Bisleri International Complaints & Reviews

Fraud company.. Bisleri International Pvt Ltd ..
Don't deliver water neither they refund amount..
Beware every one.. it's not a customer oriented company.. raised complaints they don't answer.. done email they don't rply.. paid already for delivery deliver agent don't pickup call .. you'll be helpless.. beware every one..

I have placed an order of 2 20L cans on 8th May 2023 which was supposed to be delivered on 9th May. Previously my order was delivered after 4 days. I don't know how many days it will take this time for them to deliver. Even after raising a complaint, these people are not delivering the order on time for even one time? This is simple ignorance and irresponsibility of administration. I have even contacted the customer support team to remind them of my order. Today, I have even contacted the delivery and he spoke to me in a rude manner saying that it was my mistake for not contacting them. This has happened for the past few orders too. The management don't even feel responsible and I don't need to mention that they don't even have a slight concern about the customer review and satisfaction.

Writing to express my extreme dissatisfaction with the service provided by Bisleri. I had placed an order for two bottles of Bisleri 20 litres (BSLRE-016-[protected] on 29th April 2023, with a delivery date of 1st May 2023. However, it is now 2nd May 2023, and the bottles have not yet been delivered.

This is not the first time I have faced such an issue with Bisleri. In my previous order, I had to face multiple days of delay in delivery, causing a lot of inconvenience and frustration. Despite sending multiple emails and calling customer care several times, I had to follow up repeatedly to get the delivery done. This time also they have alloted the same supplier YUD enterprises (Mukesh Kumar [protected]) and thr customer care executives have same old reply : apologies followed by we will talk to senior management, bottles will be delivered today only etc etc...but all are just false promises.

The current delay has caused me significant inconvenience, and I am extremely dissatisfied with the service provided by Bisleri. It is unacceptable that I have to spend so much time and effort following up on each order and sending multiple emails to get a simple delivery done.

Hope to receive a prompt response and resolution to this issue.

I am writing to express my disappointment and frustration regarding my recent order of two bottles of Bisleri 20 litres (BOTDB-016DE[protected] which was supposed to be delivered on 18th April 2023. Unfortunately, the delivery was unsuccessful, and I was informed that the bottles would be delivered on 19th April 2023. However, despite my request to ensure the delivery on the 19th, the delivery was once again unsuccessful. This situation resulted in a lot of inconvenience and time wasted on my part.

After speaking with the customer care executives, I was given the contact number of the supplier (Mukesh Kumar: [protected]) and was assured that the delivery would be made. However, I found that the supplier was uncooperative and kept providing false information. Even after repeated attempts to reach out to Mukesh, he did not provide the contact number of the delivery agent, and the delivery was rescheduled to 20th April 2023.

On the 20th of April 2023, I called customer care once again and was assured that the bottles would be delivered in 1.5 to 2 hours. However, even after waiting for around 3 hours, I did not receive the bottles. Mukesh once again provided false information about the delivery agent, and even after trying to reach out to him several times, he avoided picking up my calls. The delivery was finally rescheduled to the next day (21st April 2023).

This kind of attitude and service is not acceptable from a company like Bisleri. The entire experience has left me extremely dissatisfied and regretful of ordering from your company. It is frustrating to spend so much time and effort trying to get a simple order delivered, only to be faced with stubbornness and false promises.

I request that you take immediate action to rectify this situation and ensure that such incidents do not occur in the future. I look forward to a prompt response and resolution to this matter.

Dear Sir/Madam,

Myself Ashutosh, I reside in Thane been using Bisleri water services from almost couple of months on a regular basis. My ticket no. is[protected]/[protected]. I am writing this email to express my deep dissatisfaction with the services provided by your company. For the past four days, I have not received the 2*20 litre water jars that I had ordered, despite making several calls to customer service department.br...

I Bought this Bisleri 20L water bottle. The water stinks like sewerage water. Not safe for human consumption. Kindly look into this matter.

Today i.e[protected] i have visited a bisleri 20lt water can unit distibutor named THIRMULA BEVERGES, INDIRA NAGAR, KHAMMAM.507002. PH.NO[protected]. When i have visited the unit when i tried to exchange water can there the staff denied to exchange with good can and in the process they started talking very rudely with me asking me who are you? are you a son of mla or mp why should i give respect to you and judged me by my looks and told you are not looking like a customer and told that you are like a road side guy why should i give repect to you.

kindy take necessary action on the distributor as it is my second time this kind of experience with the same distributor and educate them to talk with the customers in proper manner.if possible change or replace the staff or distributor.

KONDRU VISHAL
[protected]

I am facing issue with returning the empty bottles as the company itself cancels my request and each time they send automated mails that attempt to contact you failed. I am left with no option but to file case.

Empty Jars are not pickup for 2 months and Jars deposit amount not refunded

Empty Jar Pickup Order raised in Jan and Feb but still Bisleri didn't send anyone to pickup the Jar.

Frequently i'm getting messages from Bisleri that Empty Jar pickup rescheduled as Jars are not available.

When no one from Bisleri came for collection of Jars how Bisleri is placing this as a reason.

Empty Jar pickup order ID's
Order #BOTDB-047CH-2019361
Order #BOTDB-047CH-2129605
Order #BOTDB-047CH-2129682

I Manish Gurjar, resident Mukherjee nagar, Delhi want to bring this issue o[censored]tmost importance into your cognizance. I have orders bisleri water bottle of 20 litres from a new local retailer nearby and I found that the taste is different from earlier used to be and same as tap water. I enquired to him but refused to accept anything. So as Bisleri is the brand synonyms to mineral water in country it's matter of grave concern that he is using bottles of bisleri to sell tap water. It's not question of me or some other customers of him but it's matter of image and brand value of Bisleri and it's business ethics itself. So please take some action earliest. Thanking you
Manish, mob [protected]
[protected]@gmail.com
Retailer number -[protected] Mukherjee Nagar, Delhi 110009

My order number is ORDER # BOTDB-008MU-2179583
order 3 jars of 20/- liter each on[protected]

and was informed every day by the call center / Delivery Partner that will reach the next day.

One fine day on[protected] finds the order is canceled without any information nor any refund.

calling the call center is a vague and the sales person of Bisleri now has stopped receiving calls also.

My number is [protected]

This is regarding This is regarding order #BOTSA-003HY-2217132. My order is continously keep on rescheduling. The delivery boy is not even picking u My order is continously keep on rescheduling. The delivery boy is not even picking up the phone. I wrote an email to customer care and I was promised that the delivery will happen by end of day but the reality is again delivery rescheduled. I really do not understand why company is not taking any action on it. With this kind of poor service I lost trust in bisleri and not even thinking to refer to someone.

"Your Order #BOTSA-003HY-2217132 has been rescheduled"

This is regarding order #BOTSA-003HY-2217132. My order is continously keep on rescheduling. The delivery boy is not even picking up the phone. I wrote an email to customer care and I was promised that the delivery will happen by end of day but the reality is again delivery rescheduled. I really do not understand why company is not taking any action on it. With this kind of poor service I lost trust in bisleri and not even thinking to refer to someone.

"Your Order #BOTSA-003HY-2217132 has been rescheduled"

4 of my empty 20 L cans of bisleri have not been collected and refund of deposit not received. While delivering, the delivery guy from bisleri had asked to credit the deposit amount to his personal account, to which I called bisleri customer care and they asked me to do so.. and now he is refusing to refund the deposit amount and not collecting empty 20 L cans.
Despite repeated calls to bisleri customer care no steps have been taken to collect the empty cans.
My contact number is [protected]. Email id [protected]@yahoo.com.
Bought 4 20L cans of bisleri a while back from bisleri.com under the same contact number.
Refund my deposit amount ASAP.

Pickup order BOTSA-003HY-2050595, Empty Jars were picked up by Rakesh [protected] on 8th feb 2023 and he never updated the same in the system since then it is getting rescheduled. I have sent 4-5 emails to [protected]@bisleri and i think bisleri doesn’t care. Your agents has called me two times and said it will be solved and nothing happens. I need my money now it has been weeks now. So much fraud and drama for 360rs? You can do better Bisleri.

I bought Autometic dispensor from Bissleri but found that it was not working and immediatly complaint to Bissleri and after follow up they arrange to pick up old product but from last 30 days i did nit receive reolacement product from Bissleri instead of regular follow up, even i have given them dunning notice on email

I placed an empty jar return request on 09th Jan 2023 and after that they haven't picked the empty jar and due to this they are not returning my money.

So far I had contacted their Cust. Care more than 10 to 12 times, and their support executive reply every time that the distributor will action the request within 2 days, but till now no response from distributor and Cust. Care taken the complaint too but no one turned up yet....

I have placed my first order on 10th Dec’22 which got delivered on 19th Dec’22 after multiple follow up. The customer service team as well as the email team just of no use. They just talk like parrot that it’s been escalated but no one takes the responsibility. They just want to hang the phone or close their ticket number.

2nd order was placed on 25th Dec’22 which was delivered on 6th Jan’23 and that too because of the escalation. Also which placing the order I have clearly mentioned I will return one empty can and have paid security deposit of Rs. for the 2nd can. The delivery executive was arguing that we have to pay balance of Rs. 150 else he will not delivery as he was demand as to order 3 can as it’s lose for him to just deliver 2 can then why the hell u are accepting the order if it’s of lose to you. Stop running your business and harassing people.

Well I fool enough to think that if I take the subscription they ll ensure in timely delivery but as usual no response.

Such a pathetic company and service. I have initiated for subscription cancellation. I want the subscription amount of Rs 986 to be refunded and the security deposit of Rs. 450 for the previous order( pls be informed I will not run away with your empty bottles so arrange for the empty can pickup and refund at the earliest. Failing which I will be forced to file complaint you for cheating g and harassing the customer.

Hello,
We generally buy the 20l bisleri cans this never happened earlier but newly since 2months and not at all happy about the worms in the drinking water why ?? we pay to get worms ?? it's really disgusting and get sick because of this water on top of other diseases in this world, tis was lesser for us .. Never going to trust anymore this brand and decided not to buy if it was first time I would hav ignored probably thinking mayb...

I have placed an order for empty jar collection on 6th Nov 2022. Today is 16th Nov. No one came to pickup the jars. No update whatsoever
Their helpline portal also doesnt work properly. It is really a very bad experience from a brand like bislery and I felt like cheated on the name of security deposit.