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Bisleri International Complaints & Reviews

2.1
Updated: May 1, 2025
Complaints 499
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Unresolved
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Bisleri International reviews & complaints page 19

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I
IDT
from Delhi, Delhi
May 12, 2016
Resolved
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Address: New Delhi, Delhi, 110070

Hello!

we trust your brand and quality. We are drinking/ taking your bisleri water from a local vendor "guru kripa" for our school students in vasant kunj. Recently on 11th may 2016 we found a spider in the water. We were shocked and our students were afraid for their health and questioned our facilities health and hygiene.

Hope you take an action on this because we are going to report about this consumer court also. We are send ing you the picture of water and vendor address.

Best,
firoz haider
[protected]
+5 photos
Jun 13, 2016
Complaint marked as Resolved 
Bisleri International customer support has been notified about the posted complaint.
Verified Support
May 13, 2016
Bisleri International Customer Care's response
Greetings from Bisleri!

We apologise for the inconvenience caused to you.

Bisleri has been a symbol of purity since the last 50 years and we assure you that we leave no stone unturned when it comes to maintaining the quality of our products.

Such an incident will be investigated and necessary actions will be taken.

Our team will soon contact you to resolve your issue.

Team Bisleri.

Bisleri Bottled Water Can 20 Litres — Bisleri water sealed can 20 L contains a dead dry leaf.

I purchased a bisleri 20liter water can manufactured 16th September 2015 at 10.23 am which had a dead dry leaf in the sealed can. Poor quality control for a branded product which costs a premium.

Contaminated water found spider in 20l bisleri bottle - Comment #2394753 - Image #0
Contaminated water found spider in 20l bisleri bottle - Comment #2394753 - Image #1

Bisleri — Dead spider in bisleri 2 litre bottle

Bought 2 litre bisleri bottle ... i was shocked to find out a dead spider inside the bottle ... the bottle is sealed ... compained angaist it to the authorities they said we does'nt care its normal for us..

Contaminated water found spider in 20l bisleri bottle - Comment #2398137 - Image #0
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    V
    vishwesh kumar singh
    May 9, 2016
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    Address: New Delhi, Delhi, 110017
    Website: www.bisleri.com

    I found a dead insect in my bisleri 20 litre can.When i open the sealed bottle insect is floating there. When i try to contact your number is busy. You guys charge so much and what we get is insecurity.now i am worry about my health i was drinking bisleri from past a year ago. i don't know how they purify water . it is really a big concern .i am very disappointed with bisleri
    +2 photos
    Jun 11, 2016
    Complaint marked as Resolved 
    Bisleri International customer support has been notified about the posted complaint.
    Verified Support
    May 10, 2016
    Bisleri International Customer Care's response
    Dear Mr. Vishwesh Kumar Singh

    Greetings from Bisleri!

    We apologise for the inconvenience caused to you.

    Bisleri has been a symbol of purity since the last 50 years and we assure you that we leave no stone unturned when it comes to maintaining the quality of our products.

    We request you to share your location and contact details with us on [protected]@bisleri.co.in so that your complaint can be resolved.

    Yours sincerely,
    Team Bisleri
    I have not had any problem with Bisleri, Then again, we use a Bisleri jar and fill it from our Filter, thats probably why.

    Bisleri — Bottled water had dead mosquito

    On 18th Oct'15, i purchased a 20 litres sealed bottle from a local retailer in Gurgaon. When i opened the seal i found a dead mosquito inside.

    Dead insect inside bottle - Comment #2392645 - Image #0

    Bisleri — Live worm in bisleri water

    In 20 liter can of bisleri water, I found live worm.water seems to be contaminated.there is foul smell in the water.it has shaked my belief on bisleri water.I do not want to drink such can water again.

    Dead insect inside bottle - Comment #2407642 - Image #0
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      D
      Doo be doo
      from Noida, Uttar Pradesh
      Mar 20, 2016
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      Address: New Delhi, Delhi, 110096
      Website: Www.bisleri.com

      I am a owner of the restaurant. I use to provide bisleri cold drinks to my customer. There is a mosquito inside the bottle. However the bottle seal was unbroken. I was ashamed in front of all the customers. i hv lost most of the customers and finacially and mentaly i was tortured. Going to fire a legal complaint against bisleri.
      Thanks,
      Doo be doo
      +1 photos
      Complaint marked as Resolved 
      Bisleri International customer support has been notified about the posted complaint.
      Verified Support
      Mar 28, 2016
      Bisleri International Customer Care's response
      Dear Customer

      Greetings from Bisleri!

      We apologise for the inconvenience caused to you.
      We ensure you that we take stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

      Kindly share your contact and location details with us on [protected]@bisleri.co.in so that we can resolve your query.

      Team Bisleri.
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        S
        Sidhu15
        from Delhi, Delhi
        Mar 19, 2016
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        Address: Gurgaon, Haryana, 122001
        Website: www.bisleri.com

        I bought Bisleri 20 litres water bottle. The water is contaminated with large black particles and fungus. Shame on Bisleri!
        Complaint marked as Resolved 
        Bisleri International customer support has been notified about the posted complaint.
        Verified Support
        Mar 22, 2016
        Bisleri International Customer Care's response
        Greetings from Bisleri!

        We apologise for the inconvenience caused to you.
        We ensure you that we take stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

        Kindly provide us with your contact details on [protected]@bisleri.co.in so that our team may assist you further.

        Team Bisleri.
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          A
          Arul Kumar Palani
          from Bengaluru, Karnataka
          Feb 14, 2016
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          Address: 560068

          Hi,

          I am a customer of bisleri mineral water, The Distrubutor is asking jar caps which is mandatory as Bisleri Company is insisted or else for every cap they are charging the Rs5.

          As i am paying the mrp price which includes the cap also, So I request you to solve the issue asap.

          Thanks and Regards,
          AKP
          [protected]
          Jun 30, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 22, 2016
          Bisleri International Customer Care's response
          Dear Mr.Arul Kumar,

          Greetings from Bisleri!

          We sincerely apologise for the inconvenience caused to you. Kindly share your contact and location details with us on [protected]@bisleri.co.in so that we can our team can further assist you.

          Regards
          Team Bisleri
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            T
            taveeshgoyal
            from Mumbai, Maharashtra
            Jan 26, 2016
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            Address: Ludhiana, Punjab, 141112

            It is very disheartened to say that the Bisleri which is one of the Trusted name and we use to blindly purchase the same ensuring purety is making fool of the public. I have 11 water pet bottles of bisleri (sealed) inside which dust particles are easily visible. Bisleri is playing with the life of the innocent people. The shopkeeper is not ready to give the cash bill- shopkeeper is replying that the bisleri officers have strictly instructed him not to produce the bill.
            kindly help me by raising the issue and let this issue be come in front of the whole public so that noone in future will try to play with the life of innocent people.Life of human being is must.

            Manufactured by:-
            Asianlak Health Foods Ltd.
            VPO Jandali, near Kohara, Chandigarh road
            Ludhiana-141112

            Thanking You
            Mohit Marwaha
            [protected]
            Complaint marked as Resolved 
            Bisleri International customer support has been notified about the posted complaint.
            Verified Support
            Mar 22, 2016
            Bisleri International Customer Care's response
            Dear Mr. Mohit

            Greetings from Bisleri!

            We apologise for the inconvenience caused to you. We ensure you that we take
            stringent steps towards maintaining the purity of our products. Such an incident
            will be investigated and necessary actions will be taken.

            Kindly provide us with your location details on [protected]@bisleri.co.in so that our team can assist you further.

            Team Bisleri.
            Mohit,

            My advice is lodge a complaint with BIS, and Ludhiana District Designated Officer (Food Safety) for regulatory action along with the sealed containers.

            fake 20 l bottle

            I stay at delhi ranjit nagar I bought a bisleri bottle with a scratch and win wrapper 20 l in volume but no date of packaging was mentioned. Plz help
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              A
              ankitvijay123
              from Agra, Uttar Pradesh
              Jan 17, 2016
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              Address: Jaipur, Rajasthan, 302018
              Website: consumer complaints

              On 16.01.16 we purchased 20 liter bisleri jar when we opened the jar there is pungent smell after that we drink that water three people suffering from stomach problem .
              +1 photos
              Complaint marked as Resolved 
              Bisleri International customer support has been notified about the posted complaint.
              Verified Support
              Mar 22, 2016
              Bisleri International Customer Care's response
              Greetings from Bisleri!

              We apologise for the inconvenience caused to you. We ensure you that we take
              stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

              Kindly provide us with your location and contact details on [protected]@bisleri.co.in so that our team can assist you further.

              Team Bisleri.
              I like your blog thanks for sharing it
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                C
                Chetan Mukund Joshi
                from Mumbai, Maharashtra
                Nov 4, 2015
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                Address: Mumbai City, Maharashtra, 400607

                I had been using #Bisleri since long. I found plastic waste material inside 20litre jar purchased at GB Road, Thane, Mumbai-400607. Reported barcode n batch to web site complaint page. Tried reaching[protected], no response. Very Bad experience. I used to avoid any local vendor for Bisleri. How can we trust such brand with such findings??..Chetan Joshi[protected].
                Complaint marked as Resolved 
                Bisleri International customer support has been notified about the posted complaint.
                Verified Support
                Nov 04, 2015
                Bisleri International Customer Care's response
                Dear Mr. Joshi,

                Greetings from Bisleri!

                We apologise for the inconvenience caused to you. We ensure you that we take stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

                Our team will soon contact you to resolve your issue.

                Team Bisleri.
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                  A
                  aadi92y
                  from Delhi, Delhi
                  Oct 28, 2015
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                  Fake product

                  Address: Gurgaon, Haryana, 122016

                  Hi,

                  I had been using Bisleri 20L Jar for last 4-5 years in Delhi with full satisfaction. However once I moved to Gurgaon, I found there is a drastic change in the taste and quality. Further I observed that, there is no scratch card to test it's genuinity.

                  All the shopkeepers around Sector 21 or even through out the city are selling fake Bisleri products. When asked, they say "If you want to buy original,...
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                  No Name123
                  from Mumbai, Maharashtra
                  Oct 22, 2015
                  Resolved
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                  Address: Thane, Maharashtra, 421503

                  Hi, I regularly use Bisleri water 20 L. But I suspect if i get genuine Bisleri wate. The jars are not properly cleaned and sometimes mud at the bottom. How would I know genuine Bisleri ? Is there any measures taken by the company to help people get the correct and genuine product?
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 24, 2015
                  Bisleri International Customer Care's response
                  Dear Customer,

                  Greetings from Bisleri!

                  We sincerely apologise for the inconvenience caused to you. Kindly share your contact and location details with us on [protected]@bisleri.co.in so that we can resolve your query.

                  Thank you!
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                    K
                    kkapo23
                    from Mumbai, Maharashtra
                    Oct 6, 2015
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                    Address: Mumbai City, Maharashtra

                    My near by store keeper says as bisleri dealers do not give regular supply of 20 ltr bisleri bottle. I stay at Chickoowadi, near malwani church, malad west, Mumbai 400094. I regularly need at least 3 20ltr bottles a week and it's very difficult to find one close by and this is not good customer service and shopkeeper is smiling ur company rape.
                    Complaint marked as Resolved 
                    Bisleri International customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2015
                    Bisleri International Customer Care's response
                    Dear Mr. Pawan,

                    Greetings from Bisleri!

                    We sincerely apologise for the inconvenience caused to you. Kindly share your contact details on [protected]@bisleri.co.in so that we can resolve your issue.

                    Thanks!
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                      D
                      damroo
                      from Gurgaon, Haryana
                      Sep 16, 2015
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                      Address: New Delhi, Delhi

                      We run a fitness centre with spa and salon where we have a cafe as well we keep buying 1 litre water bottles directly from bisleri van which comes and deliver bottle cartons at our place now we just got the new lot of water bottles in which not one or two bottles are filled with tap water but all of them are filled with tap water and they are properly sealed bottles. we are switching to kindly now after experiencing this kind of incident.
                      Complaint marked as Resolved 
                      Bisleri International customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 21, 2015
                      Bisleri International Customer Care's response
                      Dear Customer,

                      Greetings from Bisleri!

                      We apologise for the inconvenience caused to you. Bisleri has been a symbol of purity since the last 50 years and we assure you that we leave no stone unturned when it comes to maintaining the quality of our products.

                      We request you to share your location and contact details with us on [protected]@bisleri.co.in so that stringent action can be taken against the issue and your complaint can be resolved.

                      Yours sincerely,
                      Team Bisleri
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                        A
                        Amank1988
                        from Dehra Dun, Uttarakhand
                        Jul 27, 2015
                        Resolved
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                        Address: Haridwar, Uttarakhand

                        I bought a 20 LTR jar of Bisleri water from the distributor in Haridwar around 1 month back. Water is oduring like kerosene oil. I complained about the same with the customer care number provided on the Jar. Every time i call it was said that the jar will be replaced. 15 days has already been elapsed but no response has been recieved till now. It was quite surprising to note that how can they take it in such a casual manner.
                        Complaint marked as Resolved 
                        Bisleri International customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2015
                        Bisleri International Customer Care's response
                        Dear Mr. Aman,


                        Greetings from Bisleri!
                        We sincerely apologise for the inconvinience caused to you. Kindly provide your location and contact details to us on [protected]@bisleri.co.in so that we can resolve your complaint.


                        Thanks,
                        Team Bisleri!
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                          S
                          SM Sanjay More
                          from Mumbai, Maharashtra
                          Jul 20, 2015
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          We have been purchasing Bisleri Can 20 lt. from Purity Enterprises, Parel, Mumbai 12 Tel 24102851. This is second time we have received contaminated water. There are unknown objects are floating in the Can. Please take it seriously & act against the supplier. Also Replace the Can Immediately.
                          Complaint marked as Resolved 
                          Bisleri International customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 22, 2016
                          Bisleri International Customer Care's response
                          Dear Mr. Sanjay,

                          Greetings from Bisleri!

                          We apologise for the inconvenience caused to you.

                          Bisleri has been a symbol of purity since the last 50 years and we assure you that we leave no stone unturned when it comes to maintaining the quality of our products.

                          We request you to share your location and contact details with us on [protected]@bisleri.co.in so that your complaint can be resolved.

                          Yours sincerely,
                          Team Bisleri
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                            R
                            Ravirakesh12456#
                            from Noida, Uttar Pradesh
                            Jul 19, 2015
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh

                            I have received several times contaminated water from bisleri even with live worms in 20 ltr. Jar. When complained to customer services they answered roughly saying they can't do anything . Dust particle is common in bisleri 20 ltr. Packing.
                            Complaint marked as Resolved 
                            Bisleri International customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 22, 2016
                            Bisleri International Customer Care's response
                            Dear Mr. Ravirakesh

                            Greetings from Bisleri!

                            We apologise for the inconvenience caused to you.

                            Bisleri has been a symbol of purity since the last 50 years and we assure you that we leave no stone unturned when it comes to maintaining the quality of our products.

                            We request you to share your location and contact details with us on [protected]@bisleri.co.in so that your complaint can be resolved.

                            Team Bisleri
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                              rb_udupa
                              from Gurgaon, Haryana
                              Jul 16, 2015
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              The water boy does not deliver water in Hyderabad. Every time he has excuses. Now I am requesting my money back for the Cans that I paid initially as deposit, even that they do not want to refund. All from head to the boys are involved in cheating.
                              Complaint marked as Resolved 
                              Bisleri International customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 23, 2016
                              Bisleri International Customer Care's response
                              Dear Customer,

                              Greetings from Bisleri!

                              We sincerely apologise for the inconvenience caused to you.
                              Kindly share your contact and location details with us on [protected]@bisleri.co.in
                              so that we can resolve your query.

                              Team Bisleri
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                                Z
                                zakkir hussain Kharim
                                from Chennai, Tamil Nadu
                                Jun 30, 2015
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                                black object (insect?) inside the 20 liter water can

                                Address: Bangalore, Karnataka

                                Last week i had bought a 25 litre water can from a local dealer in kundalahalli, bangalore named basavaraj. When i just started cutting the cap (the centre portion), i saw a black thing floating in the water. I left the can like that hoping i can saw it to the dealer. But this dealer rarely answers or picks up the phone, so could not inform him. The condition of the bottle/cans are also recently very bad. you call me at [protected] if...
                                +1 photos
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                                Nitin j naik
                                from Mumbai, Maharashtra
                                Jun 27, 2015
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Travel safe drink water bisleri that was my health mantra Lately it has changed drastically was visiting our press in Lower Parel and being suffered from stomach infection just a week back requested the owner for bisleri water had a few sips and realised stinking smell emitting out of it. Checked in stinking smell from around two bottles out of three from one cartoon This was purchased from vendor at sath rasta in Mumbai We checked the batch it was May 15 I would request bisleri to immediately check the quality of water being sold under there name or is there own or duplicate
                                +1 photos
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 22, 2016
                                Bisleri International Customer Care's response
                                Dear Mr. Nitin

                                Greetings from Bisleri!

                                We apologise for the inconvenience caused to you. We ensure you that we take
                                stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

                                We request you to share your location and contact details with us on [protected]@bisleri.co.in so that your complaint can be resolved.

                                Team Bisleri.
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                                  RamakrishnaVV
                                  from Pune, Maharashtra
                                  Jun 2, 2015
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  I saw dust particles inside Bisleri 500 ml water bottle. The company which i am working will provide water bottles. I observed the same in the bottle yesterday - 1st June 2015 and also today 2nd June 2015 also. I have attached the screenshot of the same.
                                  +1 photos
                                  Complaint marked as Resolved 
                                  Bisleri International customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 23, 2016
                                  Bisleri International Customer Care's response
                                  Dear Mr. Ramakrishna

                                  Greetings from Bisleri!

                                  Thank you for choosing our products and bringing such incidents to our notice.

                                  We apologise for the inconvenience caused to you. We ensure you that we take
                                  stringent steps towards maintaining the purity of our products.
                                  Such an incident will be investigated and the issue will be resolved.

                                  Kindly send your contact details to [protected]@bisleri.co.in, so that our team can assist you further.

                                  Team Bisleri
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                                    Vinosh Babu James
                                    from Bengaluru, Karnataka
                                    May 29, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Of late, we are receiving substandard water bottles from the vendor. He has also started to collect the bottle caps after delivery. He insists on the same, since he is fined INR 5/- otherwise. That raised our suspicion. When confronted, he also mentioned that Bisleri is supplying big companies with new bottles, and apartment complexes are only provided bottles like these !! I fear that the vendor is playing on us. It is highly possible that he is refilling the bottles. I had written to the Bisleri consumer forum. I have not heard from them over the last several days. I am raising this here as a next level resort.
                                    Complaint marked as Resolved 
                                    Bisleri International customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 01, 2015
                                    Bisleri International Customer Care's response
                                    Dear Mr. Vinosh, Greetings from Bisleri! We sincerely apologise for the inconvinience caused to you. Please be assured that we maintain high standards of quality in all our products. We request you to send us your contact and location on [protected]@bisleri.co.in so that our concerned team can resolve your issue. Thanks, Team Bisleri
                                    Very bad odour/ smell & taste from Bisleri 20 ltrs water bottle, date on cap 17th Oct 2015
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