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Rose N Petals Complaints & Reviews

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Last updated Dec 26, 2023
Complaints 8
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1
Unresolved
7
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+91 90 1515 6030
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Rose N Petals Head Office Address

Rajouri Garden (Main Market)
New Delhi
New Delhi District
Delhi
India
110027

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Rose N Petals reviews & complaints(8)

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J
Jubinjohn
Dec 26, 2023
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Wine and plant

Utter fraud site, never buy or order from this site, they show something on the site, in reality they will deliver some cheap thing, n then no response from their side, fooling people...
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R
Rishabh1980
from Mumbai, Maharashtra
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Service quality rose petals

Address:New Delhi, Delhi, 110027
Website:www.rosenpetals.com

I am regular online customer and often order products online, so thought to order flower and cake for my sister's bday. However, i was amazed that even after ordering online, i neither received email or a sms for my order. I tired calling them but i was unable to contact the office. I was really pissed off and could not control my anger. But then after 1 hour i received a call which i missed. I received another call from that number again...
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Priyanka Sharma1
from Noida, Uttar Pradesh
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Complaint Against Order ID OHRWE15030

Address:Ghaziabad, Uttar Pradesh

Dear Sir/ Ma'am, I had ordered a photocake from Rose & Petals with Order ID OHRWE15030, for my First Month Marriage Anniversary The cake wasn't delivered on time... My guests had left by that time...I haven't received the bill of the cake... The Delivery Boy was not giving the proper information... I had inquired that will I be able to get a chocolate truffle cake n I was told that I will get a truffle cake but it was a normal chocolate...
+1 photos
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R
Radhika0998
from Jammu, Jammu and Kashmir
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Pathetic customer care and weong order

Address:Dakshina Kannada, Karnataka

This is regarding the misguidancr o[censored]r people as before placing my order i confirmed thrice about the place whr the order needs to b delievered . This z absolutely pathetic..i dont buy this from such reputed companies harrassing n misguiding the constomers..n ur people are intimating this to ur customer one day before that u need to make extra payment. U plz take action against this..else i will have to escalate this matter to another level..which...
+1 photos
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S
sourav singhroy
from Bengaluru, Karnataka
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Refund

Address:New Delhi, Delhi

The order DIXSI61170 booked for 14.02.2015 did not get delivered to Datia Madhya Pradesh. When i tried calling their representatives in their phone numbers no one bothered to respond. Is this justified? When they cant deliver then why did they take orders? I want a full refund of Order price and remote location charges that they had billed against me. These people are nothing but cheats...
+1 photos
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anand2685
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG CAKE DELIVERED AND ARROGANT CUSTOMER SERVICE

Address:Chittoor, Andhra Pradesh

Order No. ASONB93712 I had ordered a egg less choclate cake. They said they would deliver it on the next day evening to the birthday person. I tolerated it. Finally at 6.30pm, they delivered a normal pineapple cake instead of a choclate cake. When I immediately raised a complaint, they had mentioned that they would replace it and that I should not use the wrong cake they had given... else .. I wont get any replacement. So, we had to halt...
+4 photos
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R
Ramraj V
from Chengam, Tamil Nadu
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fraud by the company

Address:Chennai, Tamil Nadu

I had ordered a cake online for about Rs.1500/-, for 1Kg strawberry cake. the company told that my area cannot be serviced but they later reverted telling that i can pay online with an additional amount and the cake would be delivered. after paying the amount online, the painful part started. when contacted, the rep told me that the cake would be given at the railway station and i need to come and collect the same. i went to the railway...
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N
Neel_2010
from Mumbai, Maharashtra
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Rose n Petals delivers bad quality cakes

Address:Chennai, Tamil Nadu

I have ordered Cake order No:- AEVTO31504. I have received the cake which is not at all the cake which i had ordered. The cake i received is totally of bad quality and not at all worth( 725 +250)/-(cake cost +midnight charges) below are the faults in the cake which was sent.
1.Cheap quality cake with very bad look and taste and not even worth Rs.100/- .
2. No wishes/ messages mentioned in the cake it was totally blank .even...
+2 photos
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