Bisleri International Complaints & Reviews

20 l bottle of isi certified bisleri water bottle littered with microplastic!

I'm a resident of america, visiting my family in india. My mother graciously arranged to have 20 l bisleri bottles for me and my 9 year old daughter. We have thus far consumed 5 of these 20 l bottles in the last 30 days and in the last one we found particles of microplastic!

See attached photo and video. Upon research we found this is a common complaint and issue with bisleri water for several years and i am dismayed that the company has not done anything to resolve this issue.

My family lives in a prestigious south mumbai location and these bisleri sealed bottles are being supplied by the authorized company representative in the area.

It's a shame that the bisleri company is unable to rectify this long standing issue and no concrete steps have been taken by the company towards these consumer complaints.

What i would like:
1) full refund/compensation from the company for the 5 bottles of 20 liter bottles.
2) immediate response and written declaration on what action they will be taking to resolve this issue.

If i do not hear from the company, this matter with photos and videos will be posted on all social media platforms and i will personally write a press release to generate consumer awareness and ban of these water bottles!

Dear Consumer Complaint Warriers,

Thank you for visiting our house on 30/07/2018 and collecting 2 Batch No details and respective water samples to conduct water quality test. This morning I have found another Batch No tasting bad and foul smell in water. Which I have kept same can partially filled aside for future investigation.

Past 4 months very often we are facing issue with water taste and smell, I have...

I ordered a bisleri 20 ltrs. Can on 2nd july 2018 from ch food and more located in kodichikkinahalli near nightingale school. There was a maggot / worm found inside the sealed water can. On discussing with the store and dealer no suitable response was received except for the replacement of can. There was no suitable answer / response given for the same. Also, the further cans we bought were not proper and i got diarrohea because of the same.

I have opted for bisleri 20 ltre can service from last month.
Its becoming a tedious task for following up for the delivery of cans since then.
I was asked to call and inform one day before and lastly i have ordered on 12-jun-18 @ 4.00 pm. Further which i have made several and now the delivery person [[protected]] says he will take some more time. After showing my dissatisfaction that this is not a way to response, he says i can cancel the services. I have never expected such an uninterested business service being tied up with a big brand like bisleri. This will be a big drawback for your sales and wish suitable action to be taken on them.

Complaint number 09635 please check and look into this problem being a big huge company and providing irrespective irresponsible dirty services and making your worst brand a good one # costumer care with no apology and giving fake information while sending quality check person and just making indian citizens fool
I had my grandmother age 92 since 10 years we take only bisleri but now our eyes got open that's the reason now v know that why every week doctor was called for visit to check my grandmother after having little water she feels pain in stomach
This is now very irritating now will take strict action against the company through social media and legal laws

I got 20 litre water bottle with algae in it.

Believe this is part of larger nexus between suppliers and retailers.

Shop is present b block (Near e block roundabout), ardee city road, ardee city, sec 52, gurgaon.

The water has significant smell as well, and i could observe algae like material in it - proved they are filling cans illegitimately.

I reprimanded the retailer (Mittal store) and asked him to share number of supplier. He came up with lame excuse that he didnt have the number. He must be in connivance with the crooks.

Dear sir,
Sir my name is puran rajput. I am owning a shop in mira road named as new bhairav general stores. Sir want to file an complaint against the distributor regarding the price of 20lt bisleri jar. Prior to gst the mrp of 20lt jar was rs80 and the retailers price was 75 rs per bottle. But after gst the mrp has been revised as rs 76. But the distributor is giving at the same rate which he was giving before gst i. E 75rs. Now sir you just understand that what kind of margin he is giving to us. Just a rupee 1. I had also contact to the sales office of mira road mr devendra shetty but he does not given an proper response. Now sir i want to request the company official to interefere in this matter as soon as possible. Thanking you sir. My name is puran rajput. You can also contact me to my mob no.[protected]. Distributor name is sugan enterprises

I live in new perungalathur, chennai. The dealer in my area is not returning the deposit amount for bisleri cans (2*150=rs.300). Instead they are threating or abusing. Please take necessary action

I went in person to return the 20 litre cans and collect the amount. But the dealer is saying he can't return the amount.

Dealer address: new perungalathur, chennai (Nearby kamatchi amman temple)

Regards,
Navas

Dear Sir,
This is Anup Gupta from Kolkata, my firm's name is GUPTA TRADING.
This for ur concern that I was very much interested to do bisleri mineral water whole sale Supply as my business..
So that I contacted bisleri's toll free no & get Mr Mithun chakroborty's(manager) no. He send his junior executive Surojit Banerjee to me for the further process...
After understanding everything I ordered 100 no of 20 ltr jar...
At the time of delivery I faced a new horrible experience with the representative of Bisleri..
Mr.Surajit was missing from the day whom expected more and after calling him his reply is "our duty is finished after delivery and now this is ur duty how to sell & whom to sell " and words r in some wrong language...
Not expecting this kind of support from a bisleri's executive...
Now we r a good distributor of Kinley water and doing good business with them..
So requesting u to please take necessary action on this kind of executives who is spoiling the reputation of such a big company like bisleri..

Hi
I was getting Bisleri 20 litre cans, 5 at a time from Bisleri supplier Mr. Gangadhar of Green market, BSK first stage, Vidyapeetha layout, Bangalore, contact numbers [protected], [protected].
Now, as I am in dire need of money, I asked him to collect the empty cans and refund my deposit for 5 cans. Also I have found a supplier nearby willing to supply one can at a time. But Mr. Gangadhar is not coming to collect the 5 empty cans and refund the deposit( Rs 750 for 5 cans), inspite of calling him a number of times. Also, he did not give any receipt the first time when I asked, saying its not necessary. Kindly help. I need the money. Thanks.
Mrs. [removed]
[removed]

Hi,

I ordered bislery 20litre bottle from kirti supermarket, chandivali m : +91 [protected]. The bottle delivered was having leakage and soon the water reduced to 75%. I talked with the shop dealer who sent me the bottle for replace! Emt of the bottle with new filled one but he denied to rroplace and sent an empty bottle instead so that i can fill the remainung bottle in it. Also, he was not professional enough in solving the issue.

He told me to file complain to the comoany as he cannot do anything in this regard.

Can you please look into ther matter and provide a new bottle. Also, can you please ask your distributors to ha dle such situation with professionalism.

Hoping for a quick solution.

Dealers owing bisleri dealership in agra (Sikandra) are not providing water bottles (Bisleri 20 ltr.). Today i called at 1200hrs at mr sandip gupta's mobile number [protected]. He promised to deliver the bottle in evening. But didn't. I reminded him at 04 pm again. He promised to deliver again. But he didn't. After 07 pm i called him again many times but he didn't pick up the phone. Besides the fact that same dealers are continuing with local ro water bottle supply in all near by areas. This is very disappointing and discouraging for all those regularly consuming bisleri water. There is a measure shift in the consumers because of regular irregularity in bisleri water bottle supply (As water is very necessary and basic need). Please take the necessary action. It is also degrading the brand value.

As paper work i amit store from neamatpur west Bengal has paid 320000 to Bisleri company thru bank as told too me that within 15 days i will get a visi cooler as per there noms ..time passed by daily new drama new excuses by them 2 months passed by till today dated[protected] i have not found the visi cooler as contracted by them so pls refund my money with the intrest rate ..
AMIT STORE NEAMATPUR [protected]

I am have been getting bisleri 20 ltrs 5 cans delivered to my place from one bisleri dealer "Golden Agency" located at No 40, Thangam Colony, 6th avenue, Anna Nagar West, Chennai 600040.
Offlate dealer pointed new employee started behaving very rudely and unprofessional on placing water can request each time. When requested to deliver the water on expected day, they refused to deliver water & denied to deliver water further.
I have requested to return Rs.750 (5 cans X 150) deposit paid, they are refusing to return the deposit. On follow up, they are not providing any ETA for returning the deposit. I have receipt for the deposit given to them.

I kindly request you to take some action against the dealer and ask him to return deposit money of Rs.750.

I have purchased a 250 ml on 15.03.2017 Bisleri drinking water bottle & found a dead insect (Fly or mosquito) in the intact bottle.

Complaint has been registered over the phone with the consumer care person & person visited for cross verification.

There is no prompt response from the concerns after physical verification of the bottle.

FR. B.No: 331

We are taking Bisleri 20 litre bottle from past 6 months. After about a month or 2, I tried sending the code to the provided number to check the authenticity of the product. But to my surprise I didn't receive any response for the message sent and the other number didn't exist. I talked to my vendor after which it didn't happen till today.

How I check : The number on the bottle starts from 9**** instead of 1800**** which is the authentic one. Seems like they are printing the duplicate stickers to fool the customers.

Can you please look into this issue.

Address - Mahagun Moderne, Sector 78, Noida 201305, U.P.
Vendor details - Mukesh
[protected]

Sir i had purchased a bisleri bottle 1l from a restaurant in himachal bhawan, mandi house, new delhi.
The mrp on that particular bottle is rs20
But he charged from me rs35 which is 15 over and above the maximum retail price. When i complaint about the same he told me the excuses of vat.
Ir i want immediate action on this particular matter with compensation.

Hi,

I have been using 20l bisleri for quite some time. I normally order the bottles from the local shop and they deliver at my door step. I have got the 2 bottles yesterday i have noticed that water smelling and testing very bad. I am pretty sure that the problem was at the source itself. Because the bottle was properly sealed : date of manufacture - 28-june-2016.

Respected Sir/Madam,

I had shifted to New Delhi from Chennai one month back. I buy 2 Litres of Bisleri (3 in number) daily for drinking. I love the taste and purity and had recommended my friends to go for this only. But today morning, my faith was tested. I got this 2 litre bottle from my regular shop. It was properly sealed. I opened it and to my surprise water tasted a bit weird. I was getting the smell of "mosquito repellant" like "Allout/ Goodnight liquid". It tasted also similarly. I was utterly disappointed because I had immense trust on this brand. Please look into this. Maybe it happened in the factory while filling up the bottle. Maybe by mistake. But please make sure this is taken care of. I was angered and disheartened by this kind of carelessness on your part. I am pretty sure that the problem was at the source itself. because the bottle was properly sealed : time and date of manufacture - 16:40 05/05/16

Thank you.

This is to inform you that I have found black particle in my Bisleri 500ml sealed bottle, I have purchased whole case of 20 bottles from local distributor . I am a regular user of Bisleri becos I am a cancer patient and doctor suggested me to drink healthy water ..being a good brand I trusted Bisleri ..is this kind of purity you are giving to consumers..I am at high risk in life ..this water can take my life very soon also..