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Bisleri International Complaints & Reviews

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Updated: May 1, 2025
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Bisleri International reviews & complaints(499)

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A
abhishekkr0295
from Hyderabad, Telangana
May 1, 2025
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Repeated Delivery Failure and Miscommunication

Address: Hyderabad

I am writing to express my deep dissatisfaction and frustration regarding a recent order that has yet to be delivered, despite multiple assurances from your team.

My order was promised to be delivered on two separate occasions—both of which were missed without any proper update or explanation. To make matters worse, during a recent call, a voice process associate misled me about the delivery status, which further added to...
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A
AnuDaniel31
Mar 24, 2025
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20 litre water

Address: kakkanadu ernakulam kerala india

20 litre water that i got last week and this week are both spoiled. It tastes bad.
also smells bad....
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S
Sarora9
from Faridabad, Haryana
Mar 21, 2025
May 27, 2025
This thread was updated on May 27, 2025
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Bisleri 20 liter jar not delivered

Bisleri 20 liter jar not delivered as booked on 18th MArch 2025 with order number Order # 00262487
i m regular user more than 2 year.

please look into.

This issue happened not first time, since last 3 month it is occuring and your staff not supportive even then they are misbehaving ....
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A
ams_aravind
Feb 27, 2025
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Non responsive regarding the delivery of my order

I had booked 2 cns of 20ltrs water from bisleri app. On[protected] with order id 00078267 by paying the requisite fee of rs. 173 (After coupon discount). Bur till now i. E.[protected] i have not received my order, no one is answering my call to the number mentioned in their website. Even i have tried cancelling the order but it is still pending cancellation and i did not receive my fee paid to the order....
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J
joseph cheriyan
Jul 23, 2024
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Quality issue with recent water delivery

Address: No A7, jains ansruta apartment

Subject: Urgent: Quality Issue with Recent Water Delivery -
Request for Immediate Action Dear Bisleri Support Team,
I am writing to express my dissatisfaction with the quality of water delivered under the ticket #BSLRE-047-[protected].
This follows a previous complaint with support ticket #142992, which has been closed without satisfactory resolution.
Despite your assurance to monitor and maintain the quality...
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Nandu M S
from Chennai, Tamil Nadu
Jun 16, 2024
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not picking up my empty jar orders:botsa-047ch-4844376 and botsa-047ch-4844368

Website: www.bisleri.com

I raised an empty jar pickup request on 11th Apr 2024 and it is today 16-Jun 2024 but still it the pick up has not happened. The below are the details of Pick up order

Empty jar Orders:BOTSA-047CH-4844376 and BOTSA-047CH-4844368

I keep getting automated SMS and email regarding pick up but till date i cloud not reach anyone nor no one called me for pick up.

Either the empty jar to be provided free...
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Pragatijindal
from Noida, Uttar Pradesh
Apr 9, 2024
Jun 11, 2024
This thread was updated on Jun 11, 2024
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Dust particles in water

We have bought two bottle yesterday the premium one vedica, the particles were there isn the bottle, first me and my family drank without noticing, thn saw in second bottle, we got sick, i am afraid what you guys are selling in name of bisleri, i would suggest to close your company.
I will right a complaint to consumer court also will share all your vedios to social media so that people should aware what they are getting ....
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P
Pratham777
from Mira-Bhayandar, Maharashtra
Feb 28, 2024
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Empty Jar not picked up

Order ID- BOTSA-071TH-3836586

I have raised the bisleri empty jar picked up request on November 2023. I have followed up via email and over customer support but no one from Bisleri team came to pick up the empty JAR....
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J
Jahanzeb
Feb 16, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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20ltr empty can pickup Order#BOTSA-016DE-4160660

Address: New Delhi-110025
Website: www.bisleri.com

I had raised an empty jar pickup request on 2-Jan 2024 and it is today 16-Feb 2024 but still it has not been picked up. Only getting fake sms & emails
regarding pickup but neither the pickup team called me nor did they come to pick it up.
I had also called Bisleri CUSTOMER CARE team multiple times and they are kust wasting my time and energy with providing any resolution .

Today again I called Bisleri CUSTOMER...
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J
Jahanzeb
Jan 23, 2024
Feb 5, 2024
This thread was updated on Feb 5, 2024
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20ltr empty can pickup- Order#BOTSA-016DE-4160660

I had raised an empty jar pickup request on 2-Jan 2024 and it is 23-Jan 2024 but still it has not been picked up. Only getting sms regarding pickup but neither the pickup team called me nor did they come to pick it up.
I had also called Bisleri CUSTOMER CARE team on 15th Jan'24 .

Today again I called Bisleri CUSTOMER CARE team and they assured that empty jar will be picked today for sure.
I got the pickup sms...
+5 photos
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V
Viplav Baxi
Dec 22, 2023
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Subscription service

Address: Delhi

I ordered a weekly delivery subscription in Oct 2023. Its December end 2023, and despite regular weekly follow ups with distributor, area manager and ecommerce managers, I have received just 3 deliveries. At this point, I am just wondering if it is the practice of Bisleri to display such fraudulent behavior....
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P
priya90939
from New Delhi, Delhi
Dec 12, 2023
Jan 25, 2024
This thread was updated on Jan 25, 2024
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Didn't receive bisleri water cans after 7days of ordering

Address: Munirka, New Delhi-110067

After a total of 10 calls, multiple escalations via the call center and waiting for 7 days, I still do not have my order.

Order I'd: BOTDB-016DE-3997546

I've ordered two bisleri water can on 5th December 8 am.
In the afternoon, I received the out-of-delivery message and shared the distributor's contact number.
After that, I made many calls to distributor and customer care until now and requested...
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M
maheshwaram sateesh kumar
Nov 24, 2023
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Order no.BSBSA-003HY-3913882 ,Payment is done, Delay in Delivery of two 20L Bisleri water, Worst Service

I have ordered / scheduled delivery of two 20L can's on Friday (17th Nov 2023), since then distibutor or agent are reshceduling delivery of water can's without my notice.

Due to which I didn't have drinking water at home and had to bought one can from local shop (i am not sure about the quality as they are filtered locally).

I have been following up with Bisleri Customer Care everyday and they assure delivery...
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R
Ranjan 2023
Nov 24, 2023
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Bitter experience with Bisleri customer care team (Order #BOTSA-003HY-3898834)

I have a bitter experience with Bisleri customer care team (Order #BOTSA-003HY[protected]. They are highly unprofessional. It's quite disgusting talking and expecting any good service from Team Bisleri.

I have booked my refill days back and since long time every day they are giving false commitments. Very much unprofessional.

Thank you,
Ranjan,
Cell No [protected]....
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K
Kritika Sunam
Nov 24, 2023
Feb 28, 2024
This thread was updated on Feb 28, 2024
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ORDER # BOTSA-071TH-3718A month since Bisleri has not yet picked up my two empty 20 Litres Can, I want my deposit back right now!!

On 15th October 2023, I have raised a request to pick up my 2 20L empty cans which i had ordered, still there is no response and i had contacted the delivery guy so much and he has now said that he has gone to his village so he could not pick up the cans, is this behaviour you show to your customers?
I want my refund of deposit as soon as possible for the empty cans, otherwise i shall not hesitate to sue against you....
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R
rk290864
from Mumbai, Maharashtra
Nov 23, 2023
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Not received

Address: Mumbai
Website: www.bisleri.com/product-listing?city_id=8

BOTDB-008MU-3913125.

Order for drinking water booked on 19th Nov. Paid Rs 500.

Water not delivered...
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N
nkgoswami
from MATHURA, Uttar Pradesh
Nov 23, 2023
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Defective and Impure Bisleri Mineral Water

RESPECTFULLY SHOWETH:
I, the undersigned complainant, wish to submit the following details for your consideration:
1. Details of Purchase : On 7th November 2023, I purchased two 20 liters Bisleri bottles from the authorized distributor, SATNAM ENTERPRISES, located at 49-B, Krishna Nagar, Mathura. The bottles bear the manufacturing details as follows:
• Manufacturing date:[protected]
• Batch number: SE-307br...
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T
tausifvoda
from Thane, Maharashtra
Oct 30, 2023
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Order No. BOTRA-071TH-3791659 delayed by 3 days and local contact is not responding.

Address: Kasarvadavali, Thane west , 400615

Hi,
Since last 3 days Iam pending to receive delivery of 2 bottler of Bisleri 20L and the local supplier keeps rejecting my calls.
We have been without water for over 6 hours and this is such a pathetic customer service from Bisleri.
Complaint number[protected] is also raised, however to no avail.
Attached is the message that the supplier keeps sending and delaying the dates on its own....
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M
Mithul Raj
from Hyderabad, Telangana
Oct 11, 2023
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Fake promises and not delivering after collecting the money

Address: Hyderabad, Telangana

Bialeri india has collected money for 1 month delivery (4 times in a month) how we nowhere deliver the items or delays by 2 days. I would like to raise this concern to compensate additional water payment done due to delayed services...
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S
Snitin2422
from Bengaluru, Karnataka
Oct 11, 2023
Feb 22, 2024
This thread was updated on Feb 22, 2024
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No delivery

Without delievering order distributor simply updated that two 20 ltr bottles are delivered, after complaining to customer care for 3 days nothing is resolved...
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