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BloomsVilla Complaints & Reviews

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Last updated Nov 29, 2022
Complaints 293
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BloomsVilla reviews & complaints page 2

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Order I’d BV22100508
Order has to deliver yesterday but till today it haven’t delivered yet no positive reply
I hav trying to cal on [protected] but keeps on hold and then. Disconnect
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    Just pathetic. I ordered and paid extra for fixed time delivery flowers for my dad’s grave as it was his death anniversary and prayer. It did not turn up on the time and next day apart from getting a message that the flowers has been delivered- no contact, to whom it was delivered- nothing!
    I called customer care 5 times. As soon as they hear it order issue - they put on hold and never pick up the call again. Almost 4k inr was wasted....
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    I have ordered chocolate and flower to be delivered on 22-Aug-2022
    The order was not delivered till now, and they didn't refund the amount.

    I asked them to deliver my chocolate and flower the next day, but they didn't deliver. Even after three days of follow-up, I have not received the delivery. I have contacted customer care, but there was no response from them to the calls and messages.

    Why is this...
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    BLOOMSVILLA is a FRAUD CUSTOMER CHEATER company. Do not ORDER ANYTHING FROM THEM EVER. YOU WILL END UP LOSING YOUR MONEY and after that YOU WILL BE JUST CHASING THEM FOR REFUNDS THAT THEY NEVER GIVE.
    I had placed an order #BV2294807 on 8th August that had 3 items but they did not deliver the most expensive item worth Rs 799. I had raised several complaints with them but till today even after so many complaints. They you have not refunded...
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    Hello,

    I paid Rs. 749/- for delivery in slot 6am to 9am. Delivery did not happen hence I called customer care. They said we dont deliver in 6 am to 9am slot. So I asked in that case why did they take the order, to which they had no answer.
    They cancelled my order and now not refunding the money....
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    Hello,
    I had ordered for morning 7am to 9am delivery and paid Rs. 749/-
    The delivery did not happen. I called customer care and they cancelled my order.
    Now they are not refunding my money....
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    BloomsVilla — Order not delivered BV2298976

    BV2298976 Was supposed to have been delivered this morning by 0900am for which an additional amount of Rs.200 was charged extra, It is 1330 now and the order is not delivered yet

    +[protected] MS.Riya - initially replied to text on wahtsapp but later on stopped responding and subsequently the phone is switched off!!!

    Something is not right with this....
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    Placed an order on 11th Aug 22 for Rakhi to be sent to USA. The website itself showed delivery dates available along with time slot - so selected 12th Aug 22 for delivery. Paid full amount of INR 2199.
    Today is 23rd Aug product still not delivered - raised a complaint all they say is will be delivered
    https://www.bloomsvilla.com/...
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    Order BV2299031 is the order reference number. We are attempting to apprehend them, but they are not providing accurate information, and it appears to be a forgery, so I am requesting that this be treated as a priority and that appropriate action be taken against this company.
    BloomsVilla customer support has been notified about the posted complaint.
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      BV2298849 i placed an order on 21st aug 2022 which is not delivered yet pn top of that on 22nd aug 2022 i got a call for transfer of 150 rupees to bloomsvilla. When i told that i want to cancel the order then person at the other side said, he doesn't look into cancellation section and ended the call....
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      I have placed an order for flower bouquet with the order no BV2298569… they didn’t deliver it nor they are picking up my call… plz help to get the refund of my money...
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      ORDER BV2293607
      Thank you for your purchase!
      Hi Alekhya, we're getting your order ready to be shipped on 01-Aug-2022 Morning Delivery - 7 AM to 9 AM *. We will notify you when it has been sent.

      Note: If you have any queries related to the order or need any changes, please send us an email to [protected]@bloomsvilla.com. Do not place new order to correct any information.
      We do not call you to demand payment or issue a refund. BloomsVilla will send you or ask for information in the email only from [protected]@bloomsvilla.com.
      BloomsVilla customer support has been notified about the posted complaint.
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        I have ordered rakhi (3 orders) to india
        I ordered on august 11th and it got delivered on august 18th
        but when I called the customer service they told that it will be delivered in one day which is august 12th but they did not deliver
        and today my brother received the gift which is completely damaged
        I ordered mothichur laddu which got damaged very very badly...
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        They didn't deliver my product and refuse to refund by saying that your oreder is a courier product and it is not canceled...
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        Fake company, no reply from customer service they use to take online payment but they don't deliver product one of the worst site for flowers delivery. I place my order for 16 aug 2022 for 9:00 am to 12:00 pm slot but my product was not delivered within whole day. Ver bad logo k paise khate ho....
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        I have ordered a birthday gift through Bloomsvilla. They have not delivered the order saying they do not have the product which I ordered. If they do not have the product then how did they take the order. They also charged Rs 250 extra for midnight delivery. I have requested for cancellation and refund. They have not initiated the refund yet. Please see the order details below. I have all the email transactions with them as the proof, in...
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        I ordered a rakhi to be delivered in Germany to my brother. While ordering a representative contacted me and asked me to continue my order and assured that the rakhi would be delivered on the available time and slot, i.e. 10 August.

        It has been over 8 days (including 6 business days) and there is no update on my order.

        nobody has reached out to me confirming me the status of my order. nobody answers their customer...
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        I have ordered for Rakhi but order has not been delivered I have also sent a mail but no response the refund has also not been done I have called the customer care many times but the keep it simply on hold for more than half an hour and nobody attended the call...
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        We have ordered for birthday celebration cake still not came no response no call came. We would like to cancel the order. Please help us. We have paid cake at 499 and midnight delivery 250 total 749rs. If delivery not available why are you accepting the order

        Please refund my money
        BloomsVilla customer support has been notified about the posted complaint.
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          I have ordered on 10th August and it was supposed to deliver on 12th August. Till now there is no information on that. Did many calls to customer but no response. The only response through mails is saying your order will deliver soon. Tracking shows your order has archived. Bloody service. All the hopes got destroyed....
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