[Resolved]  Blackberry — Fraud, Cheating, Misbehavior, Foul game by Blackberry staff at R City Mall Ghatkopar, Mumbai, India on 4/May/2014

Address:

Mumbai City, Maharashtra

This is against the staff of Blackberry who organized an event in R City Mall, Ghatokpar Mumbai, India premises on May 4, 2014, I want to do a legal processing against them for Fraud, Cheating, Misbehavior and doing unfair practice. I was one of the winners of the Blackberry Z10 in the event conducted at R City on May 4. They were asking people to unlock the phone with picture password and whoever does that was about to win the new blackberry Z10. When I did that in a few seconds, they immediately told me that I need to play another round now... (which they never told until i unlocked the screen). The said that they will play the next round in 5 minutes and then kept me waiting for around 2 hours until the entire audience/public started to evacuate the event kiosk. At around 9:30pm when the kiosk was almost only left with the organizers and their staff, they asked me to a play a typing test on the back of the stage with no one watching except their staff. They told me that I would have to type a sentence given by their expert and I will get 30 seconds "using my phone". They told that their expert can type the same sentence faster by using blackberry. I raised a question at this - anyone why already knows the sentence can create shortcuts in his/her phone so obviously type faster, or may be the expert selected sentences made by words which the new blackberry suggests while you are trying to type. This is not a fair typing test. I asked that the sentence that I and their expert need to type should either come from someone in audiences or the sentences should be given to me and I should be given at least 5 minutes to prepare - as their expert would have tried the same sentence already many times. I asked them to play a fair game which they denied to. The expert then asked me how did I unlock the screen password in fist round and started asking me the unlock pin. I told no matter how I opened, the game was to unlock it, not to tell him the password. He said its not fair and they will not give the phone away to me. After this entire incident at around 9:30, their staff members started misbehaving, raising fingers and talking loudly to me and my wife who was there with a 4 month old kid. They misbehaved, cheated on us and told us that they will not give away the phone. I also asked them to call their seniors but they said that they themselves were seniors and they were not going to call anyone. I reported this to on call duty manager at the information desk and asked him for help by calling police for reporting their fraud and cheat. The on call Duty Manager also backed from calling police and said that its a matter between BBM staff and me and he should not be involved. I and Duty Manager requested the BBM staff to tell their name and provide their contact card to me - which they denied. With all this, it was clear that they did not had an intention to give away phone, they were just showing off to the public and cheating with me and other people. The way they misbehaved, cheated and played a foul game with me and my wife was inhuman and I will definitely report it to legal authorities for necessary action. Hence request you to please take necessary action against blackberry people