Biscoot Mobile Insurance — Not paying the insured amount

Address:	Mumbai City, Maharashtra, 302004
Website:	biscoot.euniversal.co.in

Sir i registered a claim CLAIM NO. [protected] for my mobile Samsung E7 july 2015 with UNIVERSAL INSURANCE COMPANY'S MOBILE INSURANCE
( BISCOOT MOBILE INSURANCE) as its screen got broken. As per the instructions given by universal insurance company and biscoot mobile insurance people i submitted all the documents and got my phone repaired. they approved my claim in august 2015. but till now they haven't paid the amount. Every time i call them they ask me to wait for 10-15 days. it been already 7 months and they haven't done anything. they just keep my calls on wait if i ask them to connect to their seniors. and most of the time they say our managers are not present. i have been listening to their excuses for last 7 months like some technical issue is there n wait for 10 days. and again after 10-15 days the same things they say. i am totally fed up with BISCOOT MOBILE INSURANCE COMPANY and it looks like a insurance fraud. sir kindly look into the matter and do needful. These biscoot insurance people are cheat, and doing some fraud business and looting public in the name of insurance.
i am dr. parvendra ([protected])
parvendra.[protected]@gmail.com