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Bisleri International Complaints & Reviews

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Updated: Jun 18, 2025
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Bisleri International reviews & complaints page 18

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A
Amit Anthony
Mar 21, 2019
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Address: Vakola, Mumbai City, Maharashtra, 400055

I have been observing change in the quality of 20 litre water. my family procures these cans from a retail store in vakola. the same has been observed by other memebers and neighbours in the vicinity. the daily consumption leaves a sense of irritation on the tongue.the taste is ok but it leaves a deposit on the tongue. we have switched to the 5 litres container for now. we urge you to take necessary steps to rectify the same.
Bisleri International customer support has been notified about the posted complaint.
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    A
    Aarrun
    from Lalganj, Bihar
    Mar 14, 2019
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    Dear sir,
    Today early morning 6:am, purchased a bisleri water bottle from a shop near ratu road bus stand ranchi. I found some unwanted red coloured particle inside sealed bottle, photo is attached which you can see nearby neck area of bottle.
    It was an incidence that i could check and got it, whereas numerous people purchases bisleri daily and drink it without any suspicion about its quality.
    Do we expect this quality from bisleri?

    Hope corrective measures would be taken and ensure quality. As people buy bisleri rather than many brands available in the market, looking in to its quality.

    Regards,

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    Bisleri International customer support has been notified about the posted complaint.
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      A
      Anubhavlkgi
      from Bareilly, Uttar Pradesh
      Feb 1, 2019
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      Address: Ghaziabad, Uttar Pradesh, 201012

      Dear sir,
      I am a regular buyer of bisleri drinking water in 20 liters jar here at vasundhra ghaziabad.in last few weeks it is seen that supply is not available regularly for 20 ltrs jar which i am buying for last 2 years from s mart
      Pl look in to the problem and inform me on my cell phone [protected].
      It appears your local distributor is creating this problem deliberately.
      Pl act fast and resolve this issue.
      Thanks.
      Anubhav kumar srivastav
      Shop name - s mart
      Address-910/15 vasundhra ghaziabad near vasundhra haat ghaziabad
      Mob [protected]
      Bisleri International customer support has been notified about the posted complaint.
      I bought a 20 liters bisleri water bottle from Sunil stores in Munirka village and towards the bottom of the bottle I noticed that it was containing lot of dusts. How can we have your product if this is how your delivering your product to the consumers?
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        A
        ArjunRaj2816
        from Gudivada, Andhra Pradesh
        Jan 10, 2019
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        Address: Hyderabad, Telangana, 500035

        I have ordered 2 bisleri cans of 20l im hyderbad. When i called to a number, a lady took and got the details and told this request will be forwarded to the area where i am staying. Then i called the area supplier and he told we ll forward this request to another guy and then again i caled that guy and he told we do no supply in your area. Woooww... What a service i have got here. For jus 2 cans i waited for 3 days and i din get the water to my home. Pathetic really. Never expected this kind of service from such a big firm.
        Bisleri International customer support has been notified about the posted complaint.
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          Paban Chetia
          from Morjim, Goa
          Dec 5, 2018
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          I am paban chetia from vasai east. My complaint is regarding 20 liter water bottles. Sometimes the delear supply water in very old bottles. As per goverment norms all plastic bottles should be dismantled after 2-3 months. Then how come suppliers in vasai are using old bottles? These are health hazard.
          Bisleri, being an international company, why you don't have a quality control team? Why there is no check on supply of water in old bottles. Who is accountable for this?
          Please do something to stop using old plastic bottles. Before the issue is escalated to government agencies or consumer court.
          Bisleri International customer support has been notified about the posted complaint.
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            L
            Lokesh1142
            from Hyderabad, Telangana
            Nov 18, 2018
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            Address: 110017

            The 20 liter bisleri bottle which i drink for last 2 3 days saw a zika virus in my water. This virus was very harmful for humans.
            This virus i found in yours bisleri bottle.
            We all should specially take a bottle of bisleri because we know that u give better and pure mineral water.
            But after seeing this i am very shocked.
            I raise a complaint against it.
            Hope go send this video at so many places for showing that the bisleri now give to us was very harmful.

            Regards
            Lokesh
            [protected]
            [protected]@gmail.com
            +1 videos
            Bisleri International customer support has been notified about the posted complaint.
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              S
              Shankarappa A
              from Bengaluru, Karnataka
              Nov 11, 2018
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              Address: 560098

              We are regularly using bisleri 20l can since 4 years, getting it delivered to door by alocalsuoer market. The quality if bottle looks shabby, out surface of the bottle is dirty. Recently they delivered 2 cans which are contaminated, suffering from cough after consuming water, no action is taken even after complaining to bisleri bangalore centre.
              Can you please address this issue?
              Bisleri International customer support has been notified about the posted complaint.
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                V
                Vijay_6991
                from Mumbai, Maharashtra
                Oct 30, 2018
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                Address: Mumbai City, Maharashtra, 400614

                We have regularly purchased 20 Ltrs Bisleri Drinking Water bottles from your distributer M/s. Shubham Enterprises from long time. We have found the bottles/Jars in which the water he has been providing is too shabby and with full of dirt on it. (please refer the attached photograph's for your reference) We are regularly complaining about the same to them, but there is no response or no improvement. Therefore, we are compelled to complaint to you on the rude behavior of your distributor and his reluctance to replace the water bottle which are supplied with full of dirt on it.

                As per the Government and Health Department notifications, the PET jar using for refilling the water should be clear & transparent and the contents should be very visible. But, looking at this condition of jars are not only deviating the norms but also we are taking risk by consuming water in such dirt covered jars.
                Bisleri International customer support has been notified about the posted complaint.
                There is a fake bisleri water filling station near me. Daily they are filling more than 200 20L cans and supplying to all near by hostels and departmental stores.
                We found dirty water in 20 liter bottle
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                  B
                  Bhanu08
                  from Delhi, Delhi
                  Sep 17, 2018
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                  Address: New Delhi, Delhi, 110009

                  Sir,

                  I purchased a 20 litre bisleri bottle yesterday, and seal was broken already. It was not the 1st time water suppliers provide us tank water in the name of bisleri. One of my roommate got admitted just because of this tank water. Bottle has a proper seal of bisleri. We complained the water suppliers, many days have passed but he didn't take our complaints seriously. I request you to look into the matter as early as possible and take a serious action against this.

                  I look forward to your reply and a resolution to my problem as wait until 1 month before seeking help from another sources.

                  Your's truly
                  Bisleri International customer support has been notified about the posted complaint.
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                    T
                    tejaswiSJ
                    Sep 11, 2018
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                    Address: 560043

                    This is the 2nd time i am posting is issue. There was a call after i submitted my first complaint. No representative came to check the water. The water is still with me and will be expired soon.
                    Please make arrangements for the same. This 20lr can water smelled like cockroach medicine and i had a discussion wiht a lady too.
                    Now u r not treating ur customer complaints seriously. This does not matter to you itseems like.
                    Bisleri International customer support has been notified about the posted complaint.
                    I am facing this issue quite often. 20L Water bottle contains thin plastic like substance floating. The water has a foul smell and taste like some chemical.
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                      G
                      Geeta Gvk
                      from Mumbai, Maharashtra
                      Sep 11, 2018
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                      Address: Raigad, Maharashtra, 410210
                      Website: bisleri

                      Dear friends

                      Have ordered 20ltrs bottle yesterday late evening which the delivery boy fittled on round bisleri attachment which hv tap. Morning when i tried to take water through tap found lots of white filaments floating in bottles. Spoke to kharghar supplier he asked to raise complain. Tried calling ur customer care was on hold for 15mins.
                      Is this the quality we are offered from bisleri.? Above the bottle delivered is so dirty. Attaching video fyref.

                      Can suggest how to take action against such unhealthy water delivered to customers.

                      Regards
                      Geeta menon
                      [protected]
                      +1 videos
                      Bisleri International customer support has been notified about the posted complaint.
                      Quality of water . Purchased water on 05/9/18, from a local shop. It was sealed but water was leaking and the quality of the water is poor. Cholrinated smell and taste bitter. Shop keeper said it was from Bisleri distributor. Refused to take back the 20 LTR jar.
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                        S
                        from Pune, Maharashtra
                        Sep 5, 2018
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                        Address: Pune, Maharashtra, 411057

                        I stay in pune, maharashtra, india. I had ordered bisleri cans of 65 rs from big basket few days back for hairwash. I used all cans one by one and ultimately when i was about to use the last can i saw that it had water that was all green. The can is sealed and has manufacturing date of august month. How can mineral water turn green? Or is it the way bisleri fools people by filling normal water in a new brand bottle. How can people trust other brands when the most trusted brand has this # inside the new plastic bottles?
                        Bisleri International customer support has been notified about the posted complaint.
                        Found coliforms in the bisleri water and its in all the water bottle and tanks.
                        I have opened the bottle, the seal doesnt broken and cap opened with the seal. This is very dangerous, do the work properly. See the problem whwhich we have given. Too short is not the matter problem is the main thing
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                          U
                          UniversalEnterprises
                          from Bengaluru, Karnataka
                          Sep 5, 2018
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                          Address: 560010

                          Hi team,

                          We have been purchasing bisleri from more than a year from a local dealer in bengaluru (S. L. V traders).

                          From two months we have been noticing bad smell and taste from the water purchased in the 31st of aug. My employees have fallen sick and that is why i am bringing it to your notice.

                          Kindly take action and refund us for the bottle that is of bad quality.

                          Regards,
                          Universal enterprises
                          Rajajinagar, bengaluru
                          [protected]
                          Bisleri International customer support has been notified about the posted complaint.
                          In 5 litter bottle of bisleri batch no..jsb no.203 mk/TJ
                          04.33.58 22/7/18. Me Mari hue Chianti (ant)
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                            S
                            SapnaMV
                            from Mumbai, Maharashtra
                            Aug 3, 2018
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                            Address: Mumbai City, Maharashtra, 400005
                            Website: www.bisleri.com

                            20 l bottle of isi certified bisleri water bottle littered with microplastic!

                            I'm a resident of america, visiting my family in india. My mother graciously arranged to have 20 l bisleri bottles for me and my 9 year old daughter. We have thus far consumed 5 of these 20 l bottles in the last 30 days and in the last one we found particles of microplastic!

                            See attached photo and video. Upon research we found this is a common complaint and issue with bisleri water for several years and i am dismayed that the company has not done anything to resolve this issue.

                            My family lives in a prestigious south mumbai location and these bisleri sealed bottles are being supplied by the authorized company representative in the area.

                            It's a shame that the bisleri company is unable to rectify this long standing issue and no concrete steps have been taken by the company towards these consumer complaints.

                            What i would like:
                            1) full refund/compensation from the company for the 5 bottles of 20 liter bottles.
                            2) immediate response and written declaration on what action they will be taking to resolve this issue.

                            If i do not hear from the company, this matter with photos and videos will be posted on all social media platforms and i will personally write a press release to generate consumer awareness and ban of these water bottles!
                            +1 videos
                            Bisleri International customer support has been notified about the posted complaint.
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                              P
                              prachu2407
                              from Mumbai, Maharashtra
                              Jul 26, 2018
                              Resolved
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                              Address: Bangalore, Karnataka, 560072

                              I ordered a bisleri 20 ltrs. Can on 2nd july 2018 from ch food and more located in kodichikkinahalli near nightingale school. There was a maggot / worm found inside the sealed water can. On discussing with the store and dealer no suitable response was received except for the replacement of can. There was no suitable answer / response given for the same. Also, the further cans we bought were not proper and i got diarrohea because of the same.
                              Aug 26, 2018
                              Complaint marked as Resolved 
                              Bisleri International customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 26, 2018
                              Bisleri International Customer Care's response
                              Dear Customer,

                              We acknowledge the receipt of your complaint and deeply regret the inconvenience caused. We, at Bisleri, are committed to delivering high quality service and rest assured our customer care team will be immediately looking into your complaint and will be in touch with you to keep you updated about the progress and resolve the issue at the earliest.

                              Kindly share your Contact Details so that our Regional Customer Care Team can connect with you for further consideration.

                              Thanking you for bringing this issue to our attention. Your feedback is important to us and rest assured that we will use your complaint to make the necessary improvements on our part.

                              Regards,
                              Marketing
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                                A
                                Andrews David
                                from Chennai, Tamil Nadu
                                Jun 14, 2018
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                                Address: 600010
                                Website: www.bisleri.com

                                I have opted for bisleri 20 ltre can service from last month.
                                Its becoming a tedious task for following up for the delivery of cans since then.
                                I was asked to call and inform one day before and lastly i have ordered on 12-jun-18 @ 4.00 pm. Further which i have made several and now the delivery person [[protected]] says he will take some more time. After showing my dissatisfaction that this is not a way to response, he says i can cancel the services. I have never expected such an uninterested business service being tied up with a big brand like bisleri. This will be a big drawback for your sales and wish suitable action to be taken on them.
                                Bisleri International customer support has been notified about the posted complaint.
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                                  S
                                  Sayed Alishah
                                  from Mumbai, Maharashtra
                                  May 19, 2018
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                                  Address: 400008

                                  Complaint number 09635 please check and look into this problem being a big huge company and providing irrespective irresponsible dirty services and making your worst brand a good one # costumer care with no apology and giving fake information while sending quality check person and just making indian citizens fool
                                  I had my grandmother age 92 since 10 years we take only bisleri but now our eyes got open that's the reason now v know that why every week doctor was called for visit to check my grandmother after having little water she feels pain in stomach
                                  This is now very irritating now will take strict action against the company through social media and legal laws
                                  +1 videos
                                  Bisleri International customer support has been notified about the posted complaint.
                                  Justnow i purchased a bottle and it gives bad smell, one bottle is returned by the shop but nxt one he did not returned.
                                  Pl look into.
                                  I found insects in bisleri bottle 20 ltr water.
                                  Have proof for the same.
                                  that may be the reason I feel stomach ache.
                                  Hi I have noticed a shop near a mall in Paschim vihar jwala heri Market selling fake bisleri water without any stamp of date n price.
                                  Kindly inspect
                                  Regards
                                  Anamika
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                                    I
                                    its4kk
                                    from New Delhi, Delhi
                                    Apr 15, 2018
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                                    Address: 122003

                                    I got 20 litre water bottle with algae in it.

                                    Believe this is part of larger nexus between suppliers and retailers.

                                    Shop is present b block (Near e block roundabout), ardee city road, ardee city, sec 52, gurgaon.

                                    The water has significant smell as well, and i could observe algae like material in it - proved they are filling cans illegitimately.

                                    I reprimanded the retailer (Mittal store) and asked him to share number of supplier. He came up with lame excuse that he didnt have the number. He must be in connivance with the crooks.
                                    Bisleri International customer support has been notified about the posted complaint.
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                                      Puran rajput
                                      from Mumbai, Maharashtra
                                      Feb 11, 2018
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                                      Address: Thane, Maharashtra, 401107

                                      Dear sir,
                                      Sir my name is puran rajput. I am owning a shop in mira road named as new bhairav general stores. Sir want to file an complaint against the distributor regarding the price of 20lt bisleri jar. Prior to gst the mrp of 20lt jar was rs80 and the retailers price was 75 rs per bottle. But after gst the mrp has been revised as rs 76. But the distributor is giving at the same rate which he was giving before gst i. E 75rs. Now sir you just understand that what kind of margin he is giving to us. Just a rupee 1. I had also contact to the sales office of mira road mr devendra shetty but he does not given an proper response. Now sir i want to request the company official to interefere in this matter as soon as possible. Thanking you sir. My name is puran rajput. You can also contact me to my mob no.[protected]. Distributor name is sugan enterprises
                                      Mar 22, 2018
                                      Complaint marked as Resolved 
                                      Bisleri International customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2018
                                      Bisleri International Customer Care's response
                                      Dear Mr. Rajput

                                      Greetings from Bisleri International Pvt. Ltd.!

                                      We sincerely apologize for the inconvenience caused to you. We assure you that our customer care team will contact you soon to resolve the matter. Thank you for your patience.

                                      Regards
                                      Team Bisleri
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                                        bsnavas
                                        from Mavelikara, Kerala
                                        Feb 4, 2018
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                                        I live in new perungalathur, chennai. The dealer in my area is not returning the deposit amount for bisleri cans (2*150=rs.300). Instead they are threating or abusing. Please take necessary action

                                        I went in person to return the 20 litre cans and collect the amount. But the dealer is saying he can't return the amount.

                                        Dealer address: new perungalathur, chennai (Nearby kamatchi amman temple)

                                        Regards,
                                        Navas
                                        Bisleri International customer support has been notified about the posted complaint.
                                        I am staying in electronic city phase 1.I used to order Bisleri Water Can.But yesterday, the water I ordered was stinking like hell.It was rotten.Highly disappointed with Bisleri.Now switched to normal can water.Atleast it is drinkable n affordable.Pathetic Bisleri!!!
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