[Resolved] Bisleri International — Delivery complaint

Vinaykp0657

from Hyderabad, Telangana

Jun 21, 2023

Address: Hyderabad

I am writing of a matter which I am confident will be of interest to you.
On Saturday (17/06/2023), I placed an order of two 20 Liters water Jar. Having been promised by Bisleri standards expected delivery on Monday (19/06/2023). I am upset that my order is not yet delivered, even after making a number of calls to your staffs who were unable to help me or provide me with an updated delivery date and time, rather than that two-customer care executive and one Senior person from Bisleri only fooled me to their best possible extent.
I would like to know that I had foreseen the possibility of continuing with Bisleri in future. Unfortunately, however, that will not happen if I am to expect this type of service from a brand like Bisleri. Surely, and I believe my unfortunate experience is not in alignment with your reputation, which I hear and noticed.

ORDER # BOTSA-003HY-2881977

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Mar 27, 2024

Complaint marked as Resolved

Bisleri International customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2024

Bisleri International Customer Care's response Dear Customer,

Greetings from Bisleri International!

We trust that the query has been resolved.

If there are any additional concerns or if you require further assistance, please feel free to reach out to our dedicated customer care team on the toll-free no.[protected] or via email at [protected]@bisleri.co.in.

Regards
Team Bisleri

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Comments

Padmanabhan Menon

Mar 10, 2025

My Subscription SUB-201396 – Complaint.
My Mobile: [protected]

My Name: P Menon

Delivery Address: 108 Ashirwad Apartments Plot 11 Sector 12,

Dwarka Delhi India 110078

I am a Registered Senior Citizen of 75 years and suffering from Back Pain. I requested the delivery boy to place the consignment of 3 Nos. 20 Ltr Jars in my balcony and pick up empty bottles from there. He refused my pleading and left the heavy bottles at the entrance door. Ultimately, I had to disturb my neighbors and take help from them.

Though I am a subscriber since last two years, I have found so far every delivery person sincere and good mannered. But the young boy in question is very young, probably, the young blood in him have made him behave like that.

For me it is a serious matter. Please do not send him any further for delivery in our area or to my flat. If he comes, next time with the same behavior, I will not take delivery from him, which please note.

Complaint About Delivery Boy: Mr. Aman (said to be)

His Mobile No. [protected]

Delivery order in question: BSBRA-016DE-7395843

Date of Delivery: 09 March 2025

Please acknowledge the complaint and revert with the action taken report.