Bisleri International Complaints & Reviews

Water container very dirty and could have been the cause of water infection, there were layers of mud around the sealed container which i can not understand since it was sealed . This is very serious since they charge twice the amount than a local vendor and people assume safety when buying a bottled water can but they pack it with out cleaning the bottles !! Please take strict action against this.

I am an esteemed customer of your Bisleri Brand (20 Llr) from Mid-April of 2014. However, the crates/containers were dirty but we did not say anything because the water was at normal quality. But, we are being bound to inform you that now, the quality of water is INTOLERABLY WORSE & lesser in quality than any other local brand present in the market. Bad odour of 'CHLORINE' & 'BUBBLES' as if it is contaminated or whatever and not ready to drink. The problem starts from a few months before when the company introduced newly labelled bottles. Is it the new policy of the company to inject the customers with worst quality of water behind new label and crystal clear containers?? Does the company think its customers really fool & ready to drink whatever they offer against huge amount of price?? We need really faster solution to this problem. I have already submitted a complaint on 06.03.2015 in the website http://www.bisleri.com/contact-us/ but no reply or feedback has been received by me till today i.e. 14.03.2015 in my email id [protected]@yahoo.com.

HI

Today i bought a 20 Litr Bottle of bisleri water but it smells like lake water or fungus water or the water of fish tank so i went to the shop keeper and asked him to replace it but he refuses and mentioned that you can call the customer care center and register a complaint about it.I tried to call on your customer care numbers but no one picked up the call and i got the message that your working hours are 9 AM to 5 PM.

I thought tomorrow i will call the customer care center and then i bought a new 20 Liter bottle but it also smells same and now it becomes very serious case and required a quick response from your side.

My father is the first who noticed this smell since he uses some water and now i am worried about his health.

I purchased both the bottles from a near by store : Sameer Store.

I also talked to the distributor who supplies the water in this area but he also mentioned that you have to register a complaint to customer care center

Distributor Name : Mr. Shokeen ([protected])

I have both the water bottles so please send some one to inspect them or tell me where i can register a complaint about it else i will take a legal action against the company as it is very serious case and anyone may get sick after using this water.


Address :

Atif Mian : [protected]

G 56 /14, Flat no. 12, Third Floor
Near Shaheen Bagh Bus Stand
Abul Fazal Enclave - 2
New Delhi - 110025

I am Vinoth, a PhD student for the Hyderabad central university. I purchased a 20 litres bisleri water can from Mr.Bhaskar for which I have paid Rs.150 as the deposit amount for the can. When I gave back the can, he says he will refund only Rs.100 and the 50 Rs is service charge. But in the bisleri can, it is put Rs.150 has to be refunded. Please help me to get my money back (Rs.150). My contact number is [protected] Contact number of the water dealer (Bhaskar) : [protected]

Dear Sir/Madam,

My name is Rajeev Ohri and I am owner of Contidrift International,
Ludhiana.I had purchase the box of sealed bisleri water bottles on 9
th of dec 2014 from Jamalpur chownk, Ludhiana, while I was travelling
with my family and at the time my kids were drinking the water of
bisleri, I saw big fungus in the water floating inside. It was very
shocking for me to see such kind of dust particles/heavy fungus inside
the bottle. same time I checked the expiry of bottle as it was not
expired .

To prevent any serious health problem to my kids i went to doctor and
after taking precautionary medicines, we back to home and checked
other bottles in the box and found that most of the sealed bottles
having heavy fungus inside. It is very big question to the companies /
brand like Bisleri having such a neglegancy and a question of your
making process in your water bottling plant.

Next day I approached your local office of bisleri in Ludhiana and
your company representative Mr Michal ( Mob No : [protected] come to
me to see the problem and he also surprised to see the real problem
and demand me for the defective bottle as he wanted to show to his
seniors and also to do test the water. I was ready to give the
effective bottle but he was not giving me rect for it as he was not
getting permission from their senior not to sign any paper . I was
very surprised to see the percautionary approach from your
representative instead to take the matter seriously, I denied to give
the defective bottle to your rep, without any rect. After regular
follow to to your representative he agreed to send some other person
to take the bottle and I handed over the defective bottle to Mr
Rajneesh ( AFM Bisleri) so that yofu can check the problem inside your
bottling plant

Mr Michal told me that they will reply in seven days after checking
the bottle and will find how it happened. After 10 days Mr Michal come
to me with his boss Mr Rajesh Sharma to my premises and they agreed
that water was not worth to drink ( NOT DRINKING WATER). They told me
that they have fired some employees in the company responsible for
this problem.

I have some questions .

1. We paid the money for the NON DRINKING WATER as agreed by your
local representative of Bisleri.

2. How you can play with the health of anyone ??

3. I prefer always big brand like bisleri / Aquafina / Kinley but
will you ruin your brand image like this way ??

4. Are you trying to pass the expiry date of the sealed bottle ?

I want some responsible reply / action from you to avoid to go in
the consumer court/ Health Dept / paper/electronic media to show the
reality of the big brands. Need your attention please.

Regards, Rajeev Ohri
Mob : [protected]
Pictures attached for your reference having batch no and expiry date.

Dear Sir/Madam,

My name is Rajeev Ohri and I am owner of Contidrift International, Ludhiana.I had purchase the box of sealed bisleri water bottles on 9 th of dec 2014 from Jamalpur chownk, Ludhiana, while I was travelling with my family and at the time my kids were drinking the water of bisleri, I saw big fungus in the water floating inside. It was very shocking for me to see such kind of dust particles/heavy fungus inside the bottle. same time I checked the expiry of bottle as it was not expired .

To prevent any serious health problem to my kids i went to doctor and after taking precautionary medicines, we back to home and checked other bottles in the box and found that most of the sealed bottles having heavy fungus inside.

It is very big question to the companies / brand like Bisleri having such a neglegancy and a question of your making process in your water bottling plant.

Next day I approached your local office of bisleri in Ludhiana and your company representative Mr Michal ( Mob No : [protected] come to me to see the problem and he also surprised to see the real problem and demand me for the defective bottle as he wanted to show to his seniors and also to do test the water. I was ready to give the effective bottle but he was not giving me rect for it as he was not getting permission from their senior not to sign any paper . I was very surprised to see the percautionary approach from your representative instead to take the matter seriously, I denied to give the defective bottle to your rep, without any rect.

After regular follow to to your representative he agreed to send some other person to take the bottle and I handed over the defective bottle to Mr Rajneesh ( AFM Bisleri) so that yofu can check the problem inside your bottling plant. Mr Michal told me that they will reply in seven days after checking the bottle and will find how it happened.

After 10 days Mr Michal come to me with his boss Mr Rajesh Sharma to my premises and they agreed that water was not worth to drink ( NOT DRINKING WATER). They told me that they have fired some employees in the company responsible for this problem.

I have some questions .

1. We paid the money for the NON DRINKING WATER as agreed by your local representative of Bisleri.

2. How you can play with the health of anyone ??

3. I prefer always big brand like bisleri / Aquafina / Kinley but will you ruin your brand image like this way ??

4. Are you trying to pass the expiry date of the sealed bottle ?

I want some responsible answer from you to avoid to go in the consumer court/ Health Dept / paper/electronic media to show the reality of the big brands.

Need your attention please.

Regards,
Rajeev Ohri
Mob : [protected]

Pictures attached for your reference having batch no and expiry date.

Hi I am a regular user of Aquafina mineral water jars and due to rampant plagiarism of bisleri bottles, have asked my local supplier not to provide Bisleri. Day before, because o[censored]navailability of Aquafina, the grocer had supplied a Bisleri and all my fears have come true. The water is tasting like a pitcher water and a foul smell. I have taken the snaps of the bar codes etc. Please get it investigated . I am sure there would be numerous customers like me who would be apprehensive of getting Bisleri because o[censored]nscrupulous suppliers and dubious quality because of rampant plagiarism. Sincerely Amit Singh [protected]

Dear bisleri I have been using ur water for 4 yrs. 4 days back i got a can whose lock was broken. I called customer care n then to area dealer but no action was taken. Please do the needful Area: kaggadasapura Bangalore 560093 Dealer : vishwanath No: ‭+[protected]‬

SIR I HAVE PURCHASED COUPANS WITH YOUR DISTRIBUTOR M/S JAYCEE INTERNATIONAL MOBILE NO. [protected] AND TELEPHONE NO 22618347, SINCE LAST ONE MONTH WE ARE UNABLE TO CONTACT THE AUTHORISED PERSONS PERSON IS NOT ANSWERING THE CALLS AND UNABLE TO PROVIDE THE FACILITIES WE HAVE ALSO KEPT DEPOSIT FOR 3 JARS AND 30 COUPANS VALUE WITH THE DISTRIBUTOR I.E M/S JAYCEE INTERNATIONAL PLS LOOK IN THE ABOVE MATTER AS EARLY AS POSSIBLE.

Sir, I purchased a Bisleri water can yesterday afternoon around 3.30 p.m. from Firdoz Milk Bar at Santacruz East Phone no [protected] Today morning, I not6iced the kitchen filled with water and on inspection found that the 20 litre can had a tiny, miniscule hole from where the water was leaking. I called Firdoz Milk Bar and the regular Man who answered the call was rude, said if I had opened the seal, he could not do anything! After insisting he send someone to check the can, he sent the delivery boy, who again repeated what was told to him, without checking the can. I asked for the owners name, he said did not know and literally ran away.I am a regular purchaser of Bisleri from this outlet, and did not expect such service!! Kindly attend to my complaint immediately and send me a replacement at the earliest. I have the defective water can with me right now. My number is [protected]. Thanking you in anticipation. Yours sincerely, Mrs Pereira

hello Sir,

i fail to understand how a lava can be existing in a fresh 20 litre Bisleri bottle, now that lava has become a mosquito,

and is flying in the bottle. i wish mumbai mirror would cover this news as it serious problem on water portability.

i have video proof as well as pics of both the lava and the mosquito.

this is serious cause o[censored]nfair trade practice on behalf of the manufacturer who claims that they have 6 levels of ionization.

JananiHi, I want to bring to this notice and request action for the horrible water quality delivered to flats at Eden Ramaniyam apartments, 46/1velachery main road, velachery, chennai. Please not.the following : 1) the seal is always broken and the can leaks horribly, at least 100 ml is lost. 2) the cans delivered are at least one week old ones. 3) there is always dust and mud stuck to the insides of the cap and can and there is mud in waste. 4) the can is NOT cleaned at all, and it has thick gum of fungus and the waste stinks. 5) if all the above are not there, then the water has ever high TDS value, yuck taste. There are 200 flats, and I use 4 cans per day. And each day I am.forced to throw the water cans unused. Request immediate action. Any no of calls make no difference to customer care.

We have received 20L Can of Bisleri water last week. It was smelling phenoil. We were deeply concerned about quality of water. We called and complained to Bangalore Bisleri customer care on September 6th morning. I am very disappointed with the response. I asked concerned person to meet and take written complaint many times. He refused to take it. He assured replacement of the bottle. We have kept the bottle. Please take action at the earliest.

I am a frequent buyer of Bisleri 25 litre water cans, recently I purchased 5 litre water cans and the retail shops are charging Rs.5 more than MRP rate of Rs.55/-. The shop keepers are openly saying that margin for the product is too less and if you are interested to buy else no issues. These shop are in Tambaram shanmugam road and another one in Mylapore market. Kindly take immediate action and ensure to sell the product at MRP. Regards Padhu

Hi, This is to inform you that we are regular user of bisleri water and the last can which we purchased (Rohini, New Delhi) does not have water as per the standards of bisleri. It contains dirt particles which are very visible down the bottom of container. As per the brand we do not even look at the water before drinking, that's the faith we had on Bisleri prior to this. We want quick action on this as we cannot keep this smelly water for long. Could you please look into this.

The 20 Ltr Can Water from Bisleri seems to have dirt inside and this is definitely not expected out of Bisleri. This happens to be the second time I have faced this issue within the last couple of months. I have kept the can with dirty water separately and would expect someone from Bisleri to come and check the same. Abhi [protected]

i purchase 1 ltr bottle from in front of jodhpur rly station, on the bottle te MRP is Rs.15, but shopkeeper charged to me Rs.20, when i tell for he mrp then he refuse me talk. and say this is coming from distributor on high rate. so look this matter seriously.

I m regularly using 20 ltr can of bisleri water frm last 5 years bt d can of 20 ltr bisleri water I bought 15 days ago does nT contain drinkable water.i called 3 times in last 15 days at consumer care no of bisleri [protected] bt i am sorry to say till date none of d rep from bisleri visited our place to collect sample. I request dat immediate necessary action b taken against d persons responsible fr supplying non drinkable water and d persons who ve not attended d complaint. immediate sample b taken pl

I have been using bisleri water 20 liter can for many years, recently water supplied by bisleri is not good to drink hard water taste and getting throat irritation, requesting you to rectify before it could be serious. Mrs.Vincent Bangalore Ejipura, 10 A Cross

we are purchasing 20 liters water cane from HM mart Dwarka sector 6 New Delhi since last two years, it is observed that the bottles supplied are very dirty and old one and water supplied is not as per standards. Water gives a feeling as hard water and some time stomach upset also observed. You are requested to look into the matter and take the preventive step. Dr M.P.George Scientist, Delhi Pollution Control Committee Delhi