BloomsVilla Complaints & Reviews

Placed order with order number BV23166178 we paid extra for same day mid night deliver and got mail as well that order will get delivered on 21st between 11pm to 11:59pm but no updates.
Next day when i called them they said someone will connect with me by 7PM and help me to resolve issue but no one called and since then I am trying to connect no one is responding
requesting support

My product is still not delivered since 14th may and you have promised to deliver the same day.

I need to return my amount Or else delivery ASAP Or else i will complaint against your company

My Order no. is -BV23161414

We have been following up with BloomsVilla for our refund. As we have
ordered the flowers for Mother's Day on 14th May, 2023. We have
received the fake emails from BloomsVilla that the flowers have been
delivered but they were delivered on 15th May 2023 i.e on the next day
and not on the promised day i.e 14th May 2023.

Also we have been trying on the customer care number 080.352.165.81
(9AM - 6PM) several times but we were not able to reach them,
continuously on hold for more than 30 mins and no agent came on call
for the resolution.

The booking order was #BV23162694. In response we have just received
emails from them that we will address the issue at the earliest but we
haven't received the refund yet.

Request you to please intervene and help us through this.

I ordered 10 multicoloured carnations arrangement in a square vase vide oder number BV23165477 on 16th of May 2023 to be delivered in the 3pm to 6 pm slot that evening and bloomsvilla failed to meet the delivery deadline even by the end of the day.
When I I respectfully requested for a refund multiple times via email after having raised a complaint (ID- 38868) and they replied that they will resolve my complaint through their complaint ID - M230488.
On 18th afternoon a delivery boy lands up at the apartment doorstep in Devanhalli Taluk and just drops a drooping and sad looking gerberas bouquet even after the recipient said that the delivery is late by a day and the flowers are not fresh. He walks away rudely.
Please take appropriate action against such a fraudulent and scamming company that only aims to cheat the general consumers. Kindly direct them to refund me Rs 1000/- and also compensate for all those endless cal waits.

Have not delivered a paid order made on May 14, which was promised to be delivered on same day. No one bothered inform. Customer care doesn’t answer calls. Emails are responded with a major delay taking no accountability. They are threatening to charge me 200 deduction if I ask them to cancel the order. Pathetic service, even more pathetic value system.

I had ordered flower bouque on 14th Feb 23 at around 11 am for same day delivery & mentioned that i should be delivered before 8pm which was not delivered. at around 11.30 pm got call from delivery boy to pick my order from him & he has not delivered it.

I had sent several mails to them but there was on reply. i have even raised complain on there website but which still show that it is still in open status.
tried to call them but the number ([protected]) goes constantly busy & by any change it connects, it goes auto reply mode & person waits.

I need my refund back which was paid in advance.
Track Order
Sender Name : Suman Kumar Rawat
Sender Phone : [protected]
Sender Email : [protected]@yahoo.co.uk

Receiver Name : Suman Kumar Rawat
Receiver Phone : [protected]
Receiver Address : 456D, Regent, SHIPRA SUNCITY, INDRAPURAM, , Ghaziabad, 201014
Order No : BV23139606
Delivery Type : Standard Free Delivery- 9 AM to 8 PM
Estimate Delivery Date/Time : 14-Feb-2023 - 9 AM to 8 PM
Status : Delivered
Delivered Date/Time :[protected]:36:12
Complaint : Your Complain Already In Open Status! Complaint ID : 29344

Hi, I have orederd cake and some goodies for my mother on mothers day, which has not YET DELIVIRED TILL NOW .ORDER NUMBER : BV23164242

HI,

I ordered a plant from this vendor on 14th May 2023 where it showed me the delivery to my location was possible on the same day.

Later by 1:38PM i received an email confirmation stating that they cannot deliver to my location and that if i do not reply to the email, they will refund the amount as store credit.

I replied right away requesting for the refund to my source account because 1) i do not use this website and their store credit does not mean anything to me 2) I do not have an account in their website 3) This is their fault for claiming delivery to the location i had requested for so they owe me my refund which did not happen yet. Their customer care numbers are not working, neither is anyone replying from their given email IDs.

Ref of order : Bloomsvilla Order BV23162058

I have received confirmation email stating order number BV23160392 has been delivered

My parents never received anything . Emailed Bloomsvilla customer service, no response

Appreciate if this can be resolved

I ordered cake and flowers on the occasion of Mother's Day on 14th May, 7:30pm. At the time I placed the order from BloomsVilla because it showed that they will deliver the order by 9:00pm. I waited for 2 hours for them to deliver the order since it showed on their site that the order was with the delivery partner, I tried to contact them several times on their chat services, which says "We reply immediately" but I got no response. The next day, I tried to contact them again on their number (They were busy, so they could not even keep me on hold) and their chat (which again after numerous texts, I just received one text asking me what my problem is). FInally, today on 16th May, they updated their website that my order was delivered, whereas I did not receive anything.

Either deliver my order by tonight, 16th May or refund me my money, I am a student and 1000 bucks is a lot for me.

My product was promised to be delivered on[protected] by 9PM, but it has not been delivered till yet and no customer care contact has been established. I am trying to reach out to them since two days but no one is picking up the phone and no one is replying on email. I have created three tickets for the issue.

I want my refund of the order and do not want to proceed with this

Placed order BV23163982 and completed online payment but order was never delivered. Tried reaching on Support Call number () but no use as never gets connected.
Raised complaint on their portal (complaint Number: 37431) no response or updates either.
Tried reaching on [protected]@bloomsvilla.com, still haven't got any guidance on action or call back.

I ordered flowers for mothers day they said that the flowers would be delivered by 3 pm on 14th may but haven't received them . Instead they send me a fake mail saying that the order has been delivered . I want a full refund but as of now they have not responding nor picking up calls

My prepaid order No BV23163059 was not delivered.
Refund my amount immediately. Have tried to get in touch via phone calls emails and chats.

Date of Incident: May 14, 2023
I ordered (Order no BV[protected] items for Mother's day on May 14, 2023.
Total Amount: 1897
It was supposed to be delivered by May 14, 2023. It has not been delivered yet. I tried reaching out to them via chat, email, phone but I haven't been able to connect with them.

I want a complete refund.

My order no. BV23163079 is not traceable and company is not attending my calls. I ordered this gift on 14 may for my mother and they spoil our specail day.There is no communication about the order from company. I want full refund of my money Rs. 1498.

BV23164608 is my order number placed on 14 may 2023
They mailed me product delivered
But nothing received at my end
Not answering to my mails now

Had paid online Rs, 1878/- for flowers and a coffee mug. both the products were not delivered neither anyone is answering the calls, neither they are replying to their email.

This is a fraud website. Please stop them. They are into cyber crime and asking customers to download apps from play store and then accessing their phones. They will cheat by taking orders, people pay online and orders never deliver. Please take action against them.

BV23159624 not delivered. It was supposed to be delivered on 14th may 2023. today is 15th, no one receives the call or answers to the emails. I want the refund of 1248 rupees.