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Bisleri International Complaints & Reviews

2.1
Updated: Jun 18, 2025
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Bisleri International reviews & complaints page 20

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Z
zakkir hussain Kharim
from Chennai, Tamil Nadu
Jun 30, 2015
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black object (insect?) inside the 20 liter water can

Address: Bangalore, Karnataka

Last week i had bought a 25 litre water can from a local dealer in kundalahalli, bangalore named basavaraj. When i just started cutting the cap (the centre portion), i saw a black thing floating in the water. I left the can like that hoping i can saw it to the dealer. But this dealer rarely answers or picks up the phone, so could not inform him. The condition of the bottle/cans are also recently very bad. you call me at [protected] if...
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Nitin j naik
from Mumbai, Maharashtra
Jun 27, 2015
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Address: Mumbai City, Maharashtra

Travel safe drink water bisleri that was my health mantra Lately it has changed drastically was visiting our press in Lower Parel and being suffered from stomach infection just a week back requested the owner for bisleri water had a few sips and realised stinking smell emitting out of it. Checked in stinking smell from around two bottles out of three from one cartoon This was purchased from vendor at sath rasta in Mumbai We checked the batch it was May 15 I would request bisleri to immediately check the quality of water being sold under there name or is there own or duplicate
Complaint marked as Resolved 
Verified Support
Mar 22, 2016
Bisleri International Customer Care's response
Dear Mr. Nitin

Greetings from Bisleri!

We apologise for the inconvenience caused to you. We ensure you that we take
stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken.

We request you to share your location and contact details with us on [protected]@bisleri.co.in so that your complaint can be resolved.

Team Bisleri.
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    RamakrishnaVV
    from Pune, Maharashtra
    Jun 2, 2015
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    Address: Chennai, Tamil Nadu

    I saw dust particles inside Bisleri 500 ml water bottle. The company which i am working will provide water bottles. I observed the same in the bottle yesterday - 1st June 2015 and also today 2nd June 2015 also. I have attached the screenshot of the same.
    Complaint marked as Resolved 
    Bisleri International customer support has been notified about the posted complaint.
    Verified Support
    Mar 23, 2016
    Bisleri International Customer Care's response
    Dear Mr. Ramakrishna

    Greetings from Bisleri!

    Thank you for choosing our products and bringing such incidents to our notice.

    We apologise for the inconvenience caused to you. We ensure you that we take
    stringent steps towards maintaining the purity of our products.
    Such an incident will be investigated and the issue will be resolved.

    Kindly send your contact details to [protected]@bisleri.co.in, so that our team can assist you further.

    Team Bisleri
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      V
      Vinosh Babu James
      from Bengaluru, Karnataka
      May 29, 2015
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      Address: Bangalore, Karnataka

      Of late, we are receiving substandard water bottles from the vendor. He has also started to collect the bottle caps after delivery. He insists on the same, since he is fined INR 5/- otherwise. That raised our suspicion. When confronted, he also mentioned that Bisleri is supplying big companies with new bottles, and apartment complexes are only provided bottles like these !! I fear that the vendor is playing on us. It is highly possible that he is refilling the bottles. I had written to the Bisleri consumer forum. I have not heard from them over the last several days. I am raising this here as a next level resort.
      Complaint marked as Resolved 
      Bisleri International customer support has been notified about the posted complaint.
      Verified Support
      Jun 01, 2015
      Bisleri International Customer Care's response
      Dear Mr. Vinosh, Greetings from Bisleri! We sincerely apologise for the inconvinience caused to you. Please be assured that we maintain high standards of quality in all our products. We request you to send us your contact and location on [protected]@bisleri.co.in so that our concerned team can resolve your issue. Thanks, Team Bisleri
      Very bad odour/ smell & taste from Bisleri 20 ltrs water bottle, date on cap 17th Oct 2015
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        K
        krishanmanral
        from Delhi, Delhi
        May 25, 2015
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        Address: Ghaziabad, Uttar Pradesh

        We are using the Bisleri from past 3 months. We got the damaged 20ltr tins recent times. The quality of water is not good. I have the snaps of sealed 20 ltr can which has leaf like object floating inside, which was purchased from suvidha general store at Indirapuram. The jar itself seem too much used and we can't see clearly inside the bottle. I had requested for the testing of the sample.
        Complaint marked as Resolved 
        Bisleri International customer support has been notified about the posted complaint.
        Verified Support
        May 26, 2015
        Bisleri International Customer Care's response
        Dear Krishnan, Greetings from Bisleri! We apologise for the inconvinience caused to you. We assure you that we maintain high standards of quality to ensure purest mineral water for our consumers. Kindly send us your contact details and location on [protected]@bisleri.co.in so that our team can assist you. Thanks, Team Bisleri
        I have raised the concern to the shopkeeper from where i had purchased that bottle. Then a person came saying he is from bisleri (Manoj Bhatt [protected]). He told me that he will take this bottle for lab testing...But its more than a week since he visited my home. Though i called him once in between to collect the bottle. I am not sure whether he is an authentic bisleri employee.

        Shopkeeper told me that they were forcing the shopkeeper to bring the bottle back.
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          S
          SubhasmitaP
          from Delhi, Delhi
          May 21, 2015
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          Address: Mumbai City, Maharashtra

          White layers found floating in water of 20 ltrs BISLERI bottle. The local supplier is not helpful at all to solve this issue, hence I have been trying to contact BISLERI customer care number and whenever I have called there is no response[protected] I have kept the dirty water bottle aside and request BISLERI to help with this problem and change the water bottle asap. My contact: Subha- +91-[protected] Looking forward to your help, so that you can continue serving your customers.
          Bisleri International customer support has been notified about the posted complaint.
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            S
            Sandeep Kawatra
            from Noida, Uttar Pradesh
            May 17, 2015
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            Address: Ghaziabad, Uttar Pradesh

            Dust Particles were found in Pet Sealed 250ml Bisleri water bottle. I, mailed complaint to bisleri co.. Executive visited, seen bottle, answer was this is not much big issue, you can do whatever u want or go to consumer court. This is third time i m facing same problem. For first two times i have not complained. Now this time i m filling complaint. Now pls look to this matter and penalise the concerned person. Thanks Sandeep Kawatra [protected]
            Bisleri International customer support has been notified about the posted complaint.
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              rahuliitm25
              from Mumbai, Maharashtra
              Apr 25, 2015
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              Address: Agra, Uttar Pradesh

              Dealers owing bisleri dealership in Agra(Sikandra) are not providing water bottles (Bisleri 20 ltr.) . Mentioning their unavailabilty for the same. Besides the fact that same dealers are continuing with local RO water bottle supply in all near by areas. This is very disappointing and discouraging for all those regularly consuming bisleri water. There is a measure shift in the consumers because of regular irregularity in bisleri water bottle supply(As water is very necessary and basic need). Please take the necessary action . It is also degrading the brand value supplier or vendor mobile no.[protected]
              Bisleri International customer support has been notified about the posted complaint.
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                N
                nadgouda.y
                from Mudhol, Karnataka
                Apr 20, 2015
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                I have purchased 5 liter Bisleri mineral water jar from Hotel sanman Belgaum karnataka on[protected].It is stated on the jar sticker that "Best for consumption within 3 months from date of manufacture. For Batch No/Manf on/MRP see the Jar cap. But even after close observation I could not find the details on the cap. Now please tell me How I have to arrive at the expiry date, and who is to be held responsible for any untoward incidence. The jar is bottled in your Maski (Dist Raichur) plant.This is not expected from trusted company like Bisleri.Please investigate in to the matter and take necessary action. My email ID is nadgouda.[protected]@gmail.com and my cell No. is [protected]
                Bisleri International customer support has been notified about the posted complaint.

                infected water in sealed bottle.

                A sealed bottle 500 ML of your company having fungal presence, Batch No. 320 (RS/PP) packed on 16 November 2014. Kindly come and check.
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                  J
                  Jeetendrajoshi
                  from Delhi, Delhi
                  Apr 20, 2015
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                  Address: Mumbai City, Maharashtra

                  Dear Bisleri Team Please note that we are getting continues poor quality complaints in the Bisleri 20 ltr Jar supplied to our sites Recently we had food incident at our of the client site “ JINDAL “ and post which we had meeting on 16th April 15 at our Borivali office with with Mr.Nikhil Verma, Officer Quality Assurance to sensitize the Bisleri Team Now again we have received one more complaint from Sundowner VII, FINGUS found in 3 nos of 20 ltr jars. Details are as under 1. Bisleri water bolltle – 20 Ltrs Jar 2. Batch No – 087 ( DB/ AD) 3. Total supply qty 376 jars 4. Spoiled found – 3 Jars 5. Customer – Sundowner VII 6. Delivery date : 11th April 7. Vehicle no: MH-48-J-1027 SL Date of Supply CUSTOMER Code CUSTOMER NAME Min. Water RS 11-Apr-15 51011101 Trident 2 - Mumbai 100 RS 11-Apr-15 51010201 Sundowner-07 6 RS 11-Apr-15 51036301 Dynamic Vision 70 RS 11-Apr-15 51037201 Great Drill Charu 80 RS 11-Apr-15 51011201 C.E.Thornton 120 Please investigate immediately and recall all the material of said batch. Thanks & Regards, Jeetendra Joshi DGM Supply & Logistics Sodexo 2nd Floor, Ace Apartment, Off JM Road, Above Blue Dart office, Shivaji Nagar, Pune 411 005 India Tel: +[protected] M +91 (0) [protected] jeetendra.[protected]@sodexo.com Sodexo: World leader in Quality of Life Services Join the fight against hunger: www.stophungertoday.com Quality of Life Observer – a Sodexo initiative Sodexo India wins first Aon Hewitt Best Employer certification Join us on LinkedIn | Follow us on Twitter

                  unhygienic/ dirty water supply in rajasthan

                  We bought bisleri 10 litre bottle litre from jaipur nd after 4 days its totally ruined nd I see harmfull substances. Please look into the matter...I m sending u a photo proof
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                    N
                    nkur84
                    from Chennai, Tamil Nadu
                    Apr 14, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    Water container very dirty and could have been the cause of water infection, there were layers of mud around the sealed container which i can not understand since it was sealed . This is very serious since they charge twice the amount than a local vendor and people assume safety when buying a bottled water can but they pack it with out cleaning the bottles !! Please take strict action against this.
                    Bisleri International customer support has been notified about the posted complaint.
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                      A
                      ap.kodali
                      from Bengaluru, Karnataka
                      Mar 16, 2015
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                      20ltr can has white mud

                      Address: Bangalore, Karnataka

                      We have been using the Bisleri from past 4years. We got the damaged 20ltr tins recent times. The quality of water is not good. I have the snaps of sealed 20 ltr can which has lot of mud inside, which was purchased from Shoba super market at Hennuru bus depo. Then, I shifted to other depo (7day super market) at Kammanahalli main road. Just now, we observed white powder on top of the water. The sealed cap damaged (the white band). I have...
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                      vellyy2012
                      from Mumbai, Maharashtra
                      Mar 14, 2015
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                      Address: Kolkata, West Bengal

                      I am an esteemed customer of your Bisleri Brand (20 Llr) from Mid-April of 2014. However, the crates/containers were dirty but we did not say anything because the water was at normal quality. But, we are being bound to inform you that now, the quality of water is INTOLERABLY WORSE & lesser in quality than any other local brand present in the market. Bad odour of 'CHLORINE' & 'BUBBLES' as if it is contaminated or whatever and not ready to drink. The problem starts from a few months before when the company introduced newly labelled bottles. Is it the new policy of the company to inject the customers with worst quality of water behind new label and crystal clear containers?? Does the company think its customers really fool & ready to drink whatever they offer against huge amount of price?? We need really faster solution to this problem. I have already submitted a complaint on 06.03.2015 in the website http://www.bisleri.com/contact-us/ but no reply or feedback has been received by me till today i.e. 14.03.2015 in my email id [protected]@yahoo.com.
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                        A
                        atif mian
                        from Noida, Uttar Pradesh
                        Feb 14, 2015
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                        Address: New Delhi, Delhi

                        HI

                        Today i bought a 20 Litr Bottle of bisleri water but it smells like lake water or fungus water or the water of fish tank so i went to the shop keeper and asked him to replace it but he refuses and mentioned that you can call the customer care center and register a complaint about it.I tried to call on your customer care numbers but no one picked up the call and i got the message that your working hours are 9 AM to 5 PM.

                        I thought tomorrow i will call the customer care center and then i bought a new 20 Liter bottle but it also smells same and now it becomes very serious case and required a quick response from your side.

                        My father is the first who noticed this smell since he uses some water and now i am worried about his health.

                        I purchased both the bottles from a near by store : Sameer Store.

                        I also talked to the distributor who supplies the water in this area but he also mentioned that you have to register a complaint to customer care center

                        Distributor Name : Mr. Shokeen ([protected])

                        I have both the water bottles so please send some one to inspect them or tell me where i can register a complaint about it else i will take a legal action against the company as it is very serious case and anyone may get sick after using this water.


                        Address :

                        Atif Mian : [protected]

                        G 56 /14, Flat no. 12, Third Floor
                        Near Shaheen Bagh Bus Stand
                        Abul Fazal Enclave - 2
                        New Delhi - 110025
                        Bisleri International customer support has been notified about the posted complaint.
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                          Vinohcu
                          from Coimbatore, Tamil Nadu
                          Feb 13, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          I am Vinoth, a PhD student for the Hyderabad central university. I purchased a 20 litres bisleri water can from Mr.Bhaskar for which I have paid Rs.150 as the deposit amount for the can. When I gave back the can, he says he will refund only Rs.100 and the 50 Rs is service charge. But in the bisleri can, it is put Rs.150 has to be refunded. Please help me to get my money back (Rs.150). My contact number is [protected] Contact number of the water dealer (Bhaskar) : [protected]
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                            Rajeev Ohri79
                            from Mumbai, Maharashtra
                            Feb 11, 2015
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                            Address: Ludhiana, Punjab

                            Dear Sir/Madam,

                            My name is Rajeev Ohri and I am owner of Contidrift International,
                            Ludhiana.I had purchase the box of sealed bisleri water bottles on 9
                            th of dec 2014 from Jamalpur chownk, Ludhiana, while I was travelling
                            with my family and at the time my kids were drinking the water of
                            bisleri, I saw big fungus in the water floating inside. It was very
                            shocking for me to see such kind of dust particles/heavy fungus inside
                            the bottle. same time I checked the expiry of bottle as it was not
                            expired .

                            To prevent any serious health problem to my kids i went to doctor and
                            after taking precautionary medicines, we back to home and checked
                            other bottles in the box and found that most of the sealed bottles
                            having heavy fungus inside. It is very big question to the companies /
                            brand like Bisleri having such a neglegancy and a question of your
                            making process in your water bottling plant.

                            Next day I approached your local office of bisleri in Ludhiana and
                            your company representative Mr Michal ( Mob No : [protected] come to
                            me to see the problem and he also surprised to see the real problem
                            and demand me for the defective bottle as he wanted to show to his
                            seniors and also to do test the water. I was ready to give the
                            effective bottle but he was not giving me rect for it as he was not
                            getting permission from their senior not to sign any paper . I was
                            very surprised to see the percautionary approach from your
                            representative instead to take the matter seriously, I denied to give
                            the defective bottle to your rep, without any rect. After regular
                            follow to to your representative he agreed to send some other person
                            to take the bottle and I handed over the defective bottle to Mr
                            Rajneesh ( AFM Bisleri) so that yofu can check the problem inside your
                            bottling plant

                            Mr Michal told me that they will reply in seven days after checking
                            the bottle and will find how it happened. After 10 days Mr Michal come
                            to me with his boss Mr Rajesh Sharma to my premises and they agreed
                            that water was not worth to drink ( NOT DRINKING WATER). They told me
                            that they have fired some employees in the company responsible for
                            this problem.

                            I have some questions .

                            1. We paid the money for the NON DRINKING WATER as agreed by your
                            local representative of Bisleri.

                            2. How you can play with the health of anyone ??

                            3. I prefer always big brand like bisleri / Aquafina / Kinley but
                            will you ruin your brand image like this way ??

                            4. Are you trying to pass the expiry date of the sealed bottle ?

                            I want some responsible reply / action from you to avoid to go in
                            the consumer court/ Health Dept / paper/electronic media to show the
                            reality of the big brands. Need your attention please.

                            Regards, Rajeev Ohri
                            Mob : [protected]
                            Pictures attached for your reference having batch no and expiry date.
                            Bisleri International customer support has been notified about the posted complaint.
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                              Rajeev Ohri79
                              from Mumbai, Maharashtra
                              Feb 11, 2015
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                              Address: Ludhiana, Punjab

                              Dear Sir/Madam,

                              My name is Rajeev Ohri and I am owner of Contidrift International, Ludhiana.I had purchase the box of sealed bisleri water bottles on 9 th of dec 2014 from Jamalpur chownk, Ludhiana, while I was travelling with my family and at the time my kids were drinking the water of bisleri, I saw big fungus in the water floating inside. It was very shocking for me to see such kind of dust particles/heavy fungus inside the bottle. same time I checked the expiry of bottle as it was not expired .

                              To prevent any serious health problem to my kids i went to doctor and after taking precautionary medicines, we back to home and checked other bottles in the box and found that most of the sealed bottles having heavy fungus inside.

                              It is very big question to the companies / brand like Bisleri having such a neglegancy and a question of your making process in your water bottling plant.

                              Next day I approached your local office of bisleri in Ludhiana and your company representative Mr Michal ( Mob No : [protected] come to me to see the problem and he also surprised to see the real problem and demand me for the defective bottle as he wanted to show to his seniors and also to do test the water. I was ready to give the effective bottle but he was not giving me rect for it as he was not getting permission from their senior not to sign any paper . I was very surprised to see the percautionary approach from your representative instead to take the matter seriously, I denied to give the defective bottle to your rep, without any rect.

                              After regular follow to to your representative he agreed to send some other person to take the bottle and I handed over the defective bottle to Mr Rajneesh ( AFM Bisleri) so that yofu can check the problem inside your bottling plant. Mr Michal told me that they will reply in seven days after checking the bottle and will find how it happened.

                              After 10 days Mr Michal come to me with his boss Mr Rajesh Sharma to my premises and they agreed that water was not worth to drink ( NOT DRINKING WATER). They told me that they have fired some employees in the company responsible for this problem.

                              I have some questions .

                              1. We paid the money for the NON DRINKING WATER as agreed by your local representative of Bisleri.

                              2. How you can play with the health of anyone ??

                              3. I prefer always big brand like bisleri / Aquafina / Kinley but will you ruin your brand image like this way ??

                              4. Are you trying to pass the expiry date of the sealed bottle ?

                              I want some responsible answer from you to avoid to go in the consumer court/ Health Dept / paper/electronic media to show the reality of the big brands.

                              Need your attention please.

                              Regards,
                              Rajeev Ohri
                              Mob : [protected]

                              Pictures attached for your reference having batch no and expiry date.
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                                A
                                amit.singh20
                                from Delhi, Delhi
                                Jan 30, 2015
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                                Address: New Delhi, Delhi

                                Hi I am a regular user of Aquafina mineral water jars and due to rampant plagiarism of bisleri bottles, have asked my local supplier not to provide Bisleri. Day before, because o[censored]navailability of Aquafina, the grocer had supplied a Bisleri and all my fears have come true. The water is tasting like a pitcher water and a foul smell. I have taken the snaps of the bar codes etc. Please get it investigated . I am sure there would be numerous customers like me who would be apprehensive of getting Bisleri because o[censored]nscrupulous suppliers and dubious quality because of rampant plagiarism. Sincerely Amit Singh [protected]
                                Bisleri International customer support has been notified about the posted complaint.
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                                  mayankleo
                                  from Bengaluru, Karnataka
                                  Jan 5, 2015
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Dear bisleri I have been using ur water for 4 yrs. 4 days back i got a can whose lock was broken. I called customer care n then to area dealer but no action was taken. Please do the needful Area: kaggadasapura Bangalore 560093 Dealer : vishwanath No: ‭+[protected]‬
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Bisleri International customer support has been notified about the posted complaint.
                                  Jan 05, 2015
                                  Updated by mayankleo
                                  Dear bisleri
                                  I have been using ur water for 4 yrs. 4 days back i got a can whose lock was broken. I called customer care n then to area dealer but no action was taken. Please do the needful
                                  Area: kaggadasapura
                                  Bangalore 560093
                                  Dealer : vishwanath
                                  No: ‭+91 [protected]
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                                    BADALCHAND CHHALLANI
                                    from Mumbai, Maharashtra
                                    Nov 28, 2014
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                                    Address: Mumbai City, Maharashtra

                                    SIR I HAVE PURCHASED COUPANS WITH YOUR DISTRIBUTOR M/S JAYCEE INTERNATIONAL MOBILE NO. [protected] AND TELEPHONE NO 22618347, SINCE LAST ONE MONTH WE ARE UNABLE TO CONTACT THE AUTHORISED PERSONS PERSON IS NOT ANSWERING THE CALLS AND UNABLE TO PROVIDE THE FACILITIES WE HAVE ALSO KEPT DEPOSIT FOR 3 JARS AND 30 COUPANS VALUE WITH THE DISTRIBUTOR I.E M/S JAYCEE INTERNATIONAL PLS LOOK IN THE ABOVE MATTER AS EARLY AS POSSIBLE.
                                    Bisleri International customer support has been notified about the posted complaint.
                                    Dear Sir,


                                    Greeting from Bisleri International..!!!


                                    We deeply regret the inconvenience caused to you and also appreciate the effort you have made to bring it to our notice.


                                    Kindly provide your contact number to look into the matter.


                                    Your interim patience is appreciated and we look forward for your continuous support.


                                    For further assistance please feel free to contact our Customer Care Department on[protected], Monday to Saturday 8:00 AM to 8:00 PM.
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