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Bisleri International Complaints & Reviews

www.bisleri.com
2.1
Updated: Jun 18, 2025
Complaints 503
Resolved
208
Unresolved
295
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Bisleri International reviews & complaints(503)

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B
Balaprasee
from Kochi, Kerala
Jun 18, 2025
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Empty jar pickup 4 nos and refund of deposit - reg

I am writing to express my disappointment regarding an unresolved pickup request for 4 empty jars associated with ID no.[protected], placed on 31st May 2025. At the time of the initial purchase, I paid a caution deposit of ₹150 per jar.

Despite multiple reminders following my pickup request, no action has been taken to retrieve the jars. I have since relocated to a different state and, as instructed, arranged for the jars...
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Debarghya1
Jun 4, 2025
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Fraud: No supply in spite fo payment and misleading commitments

Writing this complaint to express my extreme dissatisfaction with the service provided by Bisleri. This is my third order with Bisleri, and I am extremely disappointed to say that I am facing the same issue again. The bottles that I ordered 5 days ago have still not been delivered, despite numerous assurances from Bisleri's customer care team.

I had a conversation with Bisleri's customer care executive, who promised that the...
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A
abhishekkr0295
from Hyderabad, Telangana
May 1, 2025
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Repeated Delivery Failure and Miscommunication

Address: Hyderabad

I am writing to express my deep dissatisfaction and frustration regarding a recent order that has yet to be delivered, despite multiple assurances from your team.

My order was promised to be delivered on two separate occasions—both of which were missed without any proper update or explanation. To make matters worse, during a recent call, a voice process associate misled me about the delivery status, which further added to...
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puja.k2592
from Mumbai, Maharashtra
Apr 7, 2025
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Subscription order not delivered, Refund Not initiated_April 2025

Address: Bisleri, Andheri East Mumbai

Hi,

I recently placed a water subscription order with bisleri on 3/04/2025, with ID: SUB-252847. They did not deliver the order on the said subscription date 4/04/2025. Hence I cancelled the subscription and raised a refund request, till date they not sent the refund amount and when I raised a complaint no body is responding. On the website it is showing the refund has been initiated but I have not received any amount in my...
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A
AnuDaniel31
Mar 24, 2025
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20 litre water

Address: kakkanadu ernakulam kerala india

20 litre water that i got last week and this week are both spoiled. It tastes bad.
also smells bad....
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S
Sarora9
from Faridabad, Haryana
Mar 21, 2025
May 27, 2025
This thread was updated on May 27, 2025
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Bisleri 20 liter jar not delivered

Bisleri 20 liter jar not delivered as booked on 18th MArch 2025 with order number Order # 00262487
i m regular user more than 2 year.

please look into.

This issue happened not first time, since last 3 month it is occuring and your staff not supportive even then they are misbehaving ....
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A
ams_aravind
Feb 27, 2025
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Non responsive regarding the delivery of my order

I had booked 2 cns of 20ltrs water from bisleri app. On[protected] with order id 00078267 by paying the requisite fee of rs. 173 (After coupon discount). Bur till now i. E.[protected] i have not received my order, no one is answering my call to the number mentioned in their website. Even i have tried cancelling the order but it is still pending cancellation and i did not receive my fee paid to the order....
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J
joseph cheriyan
Jul 23, 2024
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Quality issue with recent water delivery

Address: No A7, jains ansruta apartment

Subject: Urgent: Quality Issue with Recent Water Delivery -
Request for Immediate Action Dear Bisleri Support Team,
I am writing to express my dissatisfaction with the quality of water delivered under the ticket #BSLRE-047-[protected].
This follows a previous complaint with support ticket #142992, which has been closed without satisfactory resolution.
Despite your assurance to monitor and maintain the quality...
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K
KDeepanjanK
Jul 2, 2024
Jul 4, 2024
This thread was updated on Jul 4, 2024
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Bisleri International 20ltr empty can pickup Order#BOTSA-001BA-5384374

Address: Bangalore - 560067

Hi,

My Bisleri empty jar pickup request order id: BOTSA-001BA-5384374 is not yet picked up by the delivery agent even though the order was placed on 11th June 2024.

The pickup agent SUDHI GOWDA with mobile number [protected] is not answering my phone calls even though it was scheduled to be picked up on 28th June, 1st July ? what should I do now ? How can I return the empty jars ? How can I get my 300 rupees...
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N
Nandu M S
from Chennai, Tamil Nadu
Jun 16, 2024
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Website: www.bisleri.com

I raised an empty jar pickup request on 11th Apr 2024 and it is today 16-Jun 2024 but still it the pick up has not happened. The below are the details of Pick up order

Empty jar Orders:BOTSA-047CH-4844376 and BOTSA-047CH-4844368

I keep getting automated SMS and email regarding pick up but till date i cloud not reach anyone nor no one called me for pick up.

Either the empty jar to be provided free instead of charging a deposit amount or Pick up to be made for empty jar as per the request as the customer has already paid.
Bisleri International customer support has been notified about the posted complaint.
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    P
    Pragatijindal
    from Noida, Uttar Pradesh
    Apr 9, 2024
    Jun 11, 2024
    This thread was updated on Jun 11, 2024
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    Resolved

    Dust particles in water

    We have bought two bottle yesterday the premium one vedica, the particles were there isn the bottle, first me and my family drank without noticing, thn saw in second bottle, we got sick, i am afraid what you guys are selling in name of bisleri, i would suggest to close your company.
    I will right a complaint to consumer court also will share all your vedios to social media so that people should aware what they are getting ....
    +1 videos
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    P
    Pratham777
    from Mira-Bhayandar, Maharashtra
    Feb 28, 2024
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    Order ID- BOTSA-071TH-3836586

    I have raised the bisleri empty jar picked up request on November 2023. I have followed up via email and over customer support but no one from Bisleri team came to pick up the empty JAR.
    Bisleri International customer support has been notified about the posted complaint.
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      J
      Jahanzeb
      Feb 16, 2024
      Feb 22, 2024
      This thread was updated on Feb 22, 2024
      Resolved
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      Resolved

      20ltr empty can pickup Order#BOTSA-016DE-4160660

      Address: New Delhi-110025
      Website: www.bisleri.com

      I had raised an empty jar pickup request on 2-Jan 2024 and it is today 16-Feb 2024 but still it has not been picked up. Only getting fake sms & emails
      regarding pickup but neither the pickup team called me nor did they come to pick it up.
      I had also called Bisleri CUSTOMER CARE team multiple times and they are kust wasting my time and energy with providing any resolution .

      Today again I called Bisleri CUSTOMER...
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      J
      Jahanzeb
      Jan 23, 2024
      Feb 5, 2024
      This thread was updated on Feb 5, 2024
      Resolved
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      Resolved

      I had raised an empty jar pickup request on 2-Jan 2024 and it is 23-Jan 2024 but still it has not been picked up. Only getting sms regarding pickup but neither the pickup team called me nor did they come to pick it up.
      I had also called Bisleri CUSTOMER CARE team on 15th Jan'24 .

      Today again I called Bisleri CUSTOMER CARE team and they assured that empty jar will be picked today for sure.
      I got the pickup sms @ 8:31pm and @ 9pm I got another sms that pickup was unsuccessful and will be retried on 7-Feb'24.

      This thing is happening week after week. Could the bisleri team answer me that why this ### is going-on day after day?
      Extremely ridiculous and unprofessional behaviour that is very annoying now and totally unacceptable .

      Snapshots attached for reference. I want a reply that why such thing is happening.
      Mar 11, 2024
      Complaint marked as Resolved 
      Bisleri International customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2024
      Bisleri International Customer Care's response       customer is out of station, and he will come back on February 15, 2023. then we will reschedule the pickup, and this confirmation mail will be sent to the customer.
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        V
        Viplav Baxi
        Dec 22, 2023
        Feb 22, 2024
        This thread was updated on Feb 22, 2024
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        Subscription service

        Address: Delhi

        I ordered a weekly delivery subscription in Oct 2023. Its December end 2023, and despite regular weekly follow ups with distributor, area manager and ecommerce managers, I have received just 3 deliveries. At this point, I am just wondering if it is the practice of Bisleri to display such fraudulent behavior....
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        P
        priya90939
        from New Delhi, Delhi
        Dec 12, 2023
        Dec 17, 2025
        This thread was updated on Dec 17, 2025
        Resolved
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        Resolved

        Didn't receive bisleri water cans after 7days of ordering

        Address: Munirka, New Delhi-110067

        After a total of 10 calls, multiple escalations via the call center and waiting for 7 days, I still do not have my order.

        Order I'd: BOTDB-016DE-3997546

        I've ordered two bisleri water can on 5th December 8 am.
        In the afternoon, I received the out-of-delivery message and shared the distributor's contact number.
        After that, I made many calls to distributor and customer care until now and requested...
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        M
        maheshwaram sateesh kumar
        Nov 24, 2023
        Feb 22, 2024
        This thread was updated on Feb 22, 2024
        Resolved
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        Resolved

        Order no.BSBSA-003HY-3913882 ,Payment is done, Delay in Delivery of two 20L Bisleri water, Worst Service

        I have ordered / scheduled delivery of two 20L can's on Friday (17th Nov 2023), since then distibutor or agent are reshceduling delivery of water can's without my notice.

        Due to which I didn't have drinking water at home and had to bought one can from local shop (i am not sure about the quality as they are filtered locally).

        I have been following up with Bisleri Customer Care everyday and they assure delivery...
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        R
        Ranjan 2023
        Nov 24, 2023
        Feb 22, 2024
        This thread was updated on Feb 22, 2024
        Resolved
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        Resolved

        I have a bitter experience with Bisleri customer care team (Order #BOTSA-003HY[protected]. They are highly unprofessional. It's quite disgusting talking and expecting any good service from Team Bisleri.

        I have booked my refill days back and since long time every day they are giving false commitments. Very much unprofessional.

        Thank you,
        Ranjan,
        Cell No [protected].
        Mar 25, 2024
        Complaint marked as Resolved 
        Bisleri International customer support has been notified about the posted complaint.
        Verified Support
        Feb 22, 2024
        Bisleri International Customer Care's response         Dear Sir/ Madam,

        The complainant has been provided with a suitable resolution and therefore please withdraw/close the open complaint.

        Regards
        Team Bisleri
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          K
          Kritika Sunam
          Nov 24, 2023
          Feb 28, 2024
          This thread was updated on Feb 28, 2024
          Resolved
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          Resolved

          On 15th October 2023, I have raised a request to pick up my 2 20L empty cans which i had ordered, still there is no response and i had contacted the delivery guy so much and he has now said that he has gone to his village so he could not pick up the cans, is this behaviour you show to your customers?
          I want my refund of deposit as soon as possible for the empty cans, otherwise i shall not hesitate to sue against you.
          Jun 16, 2024
          Complaint marked as Resolved 
          Bisleri International customer support has been notified about the posted complaint.
          Verified Support
          Feb 28, 2024
          Bisleri International Customer Care's response           Dear Sir/ Madam,

          The complainant has been provided with a suitable resolution and therefore please withdraw/close the open complaint.

          Regards
          Team Bisleri
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            R
            rk290864
            from Mumbai, Maharashtra
            Nov 23, 2023
            Feb 22, 2024
            This thread was updated on Feb 22, 2024
            Resolved
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            Resolved

            Not received

            Address: Mumbai
            Website: www.bisleri.com/product-listing?city_id=8

            BOTDB-008MU-3913125.

            Order for drinking water booked on 19th Nov. Paid Rs 500.

            Water not delivered...
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