[Resolved]  Blackberry — no status about my BB Z10 given for service even after 1 month

Address:

Mumbai City, Maharashtra

Below is the series of communication from my side but no response either from the service center nor from the regional manager who neither is picking my calls nor responding to my sms (after calling more than 20 times) iam only getting a message that i will be replaced with a new phone but the service center has no idea when? mr ashish Waiting for some status regarding my mobile. Pls give me an update. I am being put into lot of stressful situation because of the delay from ur side. Idont want to go to other options of getting my mobile. So pls give me a reply Regards Nixon ------Original Message------ To: blackberry.service.[protected]@gmail.com. To: ashish.[protected]@ensureservices.in Subject: Fw: No status on my mobile z10 even after final delivery deadline Sent: Sep 6, 2014 14:13 Waiting for ur acknowledgement ------Original Message------ To: ashish.[protected]@ensureservices.in To: blackberry.service Subject: Fw: No status on my mobile z10 even after final delivery deadline Sent: Sep 6, 2014 14:10 ------Original Message------ To: ashish.[protected]@ensureservices.in Cc: blackberry.service.[protected]@gmail.com. Subject: Re: No status on my mobile z10 even after final delivery deadline Sent: Sep 6, 2014 14:07 Reminder ------Original Message------ To: ashish.[protected]@ensureservices.co.in. Cc: blackberry.service.[protected]@gmail.com. Subject: Fw: No status on my mobile z10 even after final delivery deadline Sent: Sep 6, 2014 13:32 ------Original Message------ To: blackberry/[protected]@gmail.com To: nixon Subject: No status on my mobile z10 even after final delivery deadline Sent: Sep 5, 2014 19:24 Dear sir This is with regard to my z10 mobile on warranty which I gave for repair on 9th aug, and my reference no is 52638 for which I was given a deadline of max 1month and since then I have visited and called ur center so many times but till today I do not have any clarity as to when I will get my mobile back, as I get only one message that I will be replaced with a new mobile. I am really feedup with the service and I am thinking I made my biggest mistake of paying 44 thousand and buying BB. I tried calling the manager mr ashish mob no [protected] but there was no response at all. I have been put in such uncomfortable position by not even giving me a similar standby phone . I request u to pls respond and give me a solution immedietly. Waiting for your response Regards Nixon