BloomsVilla Complaints & Reviews

The order placed for 12 Jan is not yet delivered and no amount of money is refunded plus not replying to mails and calls...

An order was placed 3 hrs before and payment already done, after 3 hours the concerned person asks to pay extra rupees 200 for delivery when earlier it was not mentioned. Really pathetic service on your behalf. Furthermore it wasted my effort, time and a complete mental disaster! I would have ordered it from any other site. My order is now put on hold by the delivery partner. No such thing was show. At the time of checkout and payment. Area...

I made an order( BV[protected] for chocolates and lucky bamboo on 30 Dec 2023. I paid Rs:2548 to Bloomsvilla for the gifts. The gifts were supposed ro be delivered on 31/12/2023. However we did not receive any of the gifts. Order tracking shows items delivered which is completely wrong information added by Bloomsvilla. The numbers provided in the website are not working and there is no response for the emails

Ordered items and products were never delivered
Customer care extremely unresponsive

Sender Name : Tuba Shakeel
Sender Phone : [protected]
Sender Email : [protected]@gmail.com

Receiver Name : SANJANA SISODIA
Receiver Phone : [protected]
Receiver Address : HOTEL SPACE INN, 505, kalpana nagar, Power grid chowk, Ring Rd, New Mankapur, Nagpur, Maharashtra 440026, , NAGPUR, 440026
Order No : BV23199523
Delivery Type : Standard Free Delivery- 9 AM to 8 PM
Estimate...

I placed the order reference BV23197915 on 17th November 2023 for ordering Birthday cake for my dad. The order was to deliver on 20th Novemeber. I checked with the pin code and it was confirmed before the order. in addition, I paid extra to deliver it before 9AM. But the order was not delivered on time. I called the customer care then and they confirmed that the delviery will be done before 6PM as it is outskirt area. I beleived their words and waited. And then 8pm i had to order through other local website and it got delivered within half an hour.

Now its 21st Novemeber, the next day and still it is not delivered. I sent them email to cancel my order. They are not responding properly to the emails. They are just not attending the issues and sending the same prefabricated emails again and again, may be like through some robo or programming. I need complete refund and they are not addressing it even after repeated emails. They are saying it will be delivered before 6pm of 21st Novemeber. But the birthday is already passes on 20th and now that order is of no use. We have already paid extra for the new order through other web site also.

I need justice with proper refund. And 100% THIS COMPANY IS FRAUD.

I was Ordered a Cake on 19/11/2023 but I want to Cancel the Cake Because the Cake was Not Delivery till Now But I mailed them, making phone calls so many times and Raising complaint in Company Website but till I have not got a proper response for my Refund amount But Now they are not want to Refund my amount please Help me to refund my amount Sir

I had ordered for a flower bouquet on 19th nov 2023 from bloomsvilla to be delivered on 20th nov 2023 for a birthday function, but it has not been delivered still. They have cheated me, I need the refund of Rs.900/- to my phonepay immediately. Kindly take the action soon Sir.
My order no. is ORDER BV23198350
Placed order on 19th nov 2023

Horrible arrangement. Lilies broken and roses withered. I never expected such cheap quality flowers for 1379/-. Please give back the money or do something about the flowers. Very disappointing

On 9th Nov 2023 I ordered a cake delivery for mid night delivery around 7.30pm and I paid Rs.1008/-
Including delivery charges of Rs. 250/- for mid night delivery

They didn't deliver in the mid night and I asked the same in customer care next day i.e. 10th Nov 2023 morning they told that will deliver today( They told the reason for not delivered was afternoon 12pm is cutoff time for same day delivery)

But till around 6pm they deliver the cake again I checked with the customer care now they are telling that Tomm i.e. 11th Nov 2023 they will deliver the order and I told to cancel the order and refund my money

They told you send email for cancellation request
I sent that email also but no response
But in your customer care t

So, kindly cancel my order and refund my money

Your service is very worst

Placed an order for 1 cake and 2 money plant for next day delivery and the order got delivered late with missing one money plant. Cake provided was different from the picture which I am disappointed about. However my concern is the missing plant which was charged for.

Hi

I ordered (Number - BV[protected] bouquet & cake on 5th Oct evening amounting to 1749 with paying additional amount of 250 for delivering the same in midnight.

Order was accepted. While chating with customer care executive in the night as i wasn't getting any update, cam to know that it can't be delivered midnight. I requested for cancellation to which they said cancellation can be done only via sending email...

Bloomsvilla Order BV23192605
I placed this order on 18th. After paying and placing order I have been asked to pay more 200rs. I was not ok as no one gets amount after processing an order in the name of service fee. I asked them to cancel. They are asking for a cancellation fee. I'm not.ok with that. Th mistake is completely theirs. I need a full refund of 899.

Pls help.

Thanks
Sreeshma

This is regarding order BV23190251.
The presentation of the bouquet was bad. Fillers were plain leaves. Bunch of Roses were not trimmed & arranged.

Dry fruits are stale & rancid. Hopeless presentation. Have kept them as it is after checking. You may collect the same and have a replacement sent.

This is very disappointing. Do you really care, as your I'd suggests? Sorry to say I will strongly not recommend your services.
Repeated attempts in the last 3 days to contact telephonically & via email, I get a patent response that it is fresh.

Hi, my order number is BV23190132, it was supposed it be delivered on 5th oct between 12-3pm IST whereas there is no status of the order, it says assigned to delivery partner, but how can i know who the delivery partner is, well now that the occasion is over, we don't need the cakes and gifts, It was disappointing. I am requesting for my refund via mail and calls but there is no response. Help me getting my refund of 2200 rupees in the same account I paid from.

I ordered a cake and the delivery was supposed to be on 4th of October 2023 between 18:00 to 21:00 IST but I still didn’t receive the package and I’m totally unsatisfied with the customer service I want my refund

No response whether it is a call or customer care.
Products was not delivered at all.
Supposed to be delivered at 17 september 2023 by 12 pm according to the company even though it was to be delivered pn 16th september 2023, the same day I placed the order. So far, there is NO DELIVERY OR ANY CONTACT.
REFUND OF 629 RUPEES SHOULD BE ISSUED. Please help!

Order was placed on 16th september. It was supposed to be delivered on the same day. But after the payment they revealed the delivery date to be on 17th september 2023. By 12 pm. I tried contacting them by various ways. No response. My money has been lost. More than that I could not surprise the receiver and failed in that. It is quite saddening. I want a full refund of 629 rs. This is clearly cheating behaviour.

I had ordered worth around 2900/- change items but not delivered they are telling amount is not refundable purely CHEATING MOBILE NUMBER IS [protected] pls refund the money

Order No- BV23183267 is to be cancelled.
I had ordered for same day delivery of Rakhi, but even after 20 days, it has not been delivered.
When requesting for cancellation, they are denying.
Please help me to cancel the order and get refund as it is of no use to me