Bisleri International Complaints & Reviews

Dear Sir / Madam,

I am a relatively new customer. I received my first 20-ltr bottle of Bisleri around a week ago. When I called my regular retailer for a refill, I was told he would charge me Rs 10 over and above the registered price, and not give me a receipt. So, I decided to place my order for a refill with Bisleri directly. After all, as the company's advertisements and branding so proudly proclaim, it makes deliveries across Mumbai.

I placed an order for a refill of my 20-ltr Bisleri jar approximately 25 times between Monday, August 3 and Saturday, August 8. I didn't receive ANY water. Worse, I was promised the water around 7 times by Bisleri staff. I waited at home on these 7 occasions, only for Bisleri to fail on its promise.

Needless to say, I will find myself a more reliable company. I want to inform Bisleri, however, that I intend to pursue this matter to its conclusion. To begin with, I will take this up with the press. Its advertisements are fraudulent and its claims are wrong. I also intend to take this up with the Advertising Standards Council of India. The company simply cannot make claims it has no intention of fulfilling. Thirdly, I intend to file a case against the company in the city consumer court. My calls have all been placed on record.

It may take time for the court to reach a verdict, but I have no problem waiting. Bisleri takes its customers for granted, and I intend to change that attitude. Considering it is involved in the act of charging people for water — a despicable thing to do by ANY standards — the least it can do is make sure it delivers, at the listed MRP.

This, I can promise you: Bisleri will hear from me. And I will stick to my promise, because I don't work for Bisleri.

Its been more than a month that we stopped using Bisleri packaged water however the distrubutor is not returning the deposit (Rs.300/-) for 2 cans. Everytime he keeps on saying he'll come next day and doesnt do anything. Now he has stopped picking up the phone. We live in Jeevan Bheema Nagar, bangalore and the distrubutor is Panchmukhi Distrubtuers, Next to Om Shkati temple, Jeevan Bheemanagar, Bangalore.

Respected Sir,
I being one of the dealers would like 2 draw ur kind attention to the marketing behaviour o[censored]r LUDHIANA office staff.
1. Ur products bear no fix price. They vary from dealer 2 dealer.
2. There is a lot of quality complaint in water.
3. They donot provide a VAT invoice to their dealers.
4. Order of a dealer despatched is delivered to another dealer if needed.
5. All the other companies have a single dealer in a town but urs company has many.
6. If anyone else other than dealer wants BISLERI product, then its just a call away.
7. It seems like a personal company.
All over one thing can be concluded that there are no rules n regulations at ur ludhiana office.
I think my points will be taken in consideration n hope for early positive results.
Thanking u.

Dear Sir,

Due to repeated complaints to your departement, not doing the correction in the problem infact every time they come up with the money matters saying that give me 45000 and I will do the cross connection. Asking for 2 lacs rupees to connect to the main chamber. We are in food beverage company and facing due to dead line of sewerage. It is humble request to your senior officers to issue necesary directives and serious actions to complete the job in order so that the food company will not face the logging of water inside the plant.

Regards

For Bisleri International Pvt Ltd.

Pankaj Mishra
Manager Administration & Security

I am a person who is always away from house, so i am a regular user of Mineral water.
So throughout my life i hav given more emphasis on the brand Bisleri which i beleive a lot.
This product is very close to heart for any one because its a sensitive product where you pay a good amount to safely quench your thirst.

This happened with me

I used to eat food regularly in a restaurent at Mahim - Mumbai and used to take BISLERI water also.
That day i took a 2 ltr bottle whose Manufacturing date was just 1 week before. I took it home; drank a gulp, that was the worst moment, immediately i smelled the bottle's neck it was even worse but the water was very clear and properly sealed.

I gave back the bottle to the restaurant and complained, i know there will'nt be any action taken but i have decided to quit the brand loyalty towards Bisleri and i promise i will use the word of mouth technique to make others aware of this cruelty.

I took this much time to type this message to u all cos thats what will happen with sensitive brands if they dont provide QUALITY & HYGIENIC product

Dear Sir/Madam,

This is Harshad Ambokar from Kingfisher, I deal in 20 Ltrs Jars, We have always been hearing complaints regarding Bisleri, so you would be glad to hear about Kingfisher 20 Ltrs Drinking Water, which we can give at a cost of Rs.50, ( less that actually MRP ) as Kingfisher which is a brand. The deposit is same as the Bisleri i.e. 150 ( 1 time only) . And if your monthly consumption is more then we can even reduce the rate. Be assured about the service you will get the delivery from time to time and the delivery is free. If your not happy with your current Bisleri Service then Sir/ Madam I will suggest you to try our service. If you wish to Contact us then get to me on this No. +91 [protected]...


Regards,
Harshad Ambokar.

at vashi bus depot, navi mumbai . i take one bisleri water Rs 7. but he takes me Rs. 9.
please take some action.

We were purchasing Bisleri water cans through the distributor
Sub Enterprises
No 61, 1st Cross, 3rd Main,
Byappanahalli Ext
Bangalore - 560038
Mobile: [protected], [protected]

We wanted to stop the service from June 15th 2009. For two weeks we have been repeatedly calling these numbers and asking them to come and pick up their cans and return the security deposit for the cans. They say they will come and never actually come.

I live in Parkview Apartments, Defense Colony, Bangalore and many of the people in that enterprise by now know who the affected party is, if the address is mentioned.

We call for Bisleri water 20 LTR but if we keep it for 4- 5 days we can see a kind of algae getting deposited at the bottom of the container.

We have even told the same to the person who sells it higher than the MRP printed and if we call up customer care of Bisleri we have never got a response back.

Thanks,
V

i from uniworld garden sec -47 gurgoan tower -4 7th floor 703 complain- we have been taking bottle from starting of the may and today he came to give as bisleri bottle {20lt} and we gave him 60 rs he said its of 70 rs but since after a while he said ok fine give me 50 rs then as i asked why ? he replied that the water is not besleri and it was packed in a bisleri bottle so i have complaint to see over this mater as the bottle we got is not...

Dear sir,

Here I complain to u of regarding insect found in ur Bisleri-20 litre bottle .
My complaint number is 6969 dated 30th March 2009.
Your quality inspector Mr. Pramod has visited the same on 31st march 2009 physically and confirmed it.
Vide batch No. 0322, dated 22 march. Which I bought from the ur local dealer. As am drinking water regulary.
I have called so many time for compensation for the same. But none o[censored]r senior person turned up.
Either none o[censored]r senior person bother to call up . How can u play with human life with such a reputed company and quality control.
Till now talk to Mr. Lal, Madam nitu and Mr. Pramod. But no response.
I request to settle the compenstion with in two days.
Failure to this will make us to move to not only consumer court but also will to various news channels and Govt. agency. So that at least Govt. should insure that ur company should ply with human life and people should know what they are drinking.

Looking forward to hear from u with settlement and compensation.

warm regards.
Manas Kumar

Dear Sir,

Mr. Manoj Gupta Mayur Traders who is authorised Stockist of Bisleri having phone numbers 26225957, 30829710 Residence number 65653842, having address of K-79A, Main Road, Kalkaji (Opp. Gol Chakkar), New Delhi - 110019 is a supplier of Mineral water bottle to our office address #221, First Floor, Okhla Industrial Estate Phase-III, New Delhi.

He had supplied a duplicate bottle of the Bisleri water, consuming which 3 people have already fell sick due infection in Stomach.

An strict action should be taken against such a person and company.

For further information anyone can contact undersigned.

Ramneek Kumar
Vice President
+91-[protected]

SIR,
I WANT TO INFORM THAT NOWADAYS THE BISLERI BOTTLES ARE COMING WITHOUT ANY PRICE TAG AND EVEN BATCH NUMBER .I JUST DON'T KNOW HOW U EVEN COUNT HOW MUCH YOU HAVE PRODUCED DURING A SHIFT I ALSO WORK IN A COMPANY APART FROM THAT WHEN YOU SEE BOTTLE FOR PRICE IT SAYS REFER CAP AND WHEN YOU TRY TO FIND IT OUT THERE THEN IT IS JUST PLANE CAP WITHOUT ANY SINGLE ALPHABET WRITTEN ON IT WHICH MAKES THE SHOPKEEPER TO SELL IN HIS OWN PRICE AND WE EVEN CAN'T ASK ANYTHING. I WOULD LIKE YOU TO GO TO THE DEPTH AND FIND THE REASONS FOR IT. THANK YOU WAITING FOR THE FEEDBACK

use to buy bisleri bottle (1ltr)from Bhiwad(eat well shop near SBBJ), Rajasthan for Rs12/- . But today when I sent the boy to purchase one from the same outlet the shop owner asked for Rs15/- while the MRP written on the bottle was Rs12/-. On being asked why he is doing the same he replied that the dealer is supplying to them at Rs15/- per bottle. I would bring to your notice that this is unfair trade practice which brings disrepute to the Brand like Bisleri. Request you to please look into the matter.



I promise you that I will never buy a Bisleri till the time I get a satisfactory reply.

I am getting poor quality of Bisleri 20Ltr packaged water bottle.Shop owner refuse to listen and gives response "If you don't like, don't buy from us.".

On Bisleri website, there is no place where one can lodge their complain. Suggest how to take this matter further so that we can start getting hygienic water.

I recently bought a 5 litre bisleri water botle from 'bake n cake" bakery in koramangala. I did not check the botttle at the time of buying. took it home, and after pouring some water in a glass, noticed that some fungus like particles were floating in the glass. I checked the bisleri water bttle and found many such slimy particles. i took it in my hand and it was like mucus, but when it is in water, it floats to quite a big size, white/a slight tinge of orange color and almost invisible. the bottle was sealed when i bought it

must have consumed dirty bisleri water before as the dirt partices are almost invisible.

please be careful and dont trust the brand.

Ironicaly, , it is supposedly one of the most trusted mineral water brands!

A disappointed customer.

Mutsilu

i am Mr.Devendra A in our office we use to buy always bisleri water bottle 20ltr. the bottle which we getting is always contaminated or it is getting contaminated within 10 days we have even complainted to agency also, some white or green color particles are always present, but when we communicate to the Agency he is telling it come from bisleri they are not responsible for it & i m facing this problem for last 3months.
so i request...

Sir,

This is to bring to your notice that the stores inside the international airport at mumbai - Chatrapati shivaji terminal sell products which are overcharged way above their MRP consumables like water, chocolates, biscuits etc...(A bottle of mineral water which has MRP of Rs 12.00/- is sold at Rs 50.00/- )when asked why am i being overcharged they say that its being sold inside the airport, I think so the airport is Government run and selling items above the MRP is an offence.
Could you please take sum action regarding this matter.

Regards,
Consumer.

We've been buying Bisleri's 20 ltr water bottle since the past 15 months. Recently, during the past month, a foul smell comes from some of the bottles. The bottles are sealed during purchase. There is probably something in the water itself. I have reported the shopkeeper, and he also says that more costumers are complaining the same.

I had blind trust over this brand, but not anymore...
Now i have switched...

This complaint is written on behalf of Residents from Ashok Nagar, Tilak Nagar, New Delhi.
We are really feddup.
..
This is to inform you that, there is illegal tap water filling plant & duplicate supply of bisleri 20 Litre water bottle supply in our area.
It is found that bisleri 20 ltr bottles are being filled thru normal tap water (contaminated) and duplicate seals are fixed on it.
..
The...