Bisleri International — Pre booked water jars not delivered as per schedule

Address:

Hyderabad

My order no. BSLRE-003HY-154603 which was due for delivery today on 30th Aug 2021 has not reached me. On contacting your delivery agent Mr. Vijay (M- [protected]) @ 5:45 pm today I was told that my name does not appear on his list. This is utter nonsense because yesterday I received a call from your backend asking about the no. of empty jars and confirming my order for Monday 30th Aug 2021. Then, how come today your agent could not find my name on his delivery list.This same problem occurred on July 26th 2021 also (refer to the trailing mail), thereafter your team called and assured me that this won't be repeated. However, the same issue has cropped up again now. Please investigate the matter urgently and ARRANGE TO DELIVER MY ORDER TOMORROW WITHOUT FAIL OR FURTHER REMINDER.