[Resolved]  Birla Sun Life Insurance Company Ltd. — Complaint for refund of money in respect of Policy No.[protected] client

Address:

Chandigarh, Chandigarh

I wish to draw your kind attention towards sympathetic attention:-

1. That I made a Policy No.[protected] on 07.12.2011 of M/s Birla Sunlife Insurance Company Ltd., (photocopy of receipt enclosed) in my name through M/s Probus Insurance Broker Ltd.,

2. That the then Business Development Manager of the Company having Mobile No. [protected] (photocopy his Visiting Card enclosed) sent two person Mr. Dinesh and Mr. Aman (Mobile NO. [protected]) Office Tel NO.[protected] and persuaded me to get the insurance of your company by luring so many benefits stating that this is one time deposit and you will get double by three years, and covered by the insurance etc.

3. That after luring me I have done payment of Rs.50, 000/- vide Cheque NO. 315450 dt 2.12.11 and the same has been confirmed in company’s letter. (Photocopy enclosed)

4. That after three year i.e on 13.6.14 I visited the office of your Company at SCO No. 226-227, IInd floor, Sector 34, Chandigarh for surrender the policy. Further waiting for one hour Mr. Gaurav Operation Executive having ( Mobile N0.[protected]) informed me that this is a 20 years Plan Policy and refund cannot be done at any cost.

5. After that I approached Mr. Gaurav to give the name of Head of the company at Chandigarh as I intend to meet him personally. He gave the name of the Head Mr. Mudit Kapoor but he refused to give the number of head stating that this is a secret number and I am not allowed to give the mobile number of our head as well as meeting with the head as per guidelines of the company.

6. After that Mr. Sukhwinder (not disclosed his number. and designation) advised that your Ist installment of Rs.-50, 000/- so due has elapsed and cannot be refunded at any cost.

In view of the above I m not able to continue with the policy and request the company to refund me Rs.50, 000/- along with interest within 10 days failing which I will move in the Consumer Court for natural justice.

Yours faithfully,


[SHASHI JOSHI]
House No. 834, Sector 49-A,
Chandigarh.
Mobile NO. [protected]
Email: [protected]@rediffmail.com