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Bisleri International Complaints & Reviews

www.bisleri.com

2.1

Updated: May 1, 2025

Complaints 499

Resolved

207

Unresolved

292

Good! Bisleri International values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bisleri International step up their efforts to fully resolve all complaints 👍

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Dust particles in water

20ltr empty can pickup Order#BOTSA-016DE-4160660

20ltr empty can pickup- Order#BOTSA-016DE-4160660

Subscription service

Didn't receive bisleri water cans after 7days of ordering

Most useful reviews

20 litre Bottle return

Foul Smell in Bisleri's water

no mrp,manufacturing date or batch number

Bad smell like Fish Tank or Fungus water

Water not delivered and the customer care who doesn't care.. and the dealer who cheats

Water supply suddenly stopped Ticket #123340 no refund no response

Featured stories

Fraud: Not delivering bottles after receiving payment

Bisleri International reviews & complaints(499)

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Address: Hyderabad

I am writing to express my deep dissatisfaction and frustration regarding a recent order that has yet to be delivered, despite multiple assurances from your team.

My order was promised to be delivered on two separate occasions—both of which were missed without any proper update or explanation. To make matters worse, during a recent call, a voice process associate misled me about the delivery status, which further added to...

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Address: kakkanadu ernakulam kerala india

20 litre water that i got last week and this week are both spoiled. It tastes bad.
also smells bad....

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Bisleri 20 liter jar not delivered as booked on 18th MArch 2025 with order number Order # 00262487
i m regular user more than 2 year.

please look into.

This issue happened not first time, since last 3 month it is occuring and your staff not supportive even then they are misbehaving ....

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I had booked 2 cns of 20ltrs water from bisleri app. On[protected] with order id 00078267 by paying the requisite fee of rs. 173 (After coupon discount). Bur till now i. E.[protected] i have not received my order, no one is answering my call to the number mentioned in their website. Even i have tried cancelling the order but it is still pending cancellation and i did not receive my fee paid to the order....

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Address: No A7, jains ansruta apartment

Subject: Urgent: Quality Issue with Recent Water Delivery -
Request for Immediate Action Dear Bisleri Support Team,
I am writing to express my dissatisfaction with the quality of water delivered under the ticket #BSLRE-047-[protected].
This follows a previous complaint with support ticket #142992, which has been closed without satisfactory resolution.
Despite your assurance to monitor and maintain the quality...

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Website: www.bisleri.com

I raised an empty jar pickup request on 11th Apr 2024 and it is today 16-Jun 2024 but still it the pick up has not happened. The below are the details of Pick up order

Empty jar Orders:BOTSA-047CH-4844376 and BOTSA-047CH-4844368

I keep getting automated SMS and email regarding pick up but till date i cloud not reach anyone nor no one called me for pick up.

Either the empty jar to be provided free...

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We have bought two bottle yesterday the premium one vedica, the particles were there isn the bottle, first me and my family drank without noticing, thn saw in second bottle, we got sick, i am afraid what you guys are selling in name of bisleri, i would suggest to close your company.
I will right a complaint to consumer court also will share all your vedios to social media so that people should aware what they are getting ....

+1 videos

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Order ID- BOTSA-071TH-3836586

I have raised the bisleri empty jar picked up request on November 2023. I have followed up via email and over customer support but no one from Bisleri team came to pick up the empty JAR....

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Address: New Delhi-110025

Website: www.bisleri.com

I had raised an empty jar pickup request on 2-Jan 2024 and it is today 16-Feb 2024 but still it has not been picked up. Only getting fake sms & emails
regarding pickup but neither the pickup team called me nor did they come to pick it up.
I had also called Bisleri CUSTOMER CARE team multiple times and they are kust wasting my time and energy with providing any resolution .

Today again I called Bisleri CUSTOMER...

+1 photos

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I had raised an empty jar pickup request on 2-Jan 2024 and it is 23-Jan 2024 but still it has not been picked up. Only getting sms regarding pickup but neither the pickup team called me nor did they come to pick it up.
I had also called Bisleri CUSTOMER CARE team on 15th Jan'24 .

Today again I called Bisleri CUSTOMER CARE team and they assured that empty jar will be picked today for sure.
I got the pickup sms...

+5 photos

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Address: Delhi

I ordered a weekly delivery subscription in Oct 2023. Its December end 2023, and despite regular weekly follow ups with distributor, area manager and ecommerce managers, I have received just 3 deliveries. At this point, I am just wondering if it is the practice of Bisleri to display such fraudulent behavior....

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Address: Munirka, New Delhi-110067

After a total of 10 calls, multiple escalations via the call center and waiting for 7 days, I still do not have my order.

Order I'd: BOTDB-016DE-3997546

I've ordered two bisleri water can on 5th December 8 am.
In the afternoon, I received the out-of-delivery message and shared the distributor's contact number.
After that, I made many calls to distributor and customer care until now and requested...

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I have ordered / scheduled delivery of two 20L can's on Friday (17th Nov 2023), since then distibutor or agent are reshceduling delivery of water can's without my notice.

Due to which I didn't have drinking water at home and had to bought one can from local shop (i am not sure about the quality as they are filtered locally).

I have been following up with Bisleri Customer Care everyday and they assure delivery...

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I have a bitter experience with Bisleri customer care team (Order #BOTSA-003HY[protected]. They are highly unprofessional. It's quite disgusting talking and expecting any good service from Team Bisleri.

I have booked my refill days back and since long time every day they are giving false commitments. Very much unprofessional.

Thank you,
Ranjan,
Cell No [protected]....

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On 15th October 2023, I have raised a request to pick up my 2 20L empty cans which i had ordered, still there is no response and i had contacted the delivery guy so much and he has now said that he has gone to his village so he could not pick up the cans, is this behaviour you show to your customers?
I want my refund of deposit as soon as possible for the empty cans, otherwise i shall not hesitate to sue against you....

+2 photos

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Address: Mumbai

Website: www.bisleri.com/product-listing?city_id=8

BOTDB-008MU-3913125.

Order for drinking water booked on 19th Nov. Paid Rs 500.

Water not delivered...

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RESPECTFULLY SHOWETH:
I, the undersigned complainant, wish to submit the following details for your consideration:
1. Details of Purchase : On 7th November 2023, I purchased two 20 liters Bisleri bottles from the authorized distributor, SATNAM ENTERPRISES, located at 49-B, Krishna Nagar, Mathura. The bottles bear the manufacturing details as follows:
• Manufacturing date:[protected]
• Batch number: SE-307br...

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Address: Kasarvadavali, Thane west , 400615

Hi,
Since last 3 days Iam pending to receive delivery of 2 bottler of Bisleri 20L and the local supplier keeps rejecting my calls.
We have been without water for over 6 hours and this is such a pathetic customer service from Bisleri.
Complaint number[protected] is also raised, however to no avail.
Attached is the message that the supplier keeps sending and delaying the dates on its own....

+1 photos

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Address: Hyderabad, Telangana

Bialeri india has collected money for 1 month delivery (4 times in a month) how we nowhere deliver the items or delays by 2 days. I would like to raise this concern to compensate additional water payment done due to delayed services...

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Without delievering order distributor simply updated that two 20 ltr bottles are delivered, after complaining to customer care for 3 days nothing is resolved...

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