amt invested say 45000/-. I have taken policy and regulary paying the premium for 3 years. Now as i needed the money, and wanted to redeem. your customer care said, you will only get 8000/- whereas i invested min 45000/- and will get only 8000/- means you will enjoy balance 36000/-.. it is wrong on your part. My foloi no is[protected], a which i nedded to redeem, if this the case, iwish to redeem other also. DONT CHEAT SUCH CUSTOMERS.. KINDLY HELP. if required also remove my other policy and stop this and redeem my amount completely from my other policy..[protected].. KINDLY REDEEM MY AMOUNT OF MY ENTIRE POLICY AND HELP

This is for other customers to know the experience i am having with BSLI, Flexi Life Line policy. For the past 3 months I have been trying to surrender the documents to BSLI. They keep dodging me every time for 3 months.. - they delayed 2 weeks after surrendering, asking for signature reverification - after submtting signature forms, they wanted me to resubmit surrender form - after 2 weeks, they want me to resubmit surrender document. We did that in person in Chennai. - After another 2 weeks, their custoemr service department says they cant find the form, according to them this never submitted. - My father in law visited the office again, the branch office says they dont have voided cheques that i gave them originally and they want us to resend it In the process, I have missed my loan payments, i have also missed the deadline to pay for my new home purchase etc., Their customer service does not care for the customers pains, no one seems accountable in the branch office to resolve the issues for the customer. Their focus seems to be to delay the process as much as they can so they dont have to return more than Rs 10 lakhs with them...seems very unfair that a large financial institution with a big name like Birla would resort to such tactics. Since March 2015 till date (May 20, 2015) i havent got my money back...still they want us to keep submitting documents again and again... Such a pain!!

sir i was planning to invest as FD in birla sunlife so i have contacted through net. after that i started getting lot of ca lls from your company i got frustrated soo one fine day one gentelmn named vinod agarwal mobile no on which is stored on my mobile [protected] this person made all arangment of getting form filled up and one mr Mahajan from accounts department[protected]landline) also assured me that i will get FD receipt as well insurance upto 5 lacks covering entire family . since both of them are taliking to me regularly i was not aware that they are going to cheat me to get large commission . i have invested 1.5 lakhs but certificate i have received is yearly premium of 1.5 lakhs which is not possible for me to pay. Vinod agarwal has promised me that i will get cerificate which he has promised in month of may now his mobile is ringing but not lifting phone also landline services are disconnected . any way they have made me fool for 1.5 lakhs using birla sunlife name. can you help me in this ?

I am sharad mahajan from nashik road, Mr. Avinash kapoor and mrs. pooja sharma who is working in birlasun life insuarance company limited hyderabad. They had told me (by phone calls), your fathers policy (death claim) amount will be delivered within 90 days, So you have to open three policys for the death claim amount And your policys amount will be refund 1st policy for death claim amount (Birlasunlife insuarance policy) policy no. is[protected] 2nd policy for Pention amount (Reliance insuarance policy) 3rd policy for Income tax amount (Aegone religare insuarance policy) So i had open three policysAnd the amount of this three policys is 1, 71, 600 rupees. After that mr. avinash kapoor said, you have to cancel these two policy (Reliance and Aegone religare ), Because your work in Direct login process And the amount of policy should be deposite in this account number (Account number is [protected]) this is the central bank of india account number This is Manish Sah account who is work in central bank of india So, i canceled two policys (Reliance and Aegone religare) And deposit the amount in that account number After that they gave me death claim file number (file number is 629601) After that, They had told me your ( fathers death claim) amount and your policys amount will be delivered within 90 days, After that those peoples have been swittched off their mobiles They have fraud with me, So, I request you please inquiry those peoples and get me justice as soon as possible Those peoples address and mobile number is given below Avinash kapoor :- mobile number is [protected] And [protected] employ code is :- IBDH 03598633 address is :- May fair complex 4th floor, Birla sun life company limited, near vodafone store, sardar patel road, hyderabad 500 003 And company telephone number is [protected] +[protected] pooja sharma :- mobile number is [protected] employ code number is :- IBDM[protected] Manish sah Account number is [protected] (Central bank of india) You can find them By mobile numbers (sim card) By employ code number By company telephone number By address Or By account number I hope you will justice with me and get me my money return as soon as possibleI am waiting for your replay Thank you. My name is Sharad narayan mahajan My address is plot number 74, Ashwini colony, near engi. College, samangoan road, nashik road, nashik 422101 My mobile number is [protected]

BIRLA SUN LIFE REG-CANCELLATION OF MY AGENCY NO.5932329 WITH REF TO THE ABOVE HAVE REQUESTED U MANY TIMES TO CANCELL MY AGENCY SO THAT I COULD BE ABLE TO RENEW MY AGENCY FROM NEW INDIA ASSU CO LTD I HAD SUBMITTED DOCUMENT OF RENEWAL OF NON LIFE AGENCY TO THE BRANCH OFFICE OF THE NEW INDIA . CO. LTD. DATED. 12/08/2011/- WITH FULL NECESSERY DOCUMENTS WHICH WAS REQUIRED FOR RENEWAL OF AGENCY LICENSE NO. 4607234 WHICH WAS EXPIRED ON DT. 17/09/2011.AFTER THAT THE CO..ON DT. 04/11/2011 THE CO. INFORMED ME THAT YOU ALSO HAVE LICENSE NO. 5932329 OF LIFE INSURANCE.THEY HAVE APPRISED US THAT FIRST, THE SAID AGENCY OF NON LIFE WILL BE APPROVED BY BIRLA SUN LIFE INSURANCE CO. LTD. FOR COMPOSITE. I APPROACHED MANY TIMES &SEND MY DOCUMENTS TO BIRLA SUN LIFE INSURANCE CO. LTD. AT MALL ROAD, BATHINDA BUT THEY CANNOT RECEIVED OR DO MY WORK.EVEN I MAIL THE LETTER SEND BY DIVISONAL OFFICE ASKING LICENSE APPROVED FOR COMPOSITE TO MR.KAPIL KUMAR TO E-MAIL ID [protected]@birlasunlife.com POSTING IN BATHINDA BRANCH OF BIRLA SUN LIFE INS. CO.LTD.THEIR BRANCH MANAGER MR. MANISH SHARMA & ALL STAFF REFUSED DO MY WORK & SAID THIS WAS NOT THEIR WORK.AFTER LONG TIME & UNRESULTED PROCEDURE I AM FORCED TO COMPLAINT IT. MY PREVIOUS COMPLAINT TOKEN NO. BSLI-P[protected] I HAD SUBMITTED MY DOCUMENTS 1 MONTH BEFORE RENEWAL.TILL NOW MY LICENSE WAS NOT RENEWED & MY COMMISSION WAS NOT RELEASED BY THE NEW INDIA ASSURANCE CO. LTD., BRANCH OFFICE OF LAST 5 MONTHS AS THEIR WAS VERY POOR RESPONSE & SERVICE BY BIRLA SUN LIFE INSURANCE CO.LTD. AFTER REPEATED REMINDERS FROM ME AND NEW INDIA s AGENT OFFICERS NO RESPONSE WAS GIVEN .THEN I REQUESTED YOU TO CANCEL MY AGENCY BUT TILL DATE NO ACTION HAS BEEN TAKEN FROM YOUR SIDE. I HAVE LIMITED SOURCE OF INCOME i.e. Commission.PLEASE TAKE ANY ACTION TO CANCEL MY AGENCY SO THAT I CAN RENEW MY AGENCY FROM NEW INDIA ASSU CO LTD OTHERWISE I WILL BE FORCED TO PUT THIS MATTER TO INSURANCE OMBUDSMAN OR CONSUMER COURT.THIS IS THE LAST EVER REMINDER FROM MY SIDE. I HAVE SHOCKED TO WATCH THAT NO MANAGEMENT PUT EFFORTS ON THEIR BEHALF FOR MY ISSUE.AFTER SO MANY REMINDER I ONCE AGAIN REQUEST U TO KINDLY LOOK INTO THE MATTER Regards Munish Kumar ADVISOR

I had given a complaint for my policy no: on[protected]. I have attached the email snapshot of the complaint that I have sent to [protected]@birlasunlife.com. Reference to that email I received a call from Birla Sun Life executive and he assured me that my complaint will be resolved and I shall get a refund of my policy with interest. He explained me a process that I need to do in-order to get my policy (xxxxxxxx) refund amount. He told me that I need to take a new policy (xxxxxxxxxx) of Rs.30, 000/- which will get discontinue once my previous policy amount is refunded to me and this 30000 rupees will also be refunded with interest. So i agreed and followed the process. And this policy was issued to me on 31/10/2014. He then told me that I will receive a NOC certificate from IRDA which I need to sign and return them, and after that my amount will be refunded to my bank account. In the first week on January he informed me that a courier company tried delivering the NOC certificate but there was no one at my residence so the certificate was returned. After that he told me that there was an additional bonus that I was going to receive from biral sun life with my refund amount. To claim that bonus I need to take an additional policy of 45, 000 rupees. I denied taking a new policy and I informed him that I was not interested in the bonus amount; I just wanted the actual amount that I had paid for my policies. Later on he told me that he spoke to the fund department and they told him that ask the client to just do the documentation for the policy and they will not represent my cheque in the bank. He told me that now just i have to provide the documents and a cheque of Rs.20000/- which will not be presented in my bank and if they are presenting in my bank then I have to stop the payment for that cheque. I followed the process and gave the documents and a cheque of Rs.20000/- dated[protected]. I had given an application of stop payment against the cheque and this cheque was presented in my bank and it was returned from my bank. Now I am trying to get in touch with the executive and he is neither picking up my call nor he his calling me back. I think he has cheated me and was just cross selling the policies. But how can he get the confidential data of my complaint that i have logged on birla sun life email. I want the company to take a strict action against him and stop all my policies and refund me the amount that I have paid to the company. This was the 2nd time I have been given wrong information and commitment from birla sun life.

Sir i have a policy no.[protected] with your compny. In jan. i got call from your age Aman verma whose agent code is k 5260. He told me that my policy is converted in golden customer plan and aaked me for 26000. Rs check wich i givn to compny name posted to jamshedpur office. After that in march your fund department again called me and asked for 32000 rs for TDS and told me that my 243000 rs will be refunded in my account in the 1st week of april. Now in april again your fund department called me for TDS 30000 rs. I told i have already paid it than they told me that was by againt mistake my tds was not fullfil.sir i have the no. By which i got calls please do something for my hard sweating money. Application no. For my tds was B12398999.. which was given by fund department to me. Please take action .

Sir, My Birla Sun life Mutual fund FMP has matured on 6th April 2015 under folio no. [protected]. Till today, 16th Apri2015 I have not received redemption amount. The toll free number of the company just does not connect me to operator even after waiting for 1 hour on line. Please advise what action I should take against this irresponsible mutual fund? Regards Sundar Ram Madduri

Date: 11.04.2015 To, The Branch Manager, Birla Sun Life Insurance. Anakapalli, Andrapradesh. Dear Sir, I the undersigned Chappa Kishore taken a policy in my name bearing no.[protected] dated 17.05.2010 from one of the advisor / agent Ms. Kumari for Rs.1, 00, 000/-. At the time of taking policy I did not get much information about the policy and its terms & conditions. As told by Ms. Kumari that it is a onetime policy & not a continuous policy so I have taken the policy as it is one time policy. Due to my personal commitments & needs I went you to your office at vishakapatannam on 30.03.2015 to surrender the policy, after reaching the office I came to know by your staff people that this policy is continuous policy for 07 year policy and minimum 03 years premium to be paid, and now they are telling that this policy has expired / lapsed and I will not be getting any amount of it. I was shocked to hear about it that I have invested Rs.1, 00, 000/- and now they are telling that it has been lapsed and I will not be getting any amount from it, but for your kind information as of now I have never received any communication (writer / verbal) from your end unless myself reached your office, if any information received I would have continued the policy. I once would like to tell you that it is purely laps of information provided by your advisor / agent Ms. Kumari to me and now also iam trying to contact her but the mobile provide in the policy is not exixting[protected] Now I kindly request you to help me in this regards and regularize the said policy. Your early response / reply in this regards is highly appreciated. Chappa Kishore [protected]

Dear sir, Pls note i have applied for the term insurance vide application number"OS0020702" and have made the payment twice by mistake. The amount has been credited in the account of birla sunlife and have recieved the following reciept against both the payments. "[protected] "dated Insurance Advisor: 002465 TPD Direct Marketing Channel Date: 16/03/2015 14:41 "[protected]" Insurance Advisor: 002465 TPD Direct Marketing Channel Date: 16/03/2015 14:49 I am chasing for last 14 days to get the reimbursement for one of the premium which is paid extra regret there are no replies. kindly help me in getting the money back. Thanks Sandeep Varshney

I, Sri Santosh Kumar Kataruka have a policy No.[protected] in Birla Sunlife Insurance. I have already submitted my all required documents on 1st Week of March i.e. 15 days approx In your Purulia Branch office regarding surrender of my policy. When I call on 24.03.2015 to Customer Service office then they told that my policy was register for processing on 23.03.2015. Then I registered a complaint that Id is :[protected]. Who will bear the loose which i have incurred? Why you have not registered my surrender claim on the very next day of my submission? Now I am in a great trouble as I need money immediately. I am not satisfied so i am bound to take legal action of it. Name: Santosh Kumar Kataruka Mob: [protected] Email: [protected]@yahoo.co.in

My wife started SIP with folio NO. [protected] of Rs. 1000. and Birla MF given Insurance with above SIP. Certification of Insurance under Birla Sun Life Insurance Group Protection Solutions policy no.500836 Member Insured Id A1074944 issued to us. Now my wife expired dated 18/08/2014. As a nominee : my Son Henry File SCIP Death Claim Intimation @ Navsari office dtd 05/01/2015. Navsari office informed us that your claim received with 15 days. But till today I have not received my above mention claim and when i visit Navsari office ask for claim they told me PLEASE WAIT AND WATCH. PLEASE HELP ME.

dear sir my name is vijay kumar singh and i have an insurance policy in my name in birla sunlife being policy no.[protected]. a same policy of my wife anjali singh is there being policy no.[protected]. now these two policies where bought on same date from same corporate agent of birla sunlife, same fund value option is selected and always use to deposit the premium together.At around 20 to 24 jan 2015 i deposited two years premium of these two policies together. before deposit the fund value of my wife was showing around 15000 which increased to around 31000 after depositing two years premium but my fund value remained around 25000 even after depositing two years premium of around 24000. the local branch of the company doesn't give ado y type of service regarding this policy i have emailed 2 times to the company but with no response. plz. do something in this regard i am helpless.

I need to do the change of Bank for Birla Sun Life Mutual Fund (Folio:[protected]). I sent the change of bank form with the required cheque to physical address of Birla Sun Life. They rejected the request saying signature mismatch. Now they are saying, they need previous bank attestation. But my previous bank account is closed some 2, 3 years back. I do not have any document to prove the account is closed. I can not a bank to take care of their previous customer, when currently Birla Sun Life is not taking care of their existing customers. I just need to change the bank address. I tried going to the branch, Shown my pan card(valid identity proof), requested them to go ahead with change. But still no avail. Call center people are just explaining the same thing again and again and not trying to resolve the matter. Never ever buy anything from Birla. Worst customer service. Tried calling and emailing, they are just saying same thing again and again with no resolution. Amul M:[protected]

Dear Sir As per the documents enclosed I, Monica Bharti Seth had given a request of redemption of my life insurance policy no.[protected] at your Nehru Place Branch on 14 October 2014. I do not have the original policy with me and thats why Mr. Nitin Mathur the branch head there had got some documents signed by me. He confirmed that the whole procedure would take around 2 weeks. Unfortunately till date I have not received the credit. Mr.Nitin keeps saying every now and then that it will be done today...tomorrow and so on. Today when I called up at your call center they said they have not received any such request. I therefore request you to kindly check the matter on an urgent basis. Its very sad to say that I have never come across such an unprofessional person or organisation till now. It is definitely giving you a very negative image and feedback in the market. Your early response to the matter is expected. Regards Monica Bharti Seth

My Father Mr. Kedardas Agrawal Chartered Accountant resident address A/304, Satyam building. Opposite Post Office, Link Road. Borivali (west).Mumbai 400091 having Permanent Account Number AAJPA6544L made investment in Birla Sun Life Insurance in the year[protected] by impressing with attractive advertisement & broacher of Birla Sun Life Insurance Co. Ltd. He purchased ten policies amounting to Rs.8, 20, 000/- in the name of my Brother Keshav Agrawal & one policy in the name of my Mother Vimla Agrawal as per the attached file. After investing the amount it was comes to my father knowledge that there was fraud and cheat against them (This was happened due to fraudulent email and other) Copies of same are enclosed herewith. When he planned to initiate the refund/recovery process, Mr. Jai Prakash Sinha (designate himself as an agent of Birla Sun Life) have communicated (with the fraudulent Birla Sun Life email-id) to us with the forged settlement papers. He is a disloyal person as he told us to make extra payment of Rs. 300000/- in the name of 'Club Numero India Pvt Ltd.'(as per his mail it is a Fund Department of Birla Sun Life) copy of same is enclosed herewith, if we need the settlement amount. We made the payment as follows. After that he never come to back us. He was unwilling to proceed with settlement & all the money which we have paid was forged by him. Date Bank name Cheque no. Amount [protected] Bank of India *076280 1, 05, 000 [protected] Bank of India *076281 55, 000 [protected] Bank of India *076283 70, 000 [protected] Bank of India *040820 70, 000 My Father got Heart attack because of his false & fraudulent commitment and investment made with Birla Sunlife. I lost my Father & that cheater & Birla Sun Life Company itself is reluctant to Co-operate. I would request you to kindly take appropriate disciplinary action against them & also help us to refund the money which we have invested. This will help the family which has mentally disturb & it will be justice in the eyes of human being. Please do let me know in case of any concerns.

We are receiving abusive calls from tele-callers from Birla Sun Life from the number [protected]. Everyday they call up and ask for purchasing Insurance from them. On refusal they speak nasty words, use slang languages and threaten us that they will beat us.