Bisleri International — No update for a month regarding return of cans for refund of deposit

I have been constantly emailing and calling bisleri as I want to return 5 cans and get my deposit refunded. For every email I send I get an automated response and sometimes a call back from an executive who has no idea what's going on or what to do.
Is this such a difficult task?? How many days more should I follow up? Very irresponsible attitude! I have my parents and in laws who are buy bisleri cans. After this experience I have asked them to cancel subscription.
Please take necessary actions.
Ticket number of my request with bisleri is 87128.

Regards
Greeshma
[protected]
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    Bisleri International Phone
    +91 11 2593 0241 [Delhi]
    +91 22 6144 7000 [Head Office]
    +91 12 0277 7287 [Sahibabad]
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    Western Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400099
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