BloomsVilla Complaints & Reviews

I ordered flowers (lilies) on 29th November and opted for midnight delivery I even paid extra for the delivery i.e. Rs250
They didn't deliver it that day
They haven't delivered it till today
Please stop doing such frauds.
I've been constantly writing mails and there's no positive response
PLEASE REFUND INR 1499
Attaching a screenshot in which it is clearly mentioned that it will be delivered by 29th midnight for which I also paid extra
Order No.- BV22117519
Name- Sharon Saini

Dears,

Order No. BV22119860

Order Date - 10th Dec 2022

Agreed Delivery Date - 13th Dec 2022 (Morning 10 to 11am) Paid Extra for specific time delivery.

Status - Not Delivered.

Response - Very Very Poor

Telephone Response - 0% Response ([protected])

COMPLANT Registered to Bangaluru Crime Branch. Hope action will be taken and block this Blooms Villa completely and save the Peoples from unnecessary tension and getting cheated.

Thanks.

Dear Sir,

My Order Number - BV22119860

After receiving the money, they are not responding even. Called many times ([protected]) and no single response. The Function is over still not delivered the Ordered Cake & Flower. It's a pure online scam or Fraudulent.

Peoples don't believe.

Reported to Bangaluru Police / Crime Branch related this and submitted all documents.

Thanks.

Sender Name : Aditya Saraogi
Sender Phone : [protected]
Sender Email : [protected]@gmail.com

Receiver Name : Jyothi Iyer
Receiver Phone : [protected]
Receiver Address : rainbow vista rockgarden phase 2 kukatpally, 1908 Block F, Hyderabad, 500018

Delivery Type : Standard Free Delivery- 9 AM to 8 PM
Estimate Delivery Date/Time : 09-Dec-2022 - 3 PM to 6 PM

Your Complain Already In Open Status! Complaint ID : 23960

They have not delivered the ordered item but every time on mail it confirms that it has been delivered. But neither the receiver has received anything or I have got my money refunded.

Tried contacting their number but no response. Seek your assistance

One of the worst online store big time fraudsters. I had placed a order for lilies
on 9th Dec which never got delivered. I have sent many mail tried to call but never responded..
You place your order but you will not receive.nor you can cancel not you get your refund. Worst people working there customer care service never respond & once they pick up the call but all of sudden disconnect after the complaint... never ever trust this so called BLOOMSVILLA sh***.

Hai,
I ordered Cake & Flowers; nobody has called me for confirmation so far. I need to make sure the delivery to be on time (13th Dec 2022, Morning 10AM) as mentioned while ordering. Fixed time payment also initiated along with the order.

ORDER NO. BV 22119860

Atleast someone responds and value the customer.

Regards,
Ram

I have already submitted n number of complaints to customer care of Bloomsvilla. I was asking refund for not delivering gift not only on time but also not on the same day.

Order No. : : BV22118490.
Client Name:: Ronak Thaker
Order Date:: 4th Dec'22
Order To be delivered on date and Time(Preferred Time):: 12 to 3PM, 6th Dec'22
Order Delivered :: 7th December (Which was rejected by my wife as anniversary was already over on 6th December)

Expected solution:: Refund

Last Mail to the company ::

You have not delivered the order till yesterday 9pm as well.

I have reconfirmed it with security guard so please stop lying and I have recorded a statement from the Security guard which will help me when I will put claims on you.

So dear bloomsvilla team, kindly issue a refund because you have failed every commitment you have made. Neither it was delivered in PREFERRED TIME NOR IT IS DELIVERED ON NEXT COMMITTED TIME.(WHICH IS 6PM YESTERDAY) EVEN YOU FAILED TO DELIVERED THE PARCEL IN SAME DAY(BY 9-10-11PM IN THE NIGHT)... So Now issue my refund, the order has been ditched by us. Your delivery guy finally made call @ approx 10 am today. So dont make a joke now and immediately issue my refund.

Order was supposed for yesterday not for today so we are denying the delivery as order was not delivered YESTERDAY till 11:59PM.

Please beware!!! This is a bogus site. I ordered flowers for my uncle's funeral on 5th Dec 2022. These guys are so callous, they don't even spare the dead.
They charged extra for a morning delivery. But the item has not even reached. The status on the tracking changes from Out of Delivery and now to On Hold - Recipient not accepted order - which is ridiculous since the family is at home and no flowers have been delivered.
I've been calling customer care. They picked up only once to which the lady told me, they'll reimburse the Rs. 200 and cut the call abruptly. Since then, no calls have been picked up by them.
I have sent several emails on the email provided, but it seems that they've set up an automated response saying that the item is out for delivery and will be delivered shortly.

This website needs to be shut down since it's robbing people of hard-earned money. Please do no place an order with them.

I have ordered a flower on 5th of Dec morning .my sister anniversary occasion.
However I got an email like product is not available and you can choose cakes I place of that .I denied that and asked for refund.
Now they are saying it will cost 10 percent cancellation charge.
Even I aggred on that as well.i didn't get any response after a lot of emails also.
Please initiate refund as soon as possible.

Thanks
Vijay

Cake was ordered from Blooms villa.order number # BV22118249 order says delivered but it's not delivered.

No one is picking the calls and not responding to chats.

Its seems to be totally fraud store, I'm surprised how these kind of business are running in India and why there is no action against these kind of people....

So I wanted to send over a cake on my father's birthday and was looking for a same day delivery option. Since ferns and petals was not accpeting same day delivery orders and igp website was acting up, I decided to go with the new bloomsvilla website. I am based out of India and often need to use such websites. I was skeptical of providing my CC details but I was desperate so I took a leap of faith. And as was expected, this is a complete fraudulent website.
Details:
- Order No. - BV22117712
- There was an order confirmation email and then no calls were made to the recipient
- The order of course was not delivered but a fraudulent delivery email was generated the next day
- No their customer support is a scam as well, no one picks up calls
- If you check their website, on the contact us page, there is no physical address mentioned of the business, which is so shady, wish I had checked that before
- The sad part is Razorpay, which is a trusted payment gateway, is their payment vendor, so Razorpay is getting a cut out of the fraud money too. And if you use the netbanking and wallet methods of payment, you would notice, that Razorpay lists it as a trusted business, so thats speaks tonne about Razorpay's own ways of vetting their own customers.

This website, just collects credit card details of customers living abroad, so if you have made a payment with your card, be very alert of the transactions and should also set up sms alerts for any transaction here on.

Ideally I would love to get my money back, but lets face it, its gone gone gone and its never coming back. If you need to send cakes or gifts to someone, please use trusted sites like Swiggy or dont send a cake. Better than losing your personally identifiable data.

I've made an order and made the payment and scheduled the delivery date on 26/11/22 for a very special occasion, but didn't receive the order on that day, tried contacting the company for refund but they won't pickup the phone, please resolve my issue.

Purchased Lillies from their website. Bloomsvilla Order BV22116935.

Later they said Lillies are not available. Only roses available.

I requested cancellation as roses were not fit for the occasion.

They said if I want a money refund they will deduct Rs. 200. Since I cancelling. I reasoned with them that I am cancelling a substitute product since they are unable to provide me with a suitable substitute. It is not my fault that I am cancelling the order However, they were adamant and deducted Rs. 200.

This is clearly unfair business practices. Forcing customers to take a product they don't want, and penalising the customer if they do not accept.

The order is created, they took all the money and responded that they don't have the product. Now they are not picking up or talking about paying back. Unfortunately the reviews about this company was seen only later.

I have ordered flowers worth Rs.450 on 24th November order no. BV22116433, to be delivered oon 25th November. It was not delivered and on contacting customer service through chat, phone, email there is no response.

Please help me get the refund.

Did a mistake and will not repeat to use services of Bloomsvilla.

Ordered a Birthday cake from outside India and kept overseas calling them to be on hold for hours and useless people never answered. Their chat got a heading "We reply immediately" and God only knows what is Bloomsvilla's immediately meant.

Before they come innocently asking for order number, here it is BV22116060.

There is nothing called SERVICE with Bloomvilla, so be away from them.

Order BV22115464 which I paid is not delivered. Unable to call because all the numbers are not reachable and none to assist or to resolve issue. I want refund for the order which I paid but bloomsvilla didn't deliver.

I have ordered for birthday cake with pot of luck to deliver at a fixed time between 6pm to 7 pm on 04.11.2022 by paying Rs.1948/- with orders no.BV22112586 on the occasion of my brothers birthday.
But M/s Bloomsvilla has failed completely to deliver the items and i tried so many times to contact them and no response either online/offline.Request you take action against the concerned and arrange for refund immediately

The product which was ordered was not delivered and they took extra for early morning delivery, but it was delivered only by afternoon. Their customer care number provided was invalid and other methods are unresponsive

I ordered a cake on 3rd november 2022 in himachal pradesh but the state in the address was misinterpreted as some other state. I called the customer care and they told me they'll revert back but are not picking my call now. I have also sent an email and raised a complaint in their website but i am not getting any response.