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Food Panda Customer Care
Foodpanda GmbH
Customer satisfaction rating: 6%
Submit a Complaint
928
COMPLAINTS

Food Panda Customer Care

Foodpanda GmbH

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Address
Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
677
down
356

Phone:
Phone:
up
549
down
279

Customer satisfaction rating
6%
Complaints
928
Pending
0
Resolved
59
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Food Panda related photos (625)

Food Panda Complaints & Reviews

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 Abid Abro on Jul 16, 2020
I order zinger burger which is cost 142 rup. I didn't receive it though in my foodpanda app it showed that i received it.
I ordered near about 9.20 pm 16 july 2020


Not receiving order

Complaint Status


[Jul 17, 2020] Food Panda customer support has been notified about the posted complaint.
Updated by Abid Abro Jul 16, 2020
I didn't receive my order. Though there is mention that i received it.
Complaint comments  Add a commentComplaint category Food

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    Food Panda — money back

     Mafalda Araújo on Jan 11, 2020
    Hello,

    I didn't get my money back from a delivery that didn't came to me. The driver didn't get the address...
    Complaint category Clubs, Bars, Restaurants

    Food Panda — order cancelled and no refund

     Tomoko Matsuzono on Dec 13, 2019
    I have ordered foodpanda today, the time of delivery was incorrect. I called the restaurant immediately and they agreed to...
    Complaint category Food

    Food Panda — road rage and careless delivery guy without license plate

     Nawadet Paiboon on Nov 13, 2019
    I was driving back home on my normal road known as “nawamin rd” at 17.45pm today (Nov. 13, 19) in bangkok, thailand. I...
    Complaint category Food

    Food Panda — tds refund for f/y 2018-2019

     Sunil Bha on Sep 23, 2019
    Dear sir,

    As per income tax provisions, we have to deposit tds u/s 194h out of our own pocket then we have...
    Complaint comments  Comments  (1)Complaint category Food

    Food Panda — money deducted from bank but I didn't get the food

     Sathee Mitra on Sep 16, 2019
    On 15th september, 2019 i had ordered food from food panda through ola app.
    My food order no. Is -
    Foodpanda-kiza-dyxhw1-1
    Complaint category Food

    Food Panda — refund for my order number w7os-k166

     yatharths on Sep 14, 2019
    I ordered food through food panda.
    It was paid through a travel card.
    They cancelled my order within 3-4 minutes...
    Complaint category Food

    Food Panda — delivery - 40 minutes late!!!

     Pattarakiat Seankongsuk on Sep 8, 2019
    I took the food panda's service on 8th monday september 2019 (Order number: v7at-fz96). I started order my meal about 18.25...
    Complaint comments  Comments  (1)Complaint category Food

    Food Panda — food never delivered but showed delivered on the app

     Rayed Qureshi on Aug 1, 2019
    Dear sir,
    I am a customer of foodpanda bangladesh from chittagong. Today on 1st august 2019 i ordered food from the...
    Complaint category Food

    Food Panda — didn't receive food and no refund initiated

     Deeksha Vashisht on Jul 19, 2019
    I placed an order through food panda app yesterday, but the order didn't get accepted neither did it cancel. My rs. 852 were...
    Complaint category Food

    Food Panda — food panda is ignoring my emails and not making payments

     Ram Dodge on Jun 11, 2019
    During my on-boarding process, Food Panda had collected a cancelled cheque despite informing them the account was inactive....
    Complaint comments  Comments  (1)Complaint category Restaurants & Bars

    Food Panda — merchant payments

     mouli gupta on May 7, 2019
    We haven't received our payments since the month of november and there is no positive response yet. Just been asked to wait...
    Complaint category Food

    Food Panda — order cancelation without informing

     Nikhil Raghunath Nagarkar on May 3, 2019
    They have cancelled at least 6-7 orders in row. Everytime when i order lunch these people take upto 30-50 mins to give the...
    Complaint category Products & Services

    Food Panda — not delivered food/refund not processed

     Prabhu Natarajan on Apr 15, 2019
    I'm Prabhu form Chennai. I have ordered food via Foodpanda app on 12 Apr 2019. The amount was 500 paid but the door was not...
    Complaint comments  Comments  (1)Complaint category Food

    Food Panda — attitude of rider

     afiqah on Apr 15, 2019
    Today (15/04/2019) monday i had ordered food using foodpanda app.
    Then when the food arrived, the rider call me to...
    Complaint comments  Comments  (1)Complaint category Food

    Food Panda — order cancelled and refund

     Vishkum on Apr 11, 2019
    I had ordered food on 06/04/2019, but after payment through online that ordered was cancelled by the corresponding restaurant....
    Complaint category Food

    Food Panda — money Is refund not received of 255 rs

     Shaanya on Apr 4, 2019
    I ordered a pizza from smokin joes on the 15th March 2019 and they cancelled on me since then i have been waiting for my refund...
    Complaint category Food

    Food Panda — foodpanda online order service

     Abhishek Ner on Mar 25, 2019
    Yesterday I ordered pizza from foodpanda aap and it was cancelled 6 times.Every time I order within 10 minutes they cancelled...
    Complaint category Products & Services

    Food Panda — terrible supporting service for partner

     Walter Kim on Mar 24, 2019
    We are new korean food restaurant at hua hin in thailand. We have signed on partner ship with food panda hua hin but after...
    Complaint comments  Comments  (2)Complaint category Food

    Food Panda — my order was not received

     Chimmu Akash on Mar 17, 2019
    My order done on 26th feb 2019 was not delivered at all, and the profile still shows track order. I even didnt get my refund....
    Complaint category Clubs, Bars, Restaurants

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