Claimed

Birla Sun Life Complaints & Reviews

3
Updated: Mar 25, 2026
Complaints 553
Resolved
333
Unresolved
220
Contacts

File a complaint to Birla Sun Life

Having problems with Birla Sun Life?

File a complaint and get it resolved by Birla Sun Life customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Birla Sun Life reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
khan72
from Delhi, Delhi
Jul 28, 2022
Report
Copy

Dear Sir
Reference Number:[protected]T8S1B0 and[protected]N1L9L2
I am Meraj Haider Khan, Policyholder of Child Classic Plan[protected] requested for closure of the policy by physically visiting Aditya Birla Sunlife office in Paraygraj, UP on 23.07.22.
The office employee took my PAN card, Adhar card, Bank details and signatures on some of the blank forms.
I asked them if I need a full refund of my surrender value of the policy (approx Rs. 11, 23000) But I received only 6, 23, 000/- in my account ([protected]) on 27.07.22.
I am afraid, the remaining five lakh rupees, the company is trying to invest in some of the ULIP fund for which I was not interested. Company employees, Mr. Jitendra Saxena and Mr. Rahul gave me misleading and false information and without my consent Rs. 5 lakhs were debited from the surrendered policy value for investing in some of the ULIP fund for their vested interest.
It is, therefore, requested that my full surrendered policy value should be credited in my account without being invested in any other fund. If the process of investment has been started, please stop it and refund the money back in my account. I had requested the company Praygraj office (Mr. Jitendra Saxena and Mr. Rahul) in this regard but no action was taken by them.
Kindly resolve the issue immediately.
Thanks
Regards
Meraj Haider Khan
[protected]
Birla Sun Life customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ravi parmar53
    from Bhavnagar, Gujarat
    Jul 11, 2022
    Report
    Copy

    Address: Waghawadi road near coustom office parimal chowk bhavnagar

    Hello,
    Ravi here
    Please Remove my pan number in irda site

    Pan : CITPP7351J

    Pls, remove my pan urgent basis.I'm not working in the agency but my pan no. is at irda site kindly remove it quickly . Facing alot of problems.

    Hopefully, you'll solve my problem as soon as possible.
    Birla Sun Life customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ravi parmar53
      from Bhavnagar, Gujarat
      Jul 11, 2022
      Report
      Copy

      Address: Shop no 4 sams hair club Anjan amrut flat, Mahila circle bhavnagar
      Website: Aditya birla sun life insurance

      Please remove my pan on irda please resolve my problem as soon as possible
      Birla Sun Life customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Alka0407
        Jun 21, 2022
        Report
        Copy

        My present UAN number is[protected]. I am unable to transfer my PF balance with previous employer Birla SunLife Insurance Company limited (EPF account no. MH/211039/9657) online as the EPF number[protected] is not traceable online.

        I request you to transfer my outstanding balance in PF account no. MH/211039/9657 to my present UAN[protected]
        Birla Sun Life customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rambo4786
          Mar 28, 2022
          Report
          Copy

          Address: Hubli

          I got a call from a person who claimed to be working for Birla Sun Life (Shweta Kapoor). She told that there is a bonus announced for your policy. And there is an agent who wants to claim this amount. If you want to claim this amount, then all you need to do is to remove this agent from your policy & add your USER ID to the policy. Once this is done, you can claim this bonus amount.
          I call from GBIC Ananya Ahuja and your claim amount is 155450 rs and you need small process from govt Return govt fund you need to pay 30000 with in 29.03.2022 and i reject what she says and immediately.
          Birla Sun Life customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            soulkarma
            from Bengaluru, Karnataka
            Mar 26, 2022
            Report
            Copy

            Part -1
            I got a call from a person who claimed to be working for Birla Sun Life (Shweta Kapoor). She told that there is a bonus announced for your policy. And there is an agent who wants to claim this amount. If you want to claim this amount, then all you need to do is to remove this agent from your policy & add your USER ID to the policy. Once this is done, you can claim this bonus amount.

            Part-2
            She said you will get a call from Government Body Insurance Corporation for more details & the procedure.

            Part-3
            I got a call within half an hour from the person who claim to be working for Government Body Insurance Corporation (which is supposed to be a part of IRDA). The name of the so-called person is Ananya. She was quite meticulous in the instructions & asked me to note the process.
            Process of ScamThe process of the scam is called Agent Code Deactivation. And to do this one must create an account to by "Return Government Fund". I have to pay 50, 000/- to open the account. I will receive the money-back with an interest of 12% after a year which totals up to Rs 56, 000/-Then I had to choose an option of which insurance company to be used for investment. There were two options, 1- Bharti AXA Life Insurance 2- Canara HSBC Life Insurance.
            I had to send my documents like PAN Card, Aadhaar Card, passport size photo & Cancelled cheque over Whatsapp to open the account.
            After that, a link would be sent to me to make the payment & which in turn will generate the user id. Then I would a get dummy bond paper from Bharati Axa in the next 15 days. After that, I will get a fund transfer letter within 30 days with password details. And I was told not to share this with anyone. So considerate of them for my privacy.
            And finally, the bonus of the agent commission will be credited to my account within 90 days.
            Which financial institution asks for documents over Whatsapp?
            BTW, it seems that was some data leak as they had the policy details, date of policy start & the premium amount.
            The question is how did I get suspicious? The answer is in the math & some basics on document sharing.1 - The guaranteed return of 12% by a government instrument. This is impossible.2 - Amount of bonus to be received. That amount is about 10 times the yearly premium amount. This is completely ridiculous.3- Using Whatsapp for Document sharing
            To be honest, it is quite a good try to scam people to extort money.
            Birla Sun Life customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Tuli Zaman
              Feb 27, 2022
              Report
              Copy

              Address: [email protected]

              If You Are Facing this Error there are abnormal activities with your account. it has been suspended then you don't need to worry I'll tell you how to recover or get back your free fire suspended or ban account just by appealing to garena free fire official i will guide you step by step how you can appeal to free fire to get back your account if you want to know more then keep watching this video till to end and don't forget to subscribe how to channel
              Daily Motion Full Earning Course In Urdu/Hindi in my I'd fills use plz my I'd back ing top up id
              Birla Sun Life customer support has been notified about the posted complaint.
              Feb 27, 2022
              Updated by Tuli Zaman
              Plz come to my I'd uid [protected]
              I'd name ࿇Smhღ︵Fahim࿇

              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mogulladivya
                Jan 30, 2022
                Report
                Copy

                Have taken policy in the name of my mother on 17th of November 2021 but the executive has told me that the payment was not received so I have raised a dispute to credit card team so they prov reversed my amount.after that application got rejected on 31st nov 2021 so I have taken a new policy in Dec 17th 2021 that policy is issued and on Dec 29th 2021 from my credit card 52250 has been as i have enquired if the credit card team they told me in investigation the application is active so they have debited the amount to the policy of the enquire if the aditya birla they say that the policy is charged back if everything is clear why did they debit my amount i need to make my payment of Feb 6th expecting a positive response or else I will mark to grievance team
                Birla Sun Life customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Amikr
                  Dec 9, 2021
                  Report
                  Copy

                  Address: Shahpur Paneriband Road, Vill-PO : Shahpur , Chainpur , palamu

                  Today I got opportunity to work with Policy Bazaar but when I came for documents verification they siad to me your details are shown in III portal so you have to remove all details first then you start work with Policy Bazaar.

                  I was done internship in Aditya Birla Capital (Birla Sun Life insurance) in 2019 that time I gave exam of IRDA but I am not pass . So please remove all my details from there ( III portal ) also .

                  Hi Team,

                  I want to inform you that my details exist on III portal for COLACACION CONSULTANCY Birla Sun Life While working with the company I have registered for the IRDA Exam, however I was unable to clear the exam. I request you to please remove the details and acknowledge the same. also Please confirm if i work with any other company you do not have any objection to it and i am deemed fit to work with any other insurance company.

                  Regards
                  Birla Sun Life customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    debjani bhadra
                    from Bengaluru, Karnataka
                    Nov 2, 2021
                    Report
                    Copy

                    Address: Abslamc

                    Hi,
                    This is to inform that I had abslamc ipo but didn't get listed and have not received the feed back yet, mailed concerned people several times but they are saying it will take time. This is tiring, they had said it will be refunded within 3 days if not listed but it has been almost a month
                    Birla Sun Life customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      hari00110
                      Oct 28, 2021
                      Report
                      Copy

                      Address: GANGAPUR CITY SAWAIMADHOPUR

                      HARICHARAN MALI
                      Remove my pan number in irda site

                      Pan :AYIPM8036C

                      Pls, remove urgent basis.
                      Facing problem new job joining. unable to join new job.

                      Find attachment.

                      Thanks
                      HARICHARAN MALI
                      PAN
                      Aadhaar
                      Agent Name
                      Date of Birth
                      Insurer Type
                      Insurer
                      Agency Code
                      Date of Appointment
                      Status of agency
                      Status Change Date
                      License No. If any previously held
                      AYIPM8036C

                      Hari Charan
                      01071986
                      Life
                      BIRLA SUN LIFE
                      AO5293
                      27042009
                      License Expired

                      5351249
                      Birla Sun Life customer support has been notified about the posted complaint.
                      Helpful
                      4 other people found this review helpful
                      4 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amalanda M. Diengdoh
                        Oct 27, 2021
                        Report
                        Copy

                        Address: Shillong

                        I want to deactivate my ADIVISOR CODE. I have submitted all my documents to Aditya Birla Sun Life Insurance, Shillong Meghalaya. Through Mr Niton. But till now there is no approval at all. Please check in to this matter asap. As I didn't receive any response from the Company at all.
                        Birla Sun Life customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          amoljanbhare
                          Oct 21, 2021
                          Report
                          Copy

                          My AWB number is [protected] delivering to wrong address. Please help my contact number is [protected]
                          Birla Sun Life customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Brago
                            Sep 5, 2021
                            Report
                            Copy

                            Hi,

                            My name is harshad maruti palande...

                            Below are my policies numbers which I don't want to continue as mentioned earlier...because I am suffering from financial crisis ...

                            1.[protected]

                            2.[protected]

                            And I know that whatever money I have paid till now approximately 55k will get refunded someday...as per rules and conditions

                            But it's my special request refund me now...because my father has been hospitalized suffering from paralysis and cardiac attack...and I don't have money for the treatment because I have paid it here...and my father is very serious..to save him I need my money...otherwise it will be too late...please I m begging you that refund my money in this week...otherwise doctor has told it will be too late...now my father's life is in your hands..please kindly refund...I have the bond papers with me...

                            Below is my ifsc and account number

                            [protected]

                            UTIB0000661

                            Please I just want refund of the premium which I paid till now...it's really a serious concern
                            Birla Sun Life customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Siddeahwara
                              Aug 18, 2021
                              Report
                              Copy

                              Address: #37-38 1st FLOOR SERVICE ROAD REMCO LAYOUT VIJAYNAGR OPP BMTC BUS DEPO BANGALORE

                              Dear All

                              I Siddeshwara Swamy B in name I have got code in Birla sunlife AGENCY CODE : BI6447 and License no: 9454631 for this reason I have given the Resignation letter to your branch jaynagr Bangalore and they accepted it in IRDA PORTAL it is showing Resigned date 7th Oct 2019 but still that code is imforce only and after this I have not got any mail or letter from your company as NOC, I need this urgently as it is affecting my carrier growth please find below my mail id to send the NOC COPY TO MY MAIL
                              [protected]@gmail.com

                              Thanks and Regards
                              Siddeahwara swamy B
                              Mob: [protected]
                              Birla Sun Life customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Neetu sharm
                                Jun 4, 2021
                                Report
                                Copy

                                Address: New Delhi

                                Dear Team,
                                I have Birla policy 23794829, I was paying premium since 2017 but due to financial issue I am not able to continue now I want to paid up my policy I was sent mail to Birla but they not stop my ecs currently I am hospitalised and not able to go any branch,

                                It is my Humble request please help to stop my premium as soon as possible.

                                Name Neetu Sharma
                                Policy no 23794829
                                Mobile no [protected]
                                Birla Sun Life customer support has been notified about the posted complaint.
                                Dear team,

                                Still my issue not resolve requested to you please stop my ecs and paid up my policy if any deduction happen I will complaint against your company bcs I have policy bond and in this bond there is mentioned paid up option available if you not paid up I will definitely see u in court.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  raj18817
                                  May 26, 2021
                                  Report
                                  Copy

                                  Pl. share DETAILS

                                  REGARDS

                                  AVINASH SHIVHARE
                                  [protected]
                                  avinash.[protected]@gmail.com
                                  Birla Sun Life customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sharad gour
                                    Apr 13, 2021
                                    Report
                                    Copy

                                    My Adviser code is active in birla sun life. Please deactivate my code as i can not be employed in other company because my code is active here. I have submitted resigning documents in the birla sun life
                                    Birla Sun Life customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dawinder322516
                                      Oct 29, 2020
                                      Report
                                      Copy

                                      Address: Amritsar

                                      We have surrendered our Bachat Endowment Plan in month of August. As per the policy, we should have given 100% payment as we have surrendered after 10 years, and we have paid all the instalment on time .
                                      But the final payment we got is not complete, even we have not been given our own paid amount .
                                      Kindly check your document and give us our remaining balance, for our hard earned money invested in your policy.
                                      Birla Sun Life customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Arunrajan861
                                        Sep 25, 2020
                                        Report
                                        Copy

                                        Address: [email protected]

                                        Sir i worked with birla sun life insurance company as relationship manager in egmore branch chennai from 2007 to 2009. I didn't close my pf account. Now i am looking to settle my account kindly guide me to finish this process. But other people says my pf no is wrong
                                        Name :e nagarajan
                                        Pf number : mh / [protected]
                                        Mail id : [protected]@gmail.com
                                        Phone : [protected]
                                        Birla Sun Life customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit