Blackberry — Blackberry phone not replace

Address:

Mumbai City, Maharashtra

hello my name siddhartha i have submetted phone in blackberryZ3 service center @ vile parle prime mall that phone in warrenty period (work order no 62137)( ishu in phone spot on display ) 28 feb i got call from service center u pay the amount for ishu resolve the ishu, my phone isnt damage bt still he req money i dont no whats happening pls chek and revert ([protected]) my mobile no